General IT Support and Sales Professional
Resume:
MICHAEL KWAME TETTEH
P.O.BOX GP ***** Accra •
• 050*******/ 024******* • ********@*****.***
SUMMARY
I am an honest, reliable, self-motivated and very determined person. I like to be on top of any job I find myself doing hence very willing and ready to take up new challenges. I am a good team player, hardworking and result oriented person and as well very dedicated to duty.
I have excellent interpersonal and communication abilities and work well with little supervision.
I am a team player with good organizational skills, ready to learn and impart knowledge and also passionate about researching and bringing new and innovative ideas, adept at introducing change in any organization. WORK EXPERIENCE
General IT Support And Sales Person
Institution: Silicon Village company Limited (August 2021 – May 2022) Responsibilities
• Assist in General Administration.
• Sale of properties (Land, houses & building materials)
• Data Entry, Record-keeping and Management.
• Billing and invoicing of clients.
• Database Administration
• Technical support
• Perform any other duties that may be assigned
Customer Care
Institution: Lion Security Service (January 2021- August 2021) Responsibilities
• Delivering information about the company’s offerings
• Providing proactive customer outreach
• Handling customers complaints
• Processing orders and transactions
• Responding to customers reviews
National service:
Institution: New Ningo D/A Basic”B” School (August 2018-August 2019) Responsibilities
• ICT Instructor
• Sports Assistant
Institution: A trust Susu Services (Micro Savings) (April 2018- August 2018) Responsibilities
• Sales person
• Technical and technological support.
• Database administration
• Data inputting
• General IT support
• Design digital media campaign according to business goals.
• Establish and work to improve our brand presence.
• Suggest and assist direct marketing methods.
• Suggest strategies for improvement in all our digital media channels.
• Regularly track and get insights into competitors’ strategies Office assistant (Internship)
Institution: Village Of Hope orphanage home (May 2017 – September 2017) Responsibilities
• Maintain and develop good relationship with sponsors through personal contact, meetings or via telephone.
• Keep records of daily operations of the stuffs of the institution • Help management in forthcoming sponsorship and advertisement.
• Suggest new and innovative advertisement techniques in seeking sponsorship Sales Person (Internship)
Institution: Enterprise Life Insurance (June 2016 – August 2016) Responsibilities
• Address potential problems and suggest prompt solutions.
• Create regional sales plans and quotas in alignment with business objectives for the regions.
• Report on regional sales results to the sales director.
• Forecast quarterly and annual sales and profits.
• Analyze regional market trends and discover new opportunities for growth.
• Participate in decisions for territorial expansion.
• Suggest new services/products and innovative sales techniques to increase customer satisfaction.
Technological Support
Institution: COH Cyber Café (July 2013 – December 2016) Responsibilities
• Assist in General Administration.
• Data Entry, Recordkeeping and Management.
• Billing and invoicing of clients.
• Database Administration
• Technical support
• Perform any other duties that may be assigned
EDUCATION
Higher National Diploma in Marketing
2016 – 2018
ACCRA TECHNICAL UNIVERSITY
General Arts
2009 – 2013
Adisadel College
2000 - 2009 Hope Christian Academy
Skills & Capabilities
• Excellent professionalism and relationship builder
• Ability to work in a team with people of diverse background
• Strategic and conceptual thinking ability
• High sense of commitment and honesty
• Great ability to work under pressure
• Work in different regions in Ghana.
• Excellent communication skills
• Adjust to any culture and environment, provided my aim will be achieved.
• Excellent team player
• Able to work long hours
• Understand and encourage main players to achieve vital goals without using authoritative positions.
• Work with little supervision, dedicated to duty and result oriented. APPLICATION
Microsoft Word
Microsoft Excel
Microsoft PowerPoint Microsoft Publisher
Microsoft Project Microsoft Outlook
Microsoft Access
INTEREST & ACTIVITIES
IT Tuition
Tips on customer relations
Watching football
Football
REFEREES
Mr. Gorge Kweku Anyaba
MD Trust Susu Services (Micro Savings) / Cal Bank
Mr. Kweku Sarkodie
Village Of Hope Children Orphanage
0243- 978468
Mr. Samuel Osei
MD. Hope Children’s Village
Miss Comfort N. Akuffo
Headmistress (New Ningo D/A Basic “B” School)
0246-61192
Contact this candidate