Information Communication Technology
Resume:
Contact
Grysblok Kitaar Street, Windhoek
********************@*****.***
ID no03121000764
Skills
Detail-oriented
Microsoft office suite
Data Capturing
Persuasive communication
Punctuality
Problem resolution
Fast learner
Languages
English
Otjiherero
Afrikaans
Puuatjita Vaanda Tjiuoro
Summary
Detail-oriented and adaptable individual with hands-on experience in customer service and problem resolution, demonstrating strong communication skills and a
commitment to enhancing client satisfaction.
Demonstrated proficiency in MS Office, and data
management.
Work Experience
Education
References
John Viakondo
Okakarara Vocational
Training Centre / Head of
training
*********@****.***.**
Marica Voigt
De Wet Oothuizen Fast
Food CC / Human
Resource Manager
061245366
Call Centre Agent April 2023 – September 2023
De Wet Oothuizen Fast Food CC
Responded to customer inquiries via the switchboard. Resolved issues, processed transactions, and provided product info. Meeting performance metrics and
provided excellent service.
Okakarara
Vocational Training
Centre
January 2025 – November 2025
Information Communication Technology certificate
Level 2
Completed foundational modules in computer
systems and software applications.
Gained understanding of internet technology,
including email and web browsing.
Developed skills in using word processing,
spreadsheets, and presentation software.
Concordia College January 2021 – December 2021
NSSCO Certificate
Grade 11
Puuatjita Vaanda Tjiuoro
********************@*****.***
Grysblok Kitaar Street, Windhoek
Dear Hiring Manager
I am writing to express my interest in any available position at your esteemed organization. With a solid background in customer service and hands-on experience in a call center environment, I am eager to leverage my communication and problem-solving skills to contribute to your dynamic team. My passion for customer satisfaction aligns perfectly with your commitment to providing exceptional service.
In my recent role as a Call Centre Agent at De Wet Oothuizen Fast Food CC, I honed my ability to manage customer inquiries efficiently while resolving issues and processing transactions. My responsibilities included not only addressing customer concerns but also meeting performance metrics, underscoring my reliability and dedication to quality service. I am confident that these skills are directly transferable to the fast-paced environment of a clothing store, where customer interactions are essential to enhancing client satisfaction. I possess strong competencies in cash handling and have experience with Point of Sale (POS) systems, ensuring that transactions are processed accurately and efficiently. Additionally, my visual merchandising skills adds value to my application along with my marketing skills which I developed while increasing sales as a Call Center Agent, allowing me to assist in maintaining an organized and appealing environment. My detail-oriented approach and fluency in multiple languages enable me to communicate effectively with a diverse customer base, further enhancing my product marketing skills.
I am enthusiastic about the opportunity to grow within your team and contribute to the ongoing success of your store. I look forward to the possibility of discussing how my experiences and skills can benefit your company. Thank you for considering my application. Sincerely,
Puuatjita Vaanda Tjiuoro
Contact this candidate