Detail-Oriented Data Entry Clerk with VA Skills

JENNIFER CHIDINMA NNAMANI

Virtual Assistant Customer Support Administrative Support

Email: ***********************@*****.*** Phone: 080******** Port Harcourt, Nigeria LinkedIn: View Profile

PROFESSIONAL SUMMARY

Dedicated and detail-oriented Virtual Assistant with experience in customer service and administrative support. Skilled in managing communication, handling customer inquiries, organizing tasks, and supporting daily business operations. Known for strong communication skills, reliability, and the ability to work efficiently in remote environments.

CORE SKILLS

1 Administrative Support (Scheduling, Email Handling, Data Entry) 2 Customer Service & Client Communication

3 Microsoft Excel & Google Workspace

4 Calendar Management & Task Organization

5 Attention to Detail & Time Management

6 Problem Solving & Multitasking

PROFESSIONAL EXPERIENCE

Customer Service Representative – Oasis Canadian Schools (April 2025 – March 2026) 1 Responded to customer inquiries and provided timely solutions 2 Maintained accurate records of customer interactions 3 Assisted in handling administrative and communication tasks 4 Ensured high levels of customer satisfaction through effective support Administrative Support / Customer Service (June 2024 – January 2026) 1 Assisted with administrative duties and organization 2 Managed data entry tasks using Microsoft Excel

3 Supported communication tasks and client follow-ups 4 Improved workflow efficiency and task organization EDUCATION

Bachelor of Education (B.Ed) in Political Science

University of Port Harcourt

CERTIFICATIONS

1 Microsoft Excel (Completed)

2 Virtual Assistant Training (In Progress)

LANGUAGES

English – Fluent

ADDITIONAL INFORMATION

1 Open to remote and hybrid roles

2 Fast learner with strong adaptability

3 Comfortable working independently and in teams

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