Administrative Support & B2B Sales Specialist

STEPHEN JOHNSON

Phone: 346-***-****

Email: *.***********@*****.***

Professional Summary

Detail-oriented and results-driven professional with 5+ years of experience in clerical support, telemarketing, B2B sales, and data entry. Proven ability to communicate effectively, manage large volumes of data with accuracy, and deliver exceptional customer engagement. Strong organizational skills with a focus on efficiency and reliability in remote and in-office environments.

Core Competencies

●Clerical & Administrative Support

●Telemarketing & Cold Calling

●Business-to-Business (B2B) Sales

●CRM and Database Management

●Data Entry & Record Keeping

●Lead Generation & Qualification

●Customer Service & Retention

●Time Management & Multi-tasking

Professional Experience

Sunrise Run Solar — Remote

Sales Representative / Data Entry Specialist

May 2023 – December 2025

●Conducted outbound calls to residential and business prospects to promote solar services.

●Maintained accurate records of customer interactions, sales activities, and follow-ups in the CRM system.

●Supported sales team with data entry and report generation for client acquisition.

●Handled clerical duties such as scheduling, email correspondence, and file organization.

TPG — Houston, TX

Telemarketing & Clerical Support Specialist

August 2021 – December 2022

●Performed high-volume outbound telemarketing to generate leads and set appointments for account managers.

●Handled data entry for client records and marketing campaign tracking.

●Provided administrative support including document preparation, filing, and call routing.

●Assisted in compiling daily sales reports and client call logs.

Timberline Total Solutions — Houston, TX

B2B Sales & Administrative Assistant

September 2019 – May 2021

●Engaged in business-to-business outreach to introduce company services and build long-term relationships.

●Entered and updated data for over 500 clients in internal systems with high accuracy.

●Supported executives with calendar management, travel booking, and meeting coordination.

●Provided general office support, managing incoming calls, emails, and correspondence.

Education

High School Diploma

Benson High Magnet

Graduated 2007

Technical Skills

●Microsoft Office Suite (Word, Excel, Outlook)

●CRM Software (Salesforce, HubSpot)

●Google Workspace (Docs, Sheets, Gmail)

●Data Entry Tools & Call Center Platforms

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