Retail Sales and Technical Support
Resume:
Patricia L. Hubbard
** ******* ********, ********, ** 03811
*************@*******.***
Executive Summary
Highly effective and versatile Manager with more than three decades of experience delivering business process alignment, Information Technology (IT) and business management in public sector with key emphasis in infrastructure and software implementation, testing, vendor management, and business analysis. Worked in retail throughout career beginning in 1974.
Core Qualifications
• Training (corporate software procedures and reference guides) Managing Mission Critical Events and Escalations • Cross Functional Team Leadership • Project Management (Agile, Waterfall, Scrum) • Continuous Procedure Improvements • Enterprise Software Implementations • Quality Assurance • Vendor Management • Budget Management • Design Business Solutions • Regulatory (Basel and Sarbanes-Oxley) • Retail Sales in Clothing and home remodeling •
Day Dreamers Early Learning Center and It Takes a Village Day Care
Assistant Director, September 21, 2025 – December 10, 2025
Support the Center Director in daily operations, ensuring compliance with state licensing regulations.
Supervise and mentoring staff, ensuring the team build family relationships and maintaining a safe and nurturing environment for the children.
Maintain paperwork for onboarding new clients.
Assist the Director with managing and supporting staff with classroom schedules.
Build children’s social, emotional, cognitive, and physical development using age-appropriate learning activities.
Created presentation for the onboarding of a new support application for the company.
Assisted teachers with creative projects for the children.
.Nellie’s Treehouse
Assistant Teacher, November 2023 – September 12, 2025
Provide entire teaching staff with backup coverage.
Work with children from infants through Pre-Kindergarten.
Followed policies and regulations to ensure safety during class time and playtimes.
Build children’s social, emotional, cognitive, and physical development using age-appropriate learning activities.
Supervised up to 20 children during in-classroom and playground activities.
Keeping classrooms and building clean, neat, and properly sanitized for student and teacher health.
Goedecke Flooring and Design Center
Retail Sales March 2022 – November 2023
Provide clients with window treatments and flooring solutions.
Serve as a product expert for Hunter Douglas window treatments, flooring, including wood, marble, and ceramic products.
Build rapport with customers, provide education on new products.
Work directly with designers and installation specialists on project schedules.
Coordinate with the store manager to plan weekly events to increase sales volume.
Part Time Positions (March 2019 through March 2022) Aflac Insurance Agent and LifeTouch (Pre-School, K-12 and special events photography) March 2019 – March 2022
Education
Master of Science, Information Technology focus on Organizational Management, Capella University
Mass School of Law
Bachelor of Science, Management, Emmanuel College
Project Management Certification Program, William George Associates
Professional Photographer and Certified Event Planner for Weddings and Corporate Events
LEAN Six Sigma Green Belt Certificate, William George Associates
Prior positions with:
Fresenius Medical Care, Lexington, MA – Problem Recovery and Change Management
Direct Capital (CIT Bank) Portsmouth, NH – Risk Management and Project Management
EMC Corporation, Southborough, MA. – Service Operations and Business Analyst
Liberty Mutual Insurance Company, Portsmouth, NH, Project Management / Business Analyst
John Hancock, Boston, MA. - Information Technology / Project IT Consultant
Lotus Corporation, Reading, MA - Business Analyst
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