Operations Lead - Bilingual Administrative Support

MA Miguel A. Cisneros

Alhambra, CA ***** 323-***-****

***************@*****.***

CAREER PROFILE Bilingual Spanish administrative Support professional offering proficiency TECHNICAL SKILLS Knowledge of basic operating

systems like Microsoft Outlook,

Word, Power Point, Excel, and the

internet

• Familiar with software operating

systems like vista and windows

XP

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WORK HISTORY WAREHOUSE LEAD 04/2025 to CURRENT

Maersk-Santa Fe Springs Santa Fe Springs, CA

We start work with updating the entire shift with our daily goal, quick stretches, and assigning forklift drivers to their areas.

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I'm in charge of the audit area where i work with a crew of around 30-40 individuals.

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I document down which team is going to be working on which container and which driver will be moving the pallets to the audit area.

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As we empty containers I the clerks with which door the container is in and if its safe to be moved and replaced with the next container on our schedule.

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I move people around when one team needs more help with a more complicated container.

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I keep track that everyone is where they should be and that everyone is working safe.

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At the end of the shift i make sure my area is clean and everything is ready for the 3rd shift to have a smooth start.

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Before i leave I radio the floor manager and ask him if another department needs a hand or if its fine to clock out.

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PRODUCTION PLANNER/ FORKLIFT OPERATOR 02/2022 to 03/2025 Bentley Mills- City of Industry City of Industry Come in an hour ahead of schedule and start getting all the work orders ready for the other forklift operators.

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I get details from the first shift planner and we coordinate with what the second shift should finish and line up for third shift.

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I coordinate with the floor lead to see which project is closest to being done to start the next order.

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If one part of the order isn't where it's supposed to be, then it's up to me to find a replacement and afterwards find out what happened.

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• If a forklift operator calls out then i replace him for the day. At the end of the shift i coordinate with the third shift planner and update him on what needs to be done and what should be next.

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All the forklift operators who had problems updating the system with any changes they made bring me they're paperwork and i update the system.

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• I would work work an average of 60 hours a week. SALESMAN/ WAREHOUSE MANAGER 2020 to 02/2022

Marina Imports- City of Industry City of Industry

• Lead a crew of 4 individuals.

• Schedule shipments to customers, including pick-ups and deliveries.

• Document incoming and outgoing shipments.

• Inventory control.

• Supervise others work and ensure quality and accuracy.

• Travel to local customers and introduce new products.

• Travel for the company.

• Help customers who would walk into our showroom.

• Take merchandise to photographers.

• My average work week was close to 80 hours a week. WAREHOUSE MANAGER 2011 to 02/2020

TCK USA Corp.- Monterey Park, CA Monterey Park, CA

• Schedule shipments to customers, including pick-ups and deliveries.

• Place outbound calls to successfully schedule.

Document incoming and outgoing shipments. Data entry into company software.

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• Inventory control.

• Supervise others work and ensure quality and constant accuracy.

• My work week was 34 hours a week.

WAREHOUSE VERIFIER 02/2009 to 05/2011

MIO STAFFING-Santa Fe Springs, CA Santa Fe Springs, CA

• Managing a crew of 10 individuals.

• Recovering any and all misplaced merchandise.

• Keeping track of where each container is docking.

• Tracking which have been loaded and are ready to ship out

• My average week was 50 hours a week.

EDUCATION Project Management for Administrative Assistants, MS Office for professional staff, Electronic presentations for business professionals, Keyboarding and document formatting, Communication skills for administrative assistants, Professional office procedures, Microsoft office suite Everest College

QUALIFICATIONS Fluent in English and Spanish

PROFESSIONAL

STRENGTHS

• Possess excellent communication skills, both verbal and written

• Familiar with the principles and procedures of business administration

• Possess strong organizational and leadership skills

• Goal-oriented and ability to handle multiple tasks

• Ability to type 40+ word per minute accurately

• Possess excellent phone etiquette and interpersonal skills Possess strong analytical skills and performs tasks in given time with attention to detail

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• Punctual with a strong work ethic, positive attitude, and resourceful QUALIFICATIONS • Computer Skills (Excel, PowerPoint, AS400, and Word)

• Logistics (10 years' experience)

• Manager (Crew of 10 individuals)

• Licensed forklift operator (12 years' experience)

• Class Ambassador in Everest College

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