Loss Prevention & Inventory Specialist with Bilingual Skills
Resume:
MA
MaryLu Aguilar
Professional Summary
I am seeking for a long-term position that will allow me to continue to utilize my skills, continue to strive and be able to contribute to the success of the organization. Authorized to work in the US for any employer. WORK EXPERIENCE
TJ Maxx, TJX Companies - Loss Prevention Specialist Oceanside, CA
10/2023 - 01/2026
Fresh Creative Foods - Sales Marketing - Program Analyst - Repl Buyer 10/2023 - 01/2026
Monitored store environment to identify and prevent theft or fraud incidents.
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Conducted routine audits of merchandise to ensure compliance with loss prevention policies.
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Assisted in training staff on loss prevention techniques and customer service strategies.
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Analyzed incident reports to identify patterns and recommend proactive measures.
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Overview: Manage and maintain accurate inventory of raw materials and finished goods for 9+ Produce Houses. As well as act as a liaison between specified buyer and broker as well as the customer and Produce House and/or internal departments.
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● Details:
Distribute orders to corresponding Produce Houses for proper processing and creates Purchase Orders for corresponding Sales Orders.
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Communicate Produce House information and availability to brokers and sales personnel.
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Work closely with Produce House to ensure orders are processed accurately and in a timely manner.
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● Conduct monthly cycle counts and reports inventory variances. Work with accounting to solve any short payment or rejected invoiced due to EDI errors.
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● Analyze all losses and gains from the inventory variance report. ************@*****.***
Perris, CA 92570
Bold Profile
Websites, Portfolios, Profiles
https://www.linkedin.com/in/marylou-
aguilar-90a381115
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Skills
● Bilingual Spanish
● Customer Service/Inside Sales (10+yrs)
● Communication
● Transferable Skills
● Time Management
● Computer Literacy
● Interpersonal Skills
CERTIFICATIONS/LICENSES
● Microsoft Certified Professional
● Word
● Outlook
● Excel
EDUCATION
● Ensure inventory variances are reconciled.
● Balance the month-end inventory for raw packaging and intermediates. Work closely with co-packers on ordering, inventory, and transportation.
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● Create Purchase Orders for Produce Houses
● Receive-in and ships out POs for Produce House for billing.
● Receive POs into system upon arrival at Produce House.
● Assist in the setup of new customers and new items at Produce House.
● Review daily incoming orders for accuracy.
● Monitor EDI incoming POs and Enters data for order processing.
● Develop and maintain all customer and company selling aids. Generate, reviews and analyzes product opportunities for sales and brokers.
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● Support Sales and FCF team on customer reporting and issues. Coordinate activity relating to sales requirements and product presentation projects
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Implemented surveillance system protocols to enhance security measures throughout the store.
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Developed and maintained relationships with store management to foster a culture of loss prevention awareness.
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Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
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Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
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Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
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Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
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Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
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Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
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Enhanced store security through regular surveillance and monitoring activities.
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Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
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Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
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Maintained detailed records of all loss prevention activities, ensuring accuracy and timely reporting to management.
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Developed and presented training programs for clients and departments within company.
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Created and maintained records of security incidents and investigations.
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● Monitored store surveillance cameras to detect suspicious behavior. Worked closely with law enforcement in investigating and solving theft and fraud cases.
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01/2015
New Horizon Learning Center
Fluent
01/2000
Carlsbad High School
High School
LMI Aerospace, Inc. - Program Analyst/CSR
Vista, CA
02/2011 - 10/2015
Bekaert Progressive Composites - Customer Service
Administrator/Project Coordinator/Shipping Administrator 2004 - 2011
Collaborated with law enforcement to report crime and suspicious activity.
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Primarily assisted in confidential administrative support to the General Manager, Production Manager, and Senior Leaders by providing the highest level of performance by tracking and sustaining the daily metrics as well as assisting when developing new ways to measure the plants performance to meet customer expectations.
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Distributed the Daily Operations report with all the daily financials to Management/ Corporate Office.
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Maintained all the daily metric reports (OTD, Daily Releases, IAR, EAR Reports and other record keeping reports by collecting and analyzing information.
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Supported Quality Department by performing weekly CAB Presentations, Scrap Control meetings and provides support as needed.
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Provided in-meeting support by creating and maintaining, assisting with updating action item lists, managed minutes which included note taking, action plan captures, CAB Presentations and schedule any futures meetings.
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Responsible for preparation of monthly and/or quality Takt Time targets as well as Monthly Expense Reports.
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Interacted and communicated any feedback and/or concerns from the production floor through upper management. (example: troubleshooting malefactions, daily demands, etc.)
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Assisted in project task and other duties from Management when assigned.
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● Well-built knowledge of MS Office, Word, Excel, Power Point. Customer Service Administrator/Project Coordinator/Shipping Administrator
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Acted as the 'point person' for project by creating and maintaining detailed forms, templates, meetings, and tracking progress.
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Created a Customer Service Guidebook, an SOP template for Return Authorizations, and Tech Support Requests procedures and forms with detailed procedures. These served as the SOP for the customer service workflow process as well as other departments such as Quality Control and Receiving.
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Process quotations, sales orders, deliveries, and credit/complaint information accurately and in a timely manner.
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Provide sales support with the Latin America customers and assist the sales team for that region.
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Apply technical products, knowledge applications, specifications, and packaging information to help maintain and resolve customer issues.
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● Plan organized and manage Project Orders.
Coordinate Field Tech Support requests and work closely with Sales Representatives as well as Plant Manager to ensure complaints/issues are handled appropriately.
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Communicate to Sales Team on capacity and/or backlog of open orders, and lead- times when requested.
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Work with the Accounting Manager and Sales Manager to help clear up short payment remits and non-payment issues domestically/ internationally.
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Work closely with the Production Planner and Shipping Departments to ensure on- time delivery to customers.
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Handle customer complaints, by Understanding, issues and seeking resolutions by effective research methods.
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Acted as back up in absence of supervisor in the Customer Service and Shipping Department.
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Assisted other departments as needed such as Purchasing and Human Resources by processing Purchase Orders and assisting with event planning.
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Daily dispatch meeting coordinate for dispatches to be planned next day.
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Coordinate with Production Supervisor/Shipping Department for completed daily orders to prepare shipments.
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Provide freight quotes as well as packaging estimates to Domestic/International Sales Representatives.
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Order proper packaging for daily shipments of domestic and international orders.
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Prepare shipping documentation handle and follow protocol for domestic and international freight.
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Complete Bill of Lading, Shipper Letter of Instruction, North American Trade Agreement forms as well as process labels for UPS/Fed Ex/DHL upon orders shipping instructions.
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● Post (Invoices) shipment documentation for processing. Interface with multiple forwarders prior to and after the sales to help maintain positive customer relations.
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Track shipments upon customer requests. File any Customer Freight Damage Claims when requested from customer.
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Obtain rates from forwarders and schedule pick up arrangements once order is complete and ready for shipment.
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Leading Manufacturer in Reverse Osmosis for Water Systems and Equipment.
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LINKS
https://www.linkedin.com/in/marylou-aguilar-90a381115 Languages
English
Native or Bilingual
Spanish
Native or Bilingual
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