DEBRA CONDIT
*******@*****.***
COLUMBUS, OH
OBJECTIVE
Motivated and dependable worker seeking a part-time position that allows me to apply my strong work ethic, customer first mindset, and ability to work effectively with both coworkers and customers.
SKILLS & ABILITIES
Expertise multi-tasking, attention to detail and the ability to create and enhance new processes to better support the daily tasks.
EXPERIENCE
Invoice Processing Billing Oversight
Nov 2023 – present JPMorgan Chase – Business Analyst II
Assisted in creating Billing Compliance Testing procedures and updating the
Monthly Guideline Review and Biannual Guideline Review procedures.
Random Firm Audit completed on assigned attorney firms.
Billing Compliance Testing
Complete a Monthly Guideline Review
Biannual Guideline Review
MBR Slide for the Monthly Guideline Review, Biannual Guideline
Review, Billing Compliance Testing and Random Firm Audit
Mailbox management.
Invoice Processing
Jan 2018 – Nov 2023 JPMorgan Chase – Sr Operations Specialist II
Invoice Processing Procedures (SME).
Completed weekly Peer Reviews of all Invoice Processing processes.
Trained Manila QC analyst on Over the Allowable Fee Approval.
Trained Manila analyst on the Duplicate Review Process.
Aided in creating the Chase Harm and Duplicate review processes.
Completed Parallel Testing for the Manila QC analyst on the Over the
Approval and the Duplicate Review Process.
Apr 2013 –Jan 2018 JPMorgan Chase – Operations Specialist I
Process FCL, BNK & Prop Pres invoices
Research email attorney disputes
Utility Routes
Concur payments
Home Equity invoicing
Reprocess turned utility checks
Collaborate with the lines of business to address invoicing issues, recognizing and resolving problems with the invoicing process.
Sept 2011-Apr 2013 JPMorgan Chase – Invoice Processing Analyst
Process FCL & BNK invoices
Tracking invoicing issues to create solutions to improve vendor
submissions and processing procedures.
Research attorney packets for none payment disputes
Cashier
Nov 2022 - May 2023 Marc’s Stores
Cashier
Stock
Conditioning
Register cash outs
Customer Service Desk