Remote Customer Service & Admin Specialist
Resume:
Skills
Education
Experience
• ADMINISTRATIVE SUPPORT
• RECORDS & DATABASE
MANAGEMENT
• PAYROLL DOCUMENTATION &
FINANCIAL PROCESSING
• RECRUITMENT & ONBOARDING
COORDINATION
• MICROSOFT OFFICE (EXCEL,
OUTLOOK, WORD)
• DATA ENTRY & RECORDS
COMPLIANCE
• CUSTOMER & STAFF
COMMUNICATION
• MEETING & EVENT
COORDINATION
• POS SYSTEMS & PAYMENT
PROCESSING
• SHAREPOINT
Focus in theoretical and scientific
foundations
ADMINISTRATIVE ASSISTANT
ARCHDIOCESE OF SAN ANTONIO
OCT 2021 – NOV 2025
Provided comprehensive administrative support in a high-volume office serving staff, volunteers, and
community members.
Maintained confidential records and case
documentation in an online database, ensuring
accuracy, compliance, and timely updates.
Coordinated internal meetings, workshops, and staff communications including scheduling, materials
preparation, and documentation.
Managed digital and physical filing systems to
improve document accessibility and retention
compliance.
Served as the primary point of contact for visitors and callers, resolving inquiries and directing requests to appropriate departments.
Processed administrative paperwork and supported
departmental reporting and documentation needs.
Utilized Microsoft Office, SharePoint, and Teams to manage communications, documentation, and
workflow..
BS PSYCHOLOGY
UNIVERSITY OF THE INCARNATE
WORD
MAY 2021
Detail-oriented administrative professional with a background in organizational operations, records
management, and public-facing service. Experience
supporting high-volume offices through accurate
documentation, database management, and
cross-department coordination. Skilled in Microsoft Office, payroll adjacent financial processing, and maintaining confidential records. Recognized for
reliability, strong communication, and a
commitment to mission-driven organizations.
volUntEer
San Antonio Food Bank
Feb 2020 - Dec 2021
Assisted with high-volume
resource distribution in a
fast-paced, community-centered
environment
AnDrea
mUllINs
********@*****.***
LINKEDIN.COM/IN/MULLINSANDREA
SAN ANTONIO, TX
Notes ExPeriencE
Took intentional time away from
the workforce to focus on full-time
care giving responsibilities before
returning to professional roles in
administrative and
community-based settings.
BARISTA
STARBUCKS COFFEE COMPANY
OCT 2021 – NOV 2025
Sustained consistent attendance and punctuality in a fast-paced, team-driven environment.
Engaged customers using clear, professional, and
welcoming communication.
Prepared food and beverage items according to
standardized recipes with accuracy and efficiency. Operated POS systems and handled cash and credit
transactions in accordance with company policy.
Maintained a clean, organized workspace to support operational efficiency and team productivity.
Adhered to store safety, security, and customer service standards.
Delivered welcoming, attentive customer service in a fast-paced retail setting
Operated Point of Sale (POS) systems handling cash and credit transactions with accuracy and integrity.
Supported merchandising standards and new product
launches.
Maintained organized a visually appealing retail floor environment.
RETAIL ASSOCIATE
AEROPOSTALE NEW YORK, NY
AUG 2012 - AUG 2014
ExPeriencE Contd'
Photography - Digital Composition,
neutral light studies, architectural
and street subjects
Illustration - Ink & Graphite
Independent study of
contemporary art and visual
culture.
SALES CLERK
CVS PHARMACY
AUG 2012 – AUG 2014
Provided attentive, needs-based customer service in a high-volume retail setting.
Operated cash register handling cash, checks, and credit transactions with accuracy and accountability.
Maintained sales floor through restocking, pricing updates, and vendor coordination.
Supported opening and closing procedures to ensure smooth daily operations.
Assisted pharmacy personnel when needed to support workflow efficiency.
Promoted store services and loyalty programs to
enhance customer engagement.
Creative PraCtice
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