Retail Associate with Strong Customer Service

ZAINAB MASOUDI

********@******.*** 971-***-**** Hillsboro, OR 97123

Friendly, reliable, and hardworking retail associate with experience helping customers find what they need, and making sure they leave satisfied. I've worked with everything from shoes and clothing to sporting goods, and everyday essentials, and I'm always ready to learn more. Passionate about products and brands, with the ability to quickly learn and communicate product knowledge to enhance the overall shopping experience. Cash handling

Organization

POS systems

Attention to detail

Flexible schedule

Customer service

Exceeds sales goals

Time management

Stocking

Cashier Dick Sporting Goods - Tigard, Oregon 07/2024 - 08/2025 Maintained cleanliness and organization of the checkout area throughout shifts. Operated cash register or POS system to receive payment by cash, and credit card. Supported inventory management by restocking shelves and monitoring product levels. Greeted customers and answered any questions they had about the store's products and services. Completed daily recovery tasks to keep areas clean and neat for maximum productivity Cashier Foot Locker - Tigard, Oregon 03/2024 - 07/2024 Promoted loyalty programs to enhance customer engagement and retention efforts. Collaborated with team members to manage busy peak hours effectively. Resolved customer complaints promptly to ensure satisfaction during checkout process. Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or debit. Stocked shelves with merchandise when needed.

Sales Associate Gap - Hillsboro, Oregon 01/2024 - 03/2024 Restocked merchandise regularly to ensure product availability for customers throughout the day. Maintained visual merchandising standards to present products attractively on the sales floor. Assisted customers in selecting clothing and accessories to enhance their shopping experience. Supported promotional events by setting up displays and engaging with customers effectively. Answered incoming telephone calls to provide store and product information. Century Highschool Hillsboro, OR 06/2023

High School Diploma

Arabic:

Native/ Bilingual

English:

Native/ Bilingual

Summary

Skills

Experience

Education and Training

Languages

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