Global GNOC Engineer for Oracle & NVIDIA Data Centers

Michael G. Martinez Jr.

GNOC Engineer for Oracle Circcuit Ops/GPU

******************@*****.*** cell:720-***-****

Auora, CO 80014

SUMMARY

Strategic and customer-focused Global Network Operations Engineer with 7+ years of experience delivering innovative solutions that align with business goals and user needs. Skilled in DWDM/IP and fiber optic Data Center Operations testing, and automation strategies, user research, and data driven decision making.

EXPERIENCE

GNOC Circuit and GPU Engineer on assignment

TekSystems

07/2024-Current Remote for Oracle

●Support AI IP technology in a CLI enviroment on a meshed topology network.

●Share advanced AI strategies to improve the ticket work flow for the Data Centers.

●Train other Engineers in the methods used to resolve and restore network device interfaces on 400G/800G and MPO.

●Work with hardware and network vendors to support the troubleshooting process

NOC Technician II

Lumen

01/2020-04/2024 Broomfield, CO

●Support network support for both DWDM and IP technologies including subsea cabling systems 1g to 100G and Spans.

●Provide dedicated monitoring of IP and Transport equipment and work with Vendors, Network providers, third party providers required to fix or solve an issue for the customer.

●Train and instruct other vendor technicians and field technicians in troubleshooting and testing methods remotely until the repair is complete.

NOC Technician I on assignment

Judge Group

01/2019-01/2020 Littleton, CO

●Collaborate with teamates and engineers to facilitate solutions for working in two networks in the process of merging.

●Provide dedicated professional NOC monitoring and IP and Transport equipment support for high-profile customers.

●Provide additional shift coverage support, and taking initiative to share knowledge with the team, which in turn, strengthens the support we provide for our customers.

Leased Wave Test Engineer on assignment

EmpowerMe for Arris on assignment for Google.

07/2017-12/2019 Thornton, CO

●Review and provide Vendor Turn-over package documents per ticket request (TFA BUG) via Vendor Delivery Management (VDM).

●Create Proactive tickets for vendor support for cross-connects via the Pega tool and escalate via the MAD Team or via the LW Vendor.

●Travel or coordinate an alternate field engineer to dispatch to site (POP, DC, or Office build/upgrade) and perform testing per corporate network standards.

PROJECTS

●HSG Burndown, FYV Burndown, CircuitOps AI using Python, Vendor Failure Analysis, FASTER Turn-up.

LANGUAGES

English, Spanish, French, Italian, Russian

EDUCATION

Leaderquest Centennial, Colorado 2016

●Network+, Security+, CCNA - ICDN 1 and 2

Colorado State University-Pueblo Pueblo, Colorado

Bachelors of Science in Computer Information Systems/Local Area Networking

Presided on the Technology Board for 2 years

Served as Pro-Tem in the Associated Students’ Government

Chaired on the Traffic Appeals Board

Served on the Presidential Search and Screen committee

Work Study as a Network Support Technician for 4 years in Student Life Services

Pueblo Community College Pueblo, Colorado

Associate of Applied Science in Computer Information Systems/Local Area Networking

Telephone Etiquette and Training from PCC 2003

Work Study as an Administrative Assistant for the Dental Assistant Department from 2001-2003

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