JOAN CASTRO
WHO*CAST@GMAIL,COM
Dedicated and technically skilled business professional with a versatile support skill set developed through experience in Data Entry, HR, Record Prepper and Scanning, Customer service, audits and billing, order entry, schedules. Have experience in management systems using AS400 and JD Edwards use Word, Excel, Outlook, and Kofax, Sap, Rf scanner. Merchandiser.
Excel is in resolving office challenges with innovative solutions, systems and process improvements proven
to increase efficiency, customer satisfaction and the bottom line.
Offer computer skills in MS Office Suite and other applications/systems.
Key Skills
Teambuilding & Supervision
Staff Development & Training
Customer/Service Billing and Invoicing
Scanning, Returns
Document Preparer
Report & Document Preparation
Spreadsheet & Database Creation
Accounts Payable/Receivable
Bookkeeping & Payroll ADP.
J.D. Edwards system
B/L and Freight Schedules
Records Management
Meeting & Event Planning
Inventory Management
Expense Reduction
AS400 system
Planograms, Merchandising
Experience.
RETAIL DATA FEBUARY 2, 2024 - JUNE 12, 2025
WORKED MARKETS AND STORES IN RIALTO, RANCHO, FONTANA. SCAN BAR CODES AND COLLECT PRICING. SETUP DISPLAYS.
ACCESS INFORMATION MANAGEMENT JANUARY 27,2014 – APRIL 27,2023. IMAGING PROCESSING SPECIALIST CONTRACT JOB. WORKED AS PART TIME WHEN THEY HAD LARGE JOBS.
Williamhouse/National Envelope 705 N. Baldwin Pk. City of Industry, Ca. 7/94 – 01/2013
HR/ Payroll/Customer Service Manager/Invoicing / Office Manager and operations. Data Entry.
I handled all special sales projects, did hiring for all departments, handled ADP payroll and worked with shipping on all orders, data entry, invoicing and entered EDI orders, faxed orders and phone orders. I worked with shipping on routing daily shipments and handled short shipped and missed shipped and returns. I handled customer complaints. I also work with production daily. Did order changes pricing and quotes checked daily shipping reports and issued credits. I handled petty cash, expense reports worked with accounts payables and receivables and credit also helped with payroll as needed. reports written communication at all levels. I worked with management and sales on all confidential matters.
Education
St Ann’s High School 4yrs Graduate/ UCLA BA Business