Remote Customer Care and Data Entry Specialist
Resume:
Thalia Ray
Ava, MO
*********@*****.***
Objective
Reliable and detail-oriented professional seeking a remote position in customer care or data entry. Strong background in handling customer interactions, entering and managing data accurately, and maintaining confidentiality.
Skills
Customer service (phone, chat, and email support)
Data entry and typing accuracy
Attention to detail and error checking
Microsoft Word, Excel, and basic computer systems
Strong communication and problem-solving skills
Time management and meeting deadlines
HIPAA awareness and handling confidential information
Ability to work independently in remote environments
Experience
Customer Service Representative
Various Roles Remote / Onsite
Assisted customers with inquiries, issues, and account updates
Entered and updated customer data accurately in company systems
Handled high volumes of interactions while maintaining professionalism
Verified information and corrected errors to ensure accuracy
Provided support through phone, chat, and email
Healthcare Customer Support (Connextions / UnitedHealthcare)
2011
Supported customers with Medicare Supplement plans
Entered and updated sensitive customer information
Followed HIPAA guidelines to ensure data security and privacy
Helped customers understand coverage and resolve concerns
911 Dispatcher
Managed high-pressure situations with accuracy and speed
Entered critical information quickly and correctly into systems
Maintained detailed logs and records
Demonstrated strong focus, communication, and attention to detail
Education
GED – 1980
Associate Degree in Paralegal Science – 2011
Additional Information
Available for part-time remote work (evenings and weekends)
Dependable, organized, and detail-focused
Comfortable handling both customer interaction and data-focused tasks
Contact this candidate