IT Support Technician with Networking & System Troubleshooting
Resume:
CURRICULUM VITAE OF KATLEGO DETERMINATION PHALANE
PERSONAL INFORMATION
Name Katlego Determination
Surname Phalane
Identification number 940**********
Date of Birth 02-May-1994
Marital Status Single
Health Good
Gender Male
Nationality RSA
Criminal Record None
Driver’s License C1
Home language Setswana Speak Read write
Other languages English Speak Read Write
Home Address 6626 Bloubekeend Street Stand 1110 Soshanguve East 0152 Cell phone number 084-***-****
Email Address ********************@*****.***
EDUCATION AND QUALIFICATIONS
SECONDARY EDUCATION
Highest Grade passed Grade 12
School attended Reitumetse Secondary School
Year passed 2013
Qualification Bachelors ‘Degree National Senior Certificate TERTIARY QUALIFICATIONS
Institution Tshwane University of Technology
Qualification 1 National Diploma in Computer Systems Engineering Year passed 2019
Qualification 2 Advanced Diploma in Computer Systems Engineering Year passed 2025
SKILLS
Ability to analyze and problem solving, good communication, able to work independently. Networking knowledge in understanding Ethernet, IP configuration, DNS, and DHCP. Hardware Troubleshooting & Maintenance: Repairing/replacing laptops. Active Directory & Productivity Suites: Managing users and permissions, Operating Systems and Software Knowledge, ensure privacy and security of networks and computer systems, Computer diagnostics, Handling customer queries, Developing IT solution to new issues, installing Network servers EDUCATIONAL ACHIEVEMENTS
Achievement Title Web Development
Institution Saylor Academy
Date Awarded 15-May-2015
WORK EXPERIENCE
Company Road Traffic Management Corporation
Position Held IT Field Technician
Experience 8 years of experience as IT support Technician Service 2018 - 2026
CURRICULUM VITAE OF KATLEGO DETERMINATION PHALANE
REFERENCES
ROAD TRAFFIC MANAGEMENT CORPORATION
Name of the Mentor: Joe Da Silva
Position: Sub Head: Operations System Support
Contact Number: 066-***-****
Name of the Manager: Boitumelo Noko
Position: Field Support Manager
Contact Number: 067-***-****
ldentity number 940**********
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Ths certicate s ssued without alterations or erosure of any knd This candidate is awarded the National Senior Certificate and has met the minimum requirements for admission to bachelor's degree, diploma or higher certificate study as gazetted for admission to higher education, subject to the admission requirements of the higher education institution concerned.
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Council for Quality Assurance in
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South Africa 4 691529
Issue Date Certificate ID
10016589
this certificate of achievement for
Saylor Academy awards
KATLEGO DETERMINATION PHALANE
CS305: Web Development
May 15, 2015
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