Administrative Professional with Office+Medical Experience

Shelley Hoskinson Cheney, WA *****

********@*****.*** 509-***-****

Certificates

• ACI Field Testing Grade I 7/24 ID #02294307 – Exp 7/29

• Portable Nuclear Gauge Safety 8/24 ID # 64645-172-333-0071 – Exp 8/27

• ICC General Requirements 5/24 ID #9054001 – Exp 5/27

• ICC Reinforced Concrete 3/25 – Exp 5/28

Skills

• Concur (2 year)

• Microsoft Outlook (7 years)

• Office Management (5 year)

• Team Building/training (9 years)

• Microsoft Word (13 years)

• Microsoft Excel (7 years)

• Zoom Meeting Scheduling (3 years)

• Medical Office Experience (5 years)

Work Experience

Administrative Assistant

Aldrich CPA & Advisors – Spokane, WA (40 hours weekly) June 2025 – Present

• Phones SharePoint

• Scheduling ShareFile

• Outlook emails SafeSend

• Teams Practice Pro 365

• CCH Axcess Communications

General office operations, file updates, client confidentiality, team communication, special projects as needed. Scan documents, assemble returns and e-file when ready. Answer phones, send/receive emails, update systems based on materials received and create/send communications with team members and clients as needed.

Materials Technician II (Varied hours,hourly)

Terracon – Inland Empire/San Diego Region

September 2024 to May 2025

• Nuclear Gauge Density Testing

• Observation Reports

• Concrete Cylinder Sampling

• Soil Sampling

• Safety

Jobsite observations, Nuclear Density Testing, Communication, Sampling of materials, Electronic Report writing, Teams meetings and calls. Administrator/Administrative Assistant (40 hours per week, exempt) Pinnacle Medical Group (Optum Acquisition April 2022) – Inland Empire/San Diego Region May 2019 to May 2024

• Provider contracts for renewal or termination

• Credentialing Paperwork Processing

• Monthly financial reports

• Insurance contract negotiations

• Hiring

• Employee discipline

Daily scheduling of meetings and employee coverage, Urgent Care scheduling, communications, budgets and financial spreadsheets. Medical Assistant coverage in practice, manager meetings, shareholder meetings, monthly meeting minutes. Work with HR for hiring, discipline, salary rates and PTO requests.

Claims Investigator & Inspector (40 hours per week) Mercer Transportation – Louisville, KY

May 2013 to May 2018

• Inspect trucks

• Taught flatbed securement

• Insurance purchase classes

• Investigate claims of accidents

• Investigate claims of cargo damage

Implemented hazmat training, updated the hazmat system, and taught flatbed securement orientation. Inspected trucks against the CFR-49, complete driver drug test sampling, inspected load securements. Received calls regarding vehicle and cargo accidents, investigated cause and negotiated results of damages.

Clerical Administrator/Co-Owner

Hoskinson Trucking - Louisville, KY

March 2009 to January 2018

• Scheduling

• Profit and Loss Statements

• Compliance

• Maintenance

Obtained truck permits, load dispatch, route coordination, bookkeeping, and truck repairs. Changed brakes, air lines, replace radiators, replace starters, replace air tanks, change fifth wheels, and change lights.

References

Hallette Cast – 760-***-****

Marty Atherton – 502-***-****

Education

Larsen Inspection Training – ICC Reinforced Concrete Codes and Plans May 2024 to Aug 2024 Doctorate in General Psychology Grand Canyon University June 2013 to ABD Master's Degree in Psychology University of Phoenix October 2011 to May 2013 Bachelors of Art in Psychology Ashford University January 2008 to September 2011

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