Virtual Administrative Assistant with Remote Support Expertise
Resume:
William E Paradise
Auburn, AL 36832
Phone: 334-***-****
E-mail: ***************@*****.***
OBJECTIVE
Served as consultant to individuals, industry and education--teaching computer Office System (OS) fundamentals, installation, configuration, upgrading, diagnosing, troubleshooting, networking, database management, word processing, electronic spreadsheet, accounting (computerized and manual), computer literacy, and transcribing (machine and from plated text).
Taught keyboarding, computer literacy, data entry, word processing, electronic spreadsheet, data base management.
Conducted computer workshops and seminars; assisted with computer applications and designs.
WORK EXPERIENCE
Data Entry Operator (4/2005 - 1/2009)
HDI Solutions, Auburn, AL
Under general supervision, coordinates and performs the preparation, data entry, verification, and editing of complex, typically confidential data. Interacts with other departments to resolve problems and inquiries, and to establish and maintain efficient data and information flow. Operate as a primary source of information on specialized data files and records for both internal and external clientele. Resolve problems and inconsistencies with data, performs limited data analysis, and prepares and generates various reports.
DUTIES AND RESPONSIBILITIES:
Check, verify, and edit data coding to ensure compatibility with data entry system and procedural requirements; interact with department representatives to resolve routine data coding problems.
Receive and route associated source paperwork to and from departments; work with department representatives as necessary to facilitate and expedite the efficient flow of documentation, and to resolve routine administrative problems.
Input and retrieve alphabetical and numerical information in prescribed format, utilizing knowledge of various computer software packages.
Create, maintain, and purge specified data files and logs as required; make individual and/or mass corrections, modification, and/or update to data in files, as appropriate.
Extract and releases information according to specified criteria and in strict compliance with established policies, procedures and/or regulations; answer questions from client departments and others on specific data as requested, and prepare reports, as specified.
Ensure strict confidentiality of client records.
Lead, guide, and allocate work to one or more student employees on a task-by-task basis.
Perform miscellaneous job-related duties as assigned.
COMPUTER ELECTRONICS TECHNOLOGY INSTRUCTOR (8/2001 - 5/2002)
MACON COUNTY SCHOOLS, TUSKEGEE, AL
Taught and performed computer electronics technology duties in classroom and at Booker T. Washington High School/laboratory experiences in current and emerging technologies.
The curriculum offered students opportunities to further their education and training in computer Office System (OS) fundamentals, installation, configuration, upgrading, diagnosing, troubleshooting, networking, database management, word processing, electronic spreadsheet, pursuing industry certification, and/or seek entry-level employment in the computer electronic field.
Hands-on work experience and SkillsUSA-VICA leadership activities provided many opportunities to enhance classroom instruction and career development.
Instructions included, but was not limited to:
safety, introduction to computers, operating systems, commercial application software, basic electronics, computer maintenance, and computer operations.
Particular emphasis was given to the use of decision-making and problem-solving techniques.
In addition, instructions and training were provided for students regarding the proper care, maintenance, and use of tools and equipment.
Further emphasis was placed on applicable local, state, and federal safety/environmental regulations and industry ethics.
Beyond this program and introductory course of Internetworking was offered to students to further enhance education and employment opportunities.
CAREER TECHNICAL INSTRUCTOR (1/2000 - 5/2001)
MONTGOMERY PUBLIC SCHOOLS, MONTGOMERY, AL
Taught and performed computer electronics technology duties in classroom and at G. W. Carver High School/laboratory experiences in current and emerging technologies. The curriculum offered students opportunities to further their education and training, pursue industry certification, and/or seek entry-level employment in the computer electronic field. Hands-on work experience and SkillsUSA-VICA leadership activities provided many opportunities to enhance classroom instruction and career development. Instructions included, but was not limited to, safety, introduction to computers, operating systems, commercial application software, basic electronics, computer maintenance, and computer operations. Particular emphasis was given to the use of decision-making and problem-solving techniques. In addition, instructions and training were provided for students regarding the proper care, maintenance, and use of tools and equipment. Further emphasis was placed on applicable local, state, and federal safety/environmental regulations and industry ethics. Beyond this program and introductory course of Internetworking was offered to students to further enhance education and employment opportunities.
CONSULTANT (6/1979 - 1/2000)
PARADISE INFORMATION MANAGEMENT SERVICES, Auburn, AL
Served as consultant to individuals, industry and education--teaching computer Office System (OS) fundamentals, installation, configuration, upgrading, diagnosing, troubleshooting, networking, database management, word processing, electronic spreadsheet, accounting (computerized and manual), computer literacy, and transcribing (machine and from plated text). Taught keyboarding, computer literacy, data entry, word processing, electronic spreadsheet, data base management. Conducted computer workshops and seminars; assisted with computer applications and designs.
ENGLISH TEACHER (1/1999 - 5/1999)
AUBURN CITY SCHOOLS, AUBURN, AL
Taught a course of study for 10th 11th and 12th grade English by following state-approved curriculum course of study; developed and utilized instructional materials, media, and techniques appropriate to subject matter and ability of students; recognized individual differences in students, and provided for those differences through a variety of modes, including small group and individual work; informed students and parents of teacher’s expectations, and subsequently enforced classroom policy fairly and consistently; conducted conferences with parents on a timely basis throughout the school year; performed such routine activities as maintaining classroom inventories, requesting goods and services, and transmitting reports in a timely manner; participated in scheduled after-school and evening activities that had a direct relationship with parents and/or students; completed other professional responsibilities as necessary, assigned, and outlined in the teacher’s job description.
SUBSTITUTE TEACHER (11/1998 - 2/1999)
AUBURN CITY SCHOOLS, AUBURN, AL
Taught a course of study for 10th 11th and 12th grade English by following state-approved curriculum course of study; developed and utilized instructional materials, media, and techniques appropriate to subject matter and ability of students; recognized individual differences in students, and provided for those differences through a variety of modes, including small group and individual work; informed students and parents of teacher’s expectations, and subsequently enforced classroom policy fairly and consistently; conducted conferences with parents on a timely basis throughout the school year; performed such routine activities as maintaining classroom inventories, requesting goods and services, and transmitting reports in a timely manner; participated in scheduled after-school and evening activities that had a direct relationship with parents and/or students; completed other professional responsibilities as necessary, assigned, and outlined in the teacher’s job description.
EDUCATION
Bachelors Degree
Alabama State University, Montgomery, AL 36101, June 01, 1979 Business Education & Office Administration/English
Master of Science Degree
Auburn University, Auburn, AL 36849, June 1984, Vocational Business Education
ADDITIONAL QUALIFICATIONS
Certifications and Licenses
Professional Educator's Certificate
Alabama State Department of Education
#270030
Montgomery, AL 36130
Issue Date: 09/18/79
REFERENCES
Available upon request.
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