Recent IT Support Entry-Level Candidate with Customer Focus

JESSE SOLES

864-***-**** ************@*****.*** 117 WANDERING WAY, PICKENS, SC, 29671

PROFESSIONALSUMMARY

Detail-oriented and customer-focused professional with experience in communications, design, and public-facing roles. Strong organizational and interpersonal skills with a proven ability to manage multiple responsibilities and deliver high-quality work. Collaborative team player with an ownership

mindset, dedicated to providing excellent service and supporting daily operations.

EDUCATION

BACHELOR OF ARTS IN MEDIA COMMUNICATIONS

Southern Wesleyan University, 2018 – 2022

• Presidential Honor Roll: 2018 – 2022

• Graduated with Honors while competing as a

dual-sport athlete.

• GPA: 3.6

EXPERIENCE

COKER UNIVERSITY ASSISTANT DIRECTOR OF MEDIA RELATIONS

Hartsville, SC, September 2022 – August 2023

Developed and managed digital, print, and social media content to promote athletic programs and enhance brand visibility

Designed and produced game programs, schedule cards, media guides, and other promotional materials

Maintained and updated the athletics website, including statistics, rosters, and performance reports

Assisted with game-day operations, including event management, marketing, and fan engagement initiatives

Collaborated with athletics staff to ensure consistent messaging across all communication platforms

FRANCIS MARION UNIVERSITY ASSISTANT SPORTS INFORMATION DIRECTOR

Florence, SC, August 2023 – August 2025

Managed live game coverage for 15 varsity sports, including real-time statistics, social media updates, and post-game reporting

Collaborated with the Sports Information Director to oversee athletic communications and media relations, serving as a primary contact for coaches, student-athletes, and media

Produced press materials, game recaps, and digital content to enhance program visibility and engagement

Coordinated team travel logistics, ensuring efficient scheduling and execution for athletic programs

Assisted in planning and execution of annual fundraising gala and auction, supporting event logistics and donor engagement

Managed travel budgets in partnership with the accounting department, ensuring accurate allocation and timely disbursement of team funds

CELLULAR SALES SALES REPRESENTATIVE

Greenville, SC, August 2025 – Present

Built and maintained strong customer relationships, contributing to increased customer retention and repeat business

Delivered product demonstrations and technical support, assisting customers in understanding and selecting solutions tailored to their needs

Consistently met or exceeded sales goals through consultative selling and personalized service

Collaborated with team members to ensure a high-quality customer experience and smooth daily operations

Managed inventory and merchandising to maintain an organized and visually appealing retail environment

FREELANCE DESIGNER SOLE4DESIGN

Pickens, SC, January 2019 – Present

Created custom digital and hand-drawn designs for clients, ensuring alignment with brand identity and creative vision

Collaborated on “The Moment Series: Player’s Coalition,” producing illustrated content featuring professional athletes for social media campaigns

Managed multiple projects simultaneously, meeting deadlines while maintaining high-quality standards

Built and maintained client relationships, delivering designs that met project goals and expectations

Utilized tools such as Adobe Creative Suite and Procreate to produce visually compelling content

SKILLS

• Customer Service & Patron Support

• Communication & Interpersonal Skills

• Organization & Attention to Detail

• Record Keeping & Data Entry

• Microsoft Office (Word, Excel,

PowerPoint)

• Basic Technical Support &

Troubleshooting

• Event & Program Coordination

Contact this candidate