Team Leader and Customer Service Specialist
Resume:
HARNEET KAUR
*** ** ** ****** **, Edmonton
**************@*****.***
TEAM LEADER/CUSTOMER SERVICE REPRESENTATIVE/CASHIER Highlights of Qualifications
● Enjoy taking on new challenges and responsibilities
● Excellent working relations as a part of a team or independently
● Reliable, organized, and honest individual
● Able to stand for long periods of time and perform repetitive tasks
● Physically fit and able to work in a fast-paced environment RELEVANT EXPERIENCE General working skills
● Ability to greet clients in a professional and courteous manner
● Ability to maintain a clean and safe workplace
● Ability to learn and operate cash registers, adding machines and maintain secure custody of all cash, the cash till & the register key
● Communicating with others to ensure good workflow Customer service/sales
● Ability to provide good service to customers and build great trust
● Help the customers to choose better products by judging needs
● Like to interact with customers and aid them easily
● Have great knowledge to build strong relationship with for repeat business Supervisor Skills
● Ability to lead a team effectively
● Ability to provide directions, goals and coaching to the team to achieve company objectives.
● Able to provide feedback and training to improve their performance. ● Ability to resolve the employees’ and customer’s issues and make their experience better. Education & Training
● Grade 12 - Punjab co-education senior secondary school PB, India 2016. ● Cosmetology diploma - Vancouver Community College B.C in 2017 -2019. ● Early childhood education assistant ( ECEA) - Coastal College of British Columbia (2024). Work Experience
● Customer Service/ Cashier Tim Horton’s 2017-2019 ● Supervisor Tim Horton’s 2019-2021 ● Customer Service Mary Brown’s 2020-2024. ● Sales Associate Winners & Home Sense 2022- Present
Little wonders Montessori childcare & Pre school from july 2024-nov 2025.
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