Customer Service & Administrative Professional

JOYCE GANNON

* **** ***. *** # * Scotia, NY ***** · 518-***-****

**********@*****.***

PROFILE-

Self motivated business professional with a successful 40 year track record of customer service, meeting public needs on a daily basis.

SKILL SUMMARY-

*Computer software and hardware

*Written correspondence

*Customer service

*Marketing

2022-present

Part time receptionist for Peregrine Shaker Assisted living and Memory Care facility.

2015- 2022

Retired

2008-2015 Administrative Assistant

Worked in a thriving residential real estate brokerage for 7 years as a vital part of operations overlooking all correspondence between attorneys, agents, lenders, etc.

Running an office- including ordering supplies, keeping inventory, and sometimes repairing business machines and computers.

1998-2015 Independent Sales Professional

18 years experience as a Licensed Real Estate Salesperson in a top area brokerage firm. Carried out marketing, developing leads, customer sales and service, closing sales, and customer follow up. I have received extensive training and education in outside sales and marketing. I worked under and met hard deadlines. I developed key professional and peer relationships with many industry professionals.

PROFESSIOANL EXPERIENCE-

1983-2001 Small Business Owner

Owned and operated small business with sister. Full service salon with emphasis on customer satisfaction, resolving conflicts within the company, and quality of workmanship. Eighteen successful years of working with the public on a one to one relationship..

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