Dynamic HR Manager

Summary

Gretchen M. Thompson

Indianapolis, IN **214 *****************@*****.***

●Human Results-driven professional with over 10+ years of progressive leadership experience in organizational development, Project management, talent management, change management, and employee relations.

●Expertise in talent partnerships, recruitment strategy, onboarding, training, compensation and benefits, labor law compliance, and strategic supplier relationship management.

●Demonstrated success in managing complex HR operations, leading conflict and change initiatives, and supporting global and inclusive workplace cultures.

●Strong communicator with proven ability to align HR strategy with business goals and executive leadership priorities.

●Local candidate, available for telephonic and virtual round of interview & ready to start work.

Skills:

●HR Personnel Planning and Recruiting Onboarding

●Training Design and Development

●Project management

●MS office applications

●Compensation and Benefits Management Investigations

●Change Management

●Contract Management Data Analysis

●Analytical writing Personnel and Labor Law Compliance

●Communication Team Development

●Conflict Resolution Team Development Client Relationship Management

●Problem Solving

Education:

University of La Verne La Verne, CA, USA June 1992.

●Master of Science, Business Organizational Management (Emphasis in Human Resources)

Alaska Pacific University Anchorage, AK, USA May 1989

●Bachelor of Arts, Human Resource Development

●(Emphasis in Training and Development)

Professional Experience:

Green Wave Electronics Indianapolis, IN July 2025 – Jan 2026 Current Senior HR Manager

●Reinvigorated all HR initiatives to return to a high-performance culture within the organization: team building and performance management with a focus on strategic goals and outcomes

●Streamlined records keeping processes and converted to 100% electronic records management

●Oversaw a first-ever comprehensive salary survey and then implemented across-the-board payroll updates and increases, paired with performance metrics and a program to increase employee success

●Implemented a company-wide drug testing and zero-tolerance program, across multiple states and trained supervisors on reasonable suspicion and for-cause testing

Alaska Brain Center, LLC Wasilla, AK Nov 2021 – May 2025 Business and HR Manager

●Spearheaded strategic HR initiatives to foster a high-performance culture within the organization: conflict resolution, team building and performance management

●Implemented employee engagement programs, enhancing workforce satisfaction and reducing turnover rates: evaluated and recommended employee benefit programs; provided personal employee benefit introductory sessions and assisted with form completion and Q & A sessions for employee family members.

●Overhauled recruitment processes and streamline talent acquisition and improve candidate quality: recruiting and onboarding of professionals and line employees

●Authored the Employee Handbook and many employee policies, providing training and ongoing support for employees and supervisors

ESS Support Services Worldwide Anchorage, AK Mar 2019 – Nov 2021 Human Resource Manager and Project Manager: Employee Labor Services

●Championed performance management systems to evaluate employee effectiveness and align with organizational goals: implemented a coaching program to improve employee satisfaction and retention; conflict resolution training for new employees

●Developed training programs to upskill employees, resulting in a more versatile workforce; led employee discussions to plan job progression and assess team needs

●Conducted comprehensive market analyses to ensure competitive compensation structures; evaluated benefit package proposals and made recommendations to employees at open enrollment

●Managed worker compensation and FMLA for Alaska and Antarctica employees, including an on-ice rescue and evacuation of a critically injured employee

●Drove project delivery with a focus on efficiency, achieving all timelines for labor- related services projects

●Evaluated service delivery processes to identify improvement areas, enhancing operational efficiencies

Affinity Alaska Wasilla, AK Nov 2017 – Mar 2019 Office and Human Resource Manager

●Recruiting and hiring new agents, including post-offer discussions of benefits and other employee support programs

●Institute office management protocols that streamlined daily operations and improved productivity and employee satisfaction

●Facilitated onboarding processes for new hires, ensuring compliance with company policies and enhancing employee retention

●Provided training on 401(k) and other investment products

Big Lake Country Club Wasilla, Ak Aug 2015 - May 2017 Human Resource Manager

●Revamped HR policies and procedures to align with best practices, significantly improving organizational compliance

●Assessed workforce needs and spearheaded recruitment efforts that increased client services staff

●Provided onboarding services, along with an individual explanation of benefit programs and enrollment assistance as needed

●Supported team building and employee appreciation efforts to improve morale and cohesiveness; provided supervisor training and support as needed

Power Source Telecom, Inc. Wasilla, AK Aug 2011 – Nov 2014 Office and Human Resource Manager

●Decreased recruiting to hire time and increased employee retention to an average of greater than 36 months

●Engineered a comprehensive onboarding program that reduced training time for new staff by 20%

●Evaluated and recommended employee benefits programs to owner, providing detailed explanations of union vs. non-union retirement and health insurance benefits

●Scrutinized employee performance metrics to identify trends and recommend strategic adjustments

Ahtna Technical Services, Inc. Apr 2007 – Dec 2008

Senior Human Resource Manager

●Led full-cycle human resources operations supporting government contracts, ensuring compliance with federal, state, and local labor laws, including SCA and Davis-Bacon requirements.

●Oversaw talent acquisition, onboarding, employee relations, performance management, and workforce planning across multiple projects and locations.

●Developed, implemented, and enforced HR policies, procedures, and employee handbooks aligned with contractual and regulatory standards.

●Managed compensation, benefits administration, payroll coordination, and employee classification to ensure accuracy and compliance.

●Provided strategic guidance to leadership on organizational development, change management, and conflict resolution.

●Conducted employee investigations, handled disciplinary actions, and resolved complex employee relations issues to mitigate risk.

●Supported audits and reporting requirements for government contracts, maintaining accurate personnel records and documentation.

Consulting Experience: Thompson Consulting (self employed)

Human Resources Consultant 2000 – Present

●Advised numerous clients on HR best practices, resulting in enhanced organizational structures and workforce efficiency, established HR procedures and policies

●Formulated tailored HR strategies that support business objectives across diverse industries

●Provided expert guidance to new government contractors on SCA contracting and other government-specific HR and record-keeping for departments such as DHHS and DARPA

●Utilized experience in insurance industry and Registered Representative designation to advise business owners on employee benefits programs, including SCA and Davis- Bacon benefits and payroll administration

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