Entry-Level IT Support Specialist Title

Cody Weeley

Spavinaw, Oklahoma • 539-***-**** • ************@*******.***

IT SUPPORT

Motivated IT professional and U.S. Army veteran with hands-on experience troubleshooting complex systems under pressure and a strong foundation in hardware, networking, cloud computing, and cybersecurity. Recognized for the ability to communicate technical concepts clearly to non-technical users and quickly resolve issues in dynamic environments. Proven track record of leading teams, managing logistics, and ensuring operational readiness, bringing reliability, adaptability, and problem-solving skills. Seeking an entry-level IT position where technical expertise and disciplined work ethic drive efficient solutions and user satisfaction. CERTIFICATIONS

CompTIA A+ Certification

Cloud Computing • Cybersecurity • Hardware Configuration • Hardware Troubleshooting • Help Desk • IT Support • Linux • Mac Support • Mobile Device Support • Networking • Operating Systems • Software Troubleshooting • System Backup and Recovery • Systems Administration

• Technical Support • Virtualization • Security • Operational Procedures Microsoft Azure Fundaments AZ-900 Certification

Infrastructure management • Database management • Software development • Azure Architecture • Azure Cloud Services • Microsoft Learn Sandbox • Cloud Concepts • Core Solutions & Management Tools • General Security & Network Security • Identity, Governance, Privacy, and Compliance Features • Azure Cost Management and Service Level Agreements SKILLS

Software Management • Network Cabling • Connectivity Troubleshooting • Wireless Networks • Server • Routers • Switches • Network Configuration • Windows & Linux Operating Systems • Windows Command Line • Linux Terminal • User/Group Management • Client-Side Virtualization • Configuring Firewalls • Antivirus • Risk Assessments • Active Directory • LDAP • POS Systems • LAN Connectivity • Phone

& Online Support • User Training/Support • Cloud computing concepts • Technical Support • Storage Support • Mobile Device Support • Laptop Troubleshooting • Equipment troubleshooting Transferable: Ability to explain technical issues to non-technical users • Proven reliability and attention to detail • Experience working under pressure • Strong communication skills • Strategic Thinking • Flexibility • Customer Service • Teamwork • Time Management • Initiative • Adaptability • Problem solving • Reliability • Leadership • Organization • Warehouse experience • Inventory records • CDL A EDUCATION

Information Technology Security & Administration Program • MyComputerCareer • Arlington, TX-Live Online Expected to Graduate: June 2026

• OS installation, device software security, troubleshooting, & enterprise network procedures.

• Computer hardware, troubleshoot, core networking concepts, virtualization, cloud computing & wireless technologies.

• Troubleshooting methodologies, malware analysis & foundational knowledge of Microsoft Azure cloud services.

• Linux OS, open-source applications, security, administration, and proficiency in Linux command lines and scripting.

• Cybersecurity, including risk assessment, incident response, forensics, and practical security troubleshooting skills.

• Networking concepts, data center operations, cloud networking, network security, configuration & troubleshooting. PROFESSIONAL EXPERIENCE

Dump Truck Driver • Longs Excavating • Langley, OK December 2025 - March 2026

• Coordinated with site supervisors and equipment operators to maintain efficient material delivery and job-site workflow.

• Operated dump trucks to haul dirt, gravel, and construction materials between excavation sites and project locations.

• Safely loaded, transported, and unloaded materials while maintaining strict adherence to company safety policies. Machine Operator • Amcor • Pryor, OK March 2025 – December 2025

• Operated industrial manufacturing machines producing high-volume plastic packaging products used in retail distribution.

• Monitored production lines and machine performance to maintain quality standards and minimize downtime.

• Troubleshot mechanical and operational issues to quickly restore equipment functionality.

• Communicated complex machine issues to technical specialists and maintenance teams for advanced repairs. TMC Operator • TMC Transportation • Pryor, OK September 2024 – February 2025

• Operated flatbed trucks transporting materials across local routes and short-distance delivery locations.

• Loaded and secured freight using straps and chains to ensure safe transport and compliance with DOT regulations.

• Performed repetitive delivery cycles including loading, transporting, and unloading materials within a high-efficiency workflow.

• Maintained safe driving practices while operating commercial vehicles in urban and industrial environments. MILITARY EXPERIENCE

United States Army • Fort Campbell, KY • December 2019 to June 2024 Served as an infantry specialist responsible for operating and maintaining tactical equipment in high-tempo training and operational environments while ensuring mission readiness and strict safety standards. Led and supervised a team of junior personnel, providing mentorship, accountability, and performance oversight during field exercises and live-fire operations. Managed logistics and ammunition support for mortar systems, coordinating equipment, supplies, and operational readiness during training events. Deployed internationally in support of multinational training missions, working alongside allied forces and adapting to dynamic operational conditions. Trained and instructed more than 200 foreign partner soldiers on the operational use, safety procedures, and tactical employment of mortar systems. Executed high-volume live-fire training, successfully coordinating and firing 2,000+ rounds within a one- month training cycle while maintaining accuracy and safety compliance. Selected as the primary gunner, responsible for precision operation of crew-served weapon systems and team coordination during training operations. Additionally mentored and developed new soldiers in both foundational and advanced technical skills, contributing to improved unit readiness, operational effectiveness, and demonstrating leadership, teamwork, and decision-making under pressure.

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