Operations Leader with Business Development Focus
Resume:
Work History
Bobbi Jo
Gilkey
Contact
Address
Elizabethtown, KY, 42701
Phone
*********@*****.***
Skills
• Problem-solving
• Team leadership
• Operations management
• Customer service
• Project management
• Employee management
• Analytical thinking
• Business development
Documentation and
reporting
•
Results-driven Operations Manager focused on streamlining processes, enhancing efficiency, and upholding high-quality standards. Proven ability to lead teams and develop strategic partnerships to drive business growth.
Operations Manager
Professional Inspectors of Central Kentucky, Coxs Creek, KY
2025-03 -
Current
Streamlined inspection processes to enhance
operational efficiency.
•
Coordinated scheduling and logistics for inspection teams across multiple sites.
•
Managed inventory of inspection tools and
equipment to ensure readiness.
•
Implemented quality control measures to maintain
service standards.
•
Trained new staff on operational protocols and
safety procedures.
•
Developed and maintained relationships with
external vendors and suppliers.
•
Developed standard operating procedures for
improved workflow consistency.
•
Supervised operations staff and kept employees
compliant with company policies and procedures.
•
Agency Owner & Operator
Castle Vibes Luxury Travel, Elizabethtown, KY
2020-09 -
2025-12
Led strategic development of luxury travel
packages tailored to high-end clientele.
•
Cultivated partnerships with premium hotels and
exclusive service providers, enhancing client
offerings.
•
Managed comprehensive marketing campaigns,
driving brand awareness and customer
engagement across platforms.
•
Oversaw financial planning and budgeting
processes to optimize operational efficiency and
profitability.
•
Education
Analyzed market trends to identify new
opportunities, adapting services to meet evolving
client needs.
•
Implemented technology solutions for streamlined
booking processes, enhancing overall client
experience.
•
Facilitated high-level negotiations with vendors to secure advantageous contracts while maintaining
quality standards.
•
Bachelor of Science: Business Management
Western Kentucky University - Bowling Green, Kentucky, KY
2008-05
Associate of Arts: Business Administration
And Management
Elizabethtown Community And Technical College -
Elizabethtown, KY
2004-05
Contact this candidate