Operations & Scheduling Specialist in Healthcare
Resume:
Amy Johnson
Phone 502-***-****
***.************@*****.***
Service & Education
Lanesville High School
High School Diploma
Skills
Proficient in Electronic Medical
Records:
Fox Meadows, Centricity,
EPIC, Microsoft Office
Thorough Execution
Detail Oriented
Customer Service Focused
References
Wendy Luber, RN, DON
Dr. John Wyrick
Mindy Glass, RN
Marleen Bostock, RN
Experience
Louisville Surgery Center Feb. 2022-Present
Central Scheduler
Manage scheduling logistics for OR, urology and non-anesthetic cases
Collect payment for cosmetic procedures
Collect general payments of $2,000+
Work with patients to set up payment plans when needed University of Louisville Hospital Feb. 2019-Feb. 2022 Central Scheduler
Scheduled outpatient diagnostic testing and procedures within ULH facilities
Obtain and verify patient demographics and insurance coverage prior to scheduling
Instruct patients as well as physician offices of pre-procedure clinical operations
Represent ULH in a positive, courteous and professional manner in all patient and provider interactions
Bryan Stumler Excavating- Floyds Knobs, IN Oct. 2017-Feb. 2019 Office Manager
Process all internal and customer paperwork
Create and post invoices
Provide excellent customer service to clients and vendors University of Cincinnati Orthopedics- Cincinnati, OH July 2012-Sept. 2017 Scheduler/Office Assistance
Oversee scheduling of surgeries for physicians and chief residents
Obtained prior authorizations for surgeries
Completed FMLA, HIPPA and other various forms
Louisville Orthopedic Clinic- Louisville, KY Oct. 2011- June 2012 Scheduler
Scheduled all surgeries as well as pre-surgical tests and labs
Obtained vital information during office-visit
Drew up injections pre-surgery and removed sutures post-surgery Dr. John Conner – New Albany, IN July 2004- Oct. 2011 Office Manager/Surgery Scheduler
Jefferson Orthopedic- Louisville, KY Nov. 1989-June 2004 Office Manager
Process all internal and customer paperwork
Create and post invoices
Provide excellent customer service to clients and vendors
Contact this candidate