Relationship-Based Outreach & Partnerships Leader
Resume:
I bring extensive experience in relationship-based remote outreach and service enrollment through my leadership role with Sterling 1st Aid C.P.R.™, where I generate leads, present program solutions, and close training partnerships with schools, childcare organizations, and community agencies across Texas. My work involves managing outreach pipelines, conducting follow-up conversions, and maintaining long-term client relationships. I am comfortable working independently in remote environments and consistently meet participation and engagement targets through structured communication and value-focused presentations.
Sterlyn Jones, M.Ed., MLS
Dallas–Fort Worth, TX (Remote Eligible)
*************@*****.***
LinkedIn.com/in/sterlynnjones
Professional Summary
Results-driven outreach and relationship-building professional with extensive experience generating leads, enrolling participants, managing partnerships, and closing service-based contracts across schools, nonprofits, healthcare partners, and community organizations. Proven ability to communicate value-driven programs, manage pipelines independently, and exceed engagement goals in remote and hybrid environments. Skilled in CRM tracking, consultative sales conversations, and mission-centered client retention.
Core Skills
Remote sales & outreach
Lead generation & follow-up
Relationship management
Client presentations
Pipeline tracking & CRM usage
Enrollment coordination
Negotiation & objection handling
Community partnership development
Training program sales
Performance-goal accountability
Professional Experience
Executive Director of Community Partnerships
Sterling 1st Aid C.P.R.™ – Dallas–Fort Worth (Remote & Field Hybrid)
2022–Present
* Generated leads and secured partnerships with schools, childcare centers, nonprofits, behavioral health providers, and employers across Texas
* Presented training programs to decision-makers and converted outreach into confirmed service contracts
* Managed client relationships from first contact through scheduling, onboarding, and delivery
* Maintained outreach tracking systems for follow-up pipelines and enrollment coordination
* Closed group training engagements with minimum participation thresholds (12–20 participants per session)
* Developed bundled training solutions to increase engagement and contract value
* Coordinated virtual outreach campaigns supporting statewide training initiatives
* Supported grant-funded workforce training enrollment across multiple employer partners
Sales-aligned achievements:
Secured multi-site partnerships across childcare and charter school networks
Expanded statewide outreach footprint through remote engagement strategies
Converted cold outreach into confirmed training bookings
Outreach & Program Enrollment Specialist (Consultative Role Experience)
Community Training & Workforce Programs – Texas
* Identified prospective organizations and initiated outreach through email, phone, and LinkedIn
* Explained program value propositions to administrators and decision-makers
* Scheduled enrollment meetings and converted prospects into active participants
* Supported workforce training enrollment aligned with employer needs
* Maintained communication pipelines and follow-up tracking
Owner / Director
Early Childhood Education Center (22-Employee Operation)
15 Years Leadership Experience
* Managed client enrollment pipelines and parent engagement
* Built long-term customer relationships supporting retention and referrals
* Oversaw staff operations and service delivery performance
* Presented program value to families and community partners
* Coordinated outreach events and enrollment campaigns
Education
Master Legal Studies– Nonprofit Management
Trinity Law University
Master of Education – Educational Administration
Lindenwood University
Bachelor of Science – Special Education
Alabama State University
Technical Skills
CRM tracking systems (training enrollment pipelines)
Google Workspace
Virtual outreach platforms
Remote scheduling tools
Presentation development
Program reporting dashboards
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