Experienced Repair Technician and Sign Production Specialist

Scott Griffith

Newark, DE *****

*******@*****.***

+1-302-***-****

Professional Summary

* Decades of Customer Service experience

* Self-Motivated

* Can work independently or with a team

* Working knowledge of various Microsoft programs

* Outstanding attendance

* Types 40 words/minute

Work Experience

Repair Technician

Guitar Center-Lancaster, PA

May 2022 to Present

* Provides stringed instrument repairs, upgrades and maintenance on vintage and/or high-end gear

* Keep instruments in peak playing condition with services ranging from setup and restringing, to custom

modifications and structural repairs

* Problem solving issues with faulty equipment

* Daily upkeep of store-owned gear to allow easier sale

* Maintain spare parts inventory

* In-person and telephone customer service answering questions about products, parts, gear and/or

services

* Assist management in counting and verifying cash, checks, credit card purchases and bank deposits

Production Worker

Fastsigns-Wilmington, DE

July 2007 to April 2022

* Produced signs to fulfill customer orders by using vinyl and/or print media and applying them to various

substrates including: coroplast, polystyrene, MDO, plywood, foam PVC, aluminums, acrylics, foam core,

gatorboard, alumet, composite, banner materials and others

* Managed inventory supply

+ Installation of vinyl applique/decals, dimensional letters, stand-off plaques, print media and/or property

site signs (per County regulations) at customers’ place(s) of business

+ Installation of vinyl applique/decals or print media on customer vehicles

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