Customer-Focused Front Desk and Graphic Designer

Annika Hines

407-***-**** *******************@*****.***

Professional Summary

Reliable and customer-focused professional with experience in customer service, food service, hospitality, front-desk operations, and graphic design. Strong communication and teamwork skills with the ability to handle cash, assist customers, manage administrative tasks, and maintain clean, organized workspaces.

Work Experience

Vees International Express Services – North Lauderdale, FL Customer Service Representative (May 2021 – August 2023)

• Provided professional customer service and assisted clients with inquiries and transactions

• Handled cash, payments, and documentation accurately

• Maintained organized records and ensured high customer satisfaction

• Resolved customer issues promptly and professionally LEGOLAND Florida Resort – Winter Haven, FL

Front-Line Team Member (May 2025 – June 2025)

• Delivered excellent customer service in a fast-paced environment

• Assisted guests with questions, directions, and service needs

• Maintained cleanliness and safety standards

• Collaborated with team members to ensure smooth operations Painagla Relief Center – Clermont, FL

Front Desk Assistant (June 2024 – July 2024)

• Managed front-desk operations and greeted clients professionally

• Answered phones and scheduled appointments

• Maintained organized records and provided administrative support KFC – —

Team Member (August 2024 – September 2024)

• Prepared food orders following safety and sanitation guidelines

• Operated cash register and handled transactions accurately

• Provided fast, friendly service in a high-volume setting Wendy’s – Groveland, FL

Crew Member (November 2024 – December 2024)

• Assisted customers with orders and payments

• Maintained clean dining and kitchen areas

• Worked efficiently under pressure while supporting team members New Edition Management – —

Graphic Designer (June 2025 – Present)

• Designed graphics and promotional materials for various projects

• Collaborated with clients and team members to meet design goals

• Managed multiple projects while meeting deadlines Skills

Customer Service, Communication, Teamwork, Leadership, Cash Handling, POS Systems, Front Desk Operations, Phone Etiquette, Time Management, Problem Solving, Organizational Skills, Food Service, Bartending, Cleaning Experience, Computer Skills, Microsoft Word, Graphic Design

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