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Customer Service Specialist with 3+ Years Experience

Location:
Franklinton, LA
Salary:
17
Posted:
April 17, 2026

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Resume:

June **** to

November ****

November **** to

May 2017

November 2014 to

October 2016

September 2009 to

January 2014

February 2011 to

Summary

Skilled proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. Responsible experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. Experience

Brown & Root Services

Baton Rouge, LA

Scaffold Carpenter

Unloaded equipment and materials and moved supplies around on job sites in various weather conditions.

Safely and accurately built scaffolding in confined spaces like cooling towers. Worked efficiently at ground height and at levels as high as feet. Safely constructed hung, tube and clip and modular scaffolding systems. Safely assembled scaffolding in and around buildings for different projects. BrandSafway

Prairieville, LA

Scaffold Carpenter

Unloaded equipment and materials and moved supplies around on job sites in various weather conditions.

Safely and accurately built scaffolding in confined spaces like cooling towers. Worked efficiently at ground height and at levels

Safely constructed hung, tube and clip and modular scaffolding systems. Safely assembled scaffolding in and around buildings for different projects. Removed and disassembled scaffolding and pieces weighing over pounds at end of each shift or project and loaded all materials into trucks. Brock Services

Baton Rouge, LA

Scaffold Carpenter

Unloaded equipment and materials and moved supplies around on job sites in various weather conditions.

Safely and accurately built scaffolding in confined spaces like cooling towers. Worked efficiently at ground height

Safely constructed hung, tube and clip and modular scaffolding systems. Worked efficiently at ground height and at levels on SCaffold Removed and disassembled scaffolding and pieces weighing over pounds at end of each shift or project and loaded all materials into trucks. Safely assembled scaffolding in and around buildings for different projects. Brock Services

Baton Rouge, LA

Scaffold Builder Helper

Unloaded equipment and materials and moved supplies around on job sites in various weather conditions.

General Dynamics

Rockella Ellis

Franklinton, LA 70438

985-***-****

********@*****.***

June 2013

January 2010 to

December 2010

October 2007 to

December 2009

May 2007

Bogalusa, LA

Customer Service Representative

Educated customers on special pricing opportunities and company offerings. Documented customer correspondence in CRM to track requests, problems and solutions.

Assisted customers with making payments or establishing payment plans to bring accounts current.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Lakeview Medical Center

Covington, LA

Mental Health Technician

Provided excellent service to patients through personable communication. Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.

Cafe Bouchee

Franklinton, LA

Waiter

Stocked server areas with supplies before, during and after shifts. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Education and Training

Franklinton High School

Franklinton, LA

High School Diploma



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