Customer Service Professional with Diverse Experience

Christina Yow

214-***-**** ************@*****.*** Dallas, TX

Summary

Dedicated professional with strong experience in client relations, service delivery, and business operations, seeking to contribute customer service, problem-solving, and multitasking strengths in a Customer Service Representative role, remote customer service role, Merchandising

Skills

Customer Service • Decision Making • Time Management • Problem Solving • Multitasking • Cash Handling • Client Relations • Shipping & Receiving, Domain support, I power

Experience

Hennen of Texas Merchandising

Merchandiser – reset stores load unload stock, organize stock, audit, Stock shelving ( January 2025 present)

Self-Employed Hair Stylist — Quinlan's Pink Fish Apr 2023–Present

- Manage independent cosmetology business providing full-service hair styling.

- Specialize in advanced coloring techniques including balayage and vivid colors.

- Grew client base by 60% within first year through marketing and referrals.

- Handle scheduling, billing, inventory, consultations, and customer retention.

Handy Person (Side Work) — Quinlan, TX Feb 2017–Present

- Assist clients with home repairs, painting, sheetrock, lawn care, and general maintenance.

- Maintain tools and complete projects efficiently and safely.

Customer Service Representative — Crows Automotive Sep 2020–Dec 2023

- Assisted customers with service inquiries and appointment scheduling.

- Processed payments and maintained accurate transaction records.

- Helped ensure smooth daily workflow and positive client experiences.

Hair Stylist — Sports Clips, Dallas, TX Jan 2018–Jul 2020

- Delivered haircuts and styling in a fast-paced, high-volume environment.

- Recommended products, supported sales goals, and maintained sanitation standards.

- Managed appointments and POS system transactions.

Owner — Christi’s Cleaning Service Aug 2016–Feb 2018

- Managed operations, staffing, scheduling, budgeting, and customer relations.

- Maintained service quality and handled client concerns professionally.

Education & Certifications

Texas Cosmetology Operator License — Texas Department of Licensing and Regulation (2018)

Texas Booth Rental Permit — Texas Department of Licensing and Regulation (2018)

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