Operations & Staffing Coordinator with CSP Certification
Resume:
Falisha Starkweather
Dallas, TX
***************@*****.***
I have a strong work ethic and am a team player. I’ve developed a skill set throughout my years of employment that I think will be a great benefit for my future employer. I’m looking to make an impact as soon as I get started and hopeful for growth and stability in my new role.
Hard working – Dependable – Conflict resolution – Setting and maintaining goals – Follow policies and procedures – Team player – Adaptive to my environment – Quick learner – Positive attitude – Eager to always improve Work Experience
LaborWorks Industrial Staffing – 2015 – 2023
• Staffing daily and temp to perm positions for the largest branch in the company
• Handled customer issues, invoicing and settle any disputes that may arise
• Handled employee issues including; attendance, job performance and job satisfaction
• Finding the right match for specified skilled labor roles including; Light Industrial, Skilled Labor, Delivery Drivers & Helpers, LTL & OTR Drivers
• Helping with resumes, interviews and setting people up to succeed in their new position
• Dispatched upwards of a couple hundred employees per day to different job sites within a 50-100 mile radius of our office
• Responsible for processing payroll for 100-250 employees daily
• Handling I9s, employment verification and registering new people to work
• New customer acquisition and account maintenance
• Earned my CSP certification and continued courses to maintain it throughout my tenure at LaborWorks
• Worked towards weekly, monthly and yearly goals in a branch grossing over 7 million/yr Marshalls - Department Supervisor – 2012 – 2015
• Taking in all merchandise, planning all flexing for space and displays
• Creative merchandise design
• Delegate responsibilities to employees
• Follow up w/employee projects, progress and ensure all tasks are completed on time
• Ensure all details, pricing, branding and feature work excels company policy Marshalls - Customer Service Supervisor – 2011 - 2012
• Planned and executed daily schedule
• Assigned employee registers and helped maintain tills
• Money counts at end of each shift to ensure accuracy
• Oversee staff and customer interactions – resolved conflicts if they were to arise Marshalls - Sales Associate
• Followed directions to bring merchandise out in a timely manner
• Enforced positive customer experience with top notch service
• Operating cash registers, maintaining inventory and assist w/cleaning
• Completed all projects delegated proficiently
• Upheld company policies and procedures
Country Convenience Plus - Lead Closing Cashier
• Operated cash registers
• Closed store; restock, balance tills and setup product for following day
• Maintain the cleanliness of store
• Processed sales for goods and services
• Ensure a positive customer experience by being readily available and helpful Education
• BA University of Phoenix
• Diploma – Yelm High School
References – Available upon request
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