Part-Time Receptionist/Front Desk with CMA Experience
Resume:
CONTACT
Martinez, CA *****
*********@*****.***
SKILLS
Excel data management
Word Documents
Ten-key data entry expertise
Customer relations/Coordinating events
Preparation of expense reports
Travel coordination
Effective prioritization & organization
Invoice processing and tracking
Purchase order administration
Administrative support
Proficient in scheduling
Certified Medical Assistant
Gastrointestinal department
Minor Injury department
Mental health department
Chronic disease department
General adult healthcare
Orthopedics & Podiatry
Effective patient management
UBT team leader
Labor union representative
Mortgage Analysis
Loan administration
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
WORK HISTORY
January 2022 - Current
Office Manager CrossFit MABA LAB, Concord, CA
• Assist in managing the daily operations of the gym, including staffing, scheduling, and member services.
• Develop and implement marketing campaigns, resulting in an increase in new memberships.
• Assist in the hiring and of new staff members.
• Manage the gym's social media accounts, increasing online engagement.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Improved team morale and cohesion with regular team-building activities and open communication channels.
September 2004 - January 2022
Chronic Conditions Program Asst. Kaiser Permanente, Martinez, CA
• Assisted the CCM Manager with screening & enrollment of patients. Conducted population or care/case management program outreach efforts, using the system database or through outreach lists.
• Obtained & reviewed charts or other data related to ER visits & hospital admissions for follow-up & program enrollment; Processed referrals received from electronic referral system; Provided initial outreach to patients, introducing the care/case management program & processing of new referrals; set up initial visits and/or classes as appropriate & mailed out program material.
• Created authorization letters when requested, mailed out program materials and followed up to ensure that written authorization was received from the primary care provider
• Assisted patients in completing program questionnaire or log as needed, Sent memos and progress notes to patient's MD/NPs.
• Collaborated with external partners to expand program.
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SONDRA GRIJALVA
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