Direct Support Professional with 10+ Years Experience

Jeanine Principe

Middle Island, NY ***** +1-631-***-**** *****************@*****.***

Professional Summary

Accomplished Direct Support Professional with 10+ years of experience in caregiving, patient care, and home health aide roles. Proficient in medical terminology, meal preparation, and vital signs experience. Possess certifications in CPR, Certified Home Health Aide, AMAP, SCIP and TBI. Skilled in laundry, cleaning, and organizational skills.

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Garden Merchandiser

stintchcomb Long Island, NY

April 2026 to Present

travel to various home depot stores within Suffolk County. care and water all plants and vegetables in the garden department. stock and reset shelves and displays when necessary. assist customers with any questions they may have. take pictures of merchandise for the company I represent. keep gardening area clean,organized and free from any debris. report any issues to the company representative.

Driver

Sunshine laundry service Medford, NY

August 2025 to January 2026

• Deliver laundry to customers in a timely manner while ensuring the safety and security of the cargo

• Efficiently planned routes to optimize delivery times and minimize fuel consumption

• Performed routine vehicle inspections before each trip to identify any maintenance issues or potential hazards

• Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues that arose during transportation

• Demonstrated excellent navigation skills using GPS systems or maps to find the most efficient routes for delivery destinations

• Assisted with loading/unloading of laundry when necessary, ensuring proper handling techniques were followed at all times

• Maintained cleanliness inside the vehicle by regularly cleaning the interior surfaces

• Demonstrated strong problem-solving abilities by resolving unexpected situations such as road closures or mechanical breakdowns without compromising delivery timelines

• Achieved 75% increase in on-time deliveries by optimizing routes and utilizing traffic monitoring tools Uber Eats Driver

Uber eats Masticbeach Ny

March 2025 to January 2026

• Delivered goods to customers in a timely manner while ensuring the safety and security of the cargo

• Efficiently planned routes to optimize delivery times and minimize fuel consumption

• Utilized time management skills effectively by prioritizing tasks based on urgency while maintaining punctuality in delivering goods

Hostess/Server/Busser

Brewology-Speonk NY

July 2025 to September 2025

• Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service

• Collaborated with servers and bussers to maintain efficient table turnover rate during peak hours

• Managed a high volume of phone calls while maintaining excellent phone etiquette standards

• Handled Doordash, uber eats,chownow and call in orders. Janitor and Cleaner

Splish splash-Riverhead NY

June 2025 to August 2025

• Ensured cleanliness of restrooms by sanitizing fixtures and replenishing supplies

• Collaborated with team members to coordinate efficient cleaning schedules for different areas of the facility

• Followed safety protocols while handling hazardous materials and chemicals for proper disposal

• Maintained knowledge of proper handling procedures for biohazardous waste materials in compliance with regulations

• Collaborated with other janitorial staff to develop a rotating schedule that ensured all areas received thorough cleanings on a regular basis

Home Health Aide

Private Home & Personal Care Manorville, NY

July 2010 to March 2025

Worked closely with dementia, Alzheimer's,Parkinson diseases. As well as working with seniors,and adults,caring for them in their homes and/ or facilities.

• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being

• Assisted with daily activities such as bathing, dressing, grooming, and medication administration

• Monitored vital signs and reported any changes or concerns to the healthcare team

• Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas

• Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals

• Managed medical appointments and transportation logistics for patients to ensure timely access to healthcare services

• Documented patient observations accurately in medical records, including changes in condition or behavior

• Provided emotional support to patients and their families during challenging times

• Administered medications according to physician instructions while adhering to proper dosage guidelines

• Assisted in meal planning, preparation, feeding assistance, dietary restrictions adherence, and monitoring fluid intake of patients as required by their health conditions

• Performed light housekeeping duties such as laundry, dishwashing, tidying up patient's living space for a comfortable environment

• Ensured infection control protocols were followed at all times when providing care

• Implemented fall prevention strategies through regular safety assessments of the home environment

• Coordinated with other healthcare professionals such as nurses or physical therapists for comprehensive patient care

• Aided in wound care management including cleaning wounds under supervision from nursing staff

• Assisted bedridden patients with turning schedules every XX hours to prevent bedsores

• Provided companionship through engaging conversations or recreational activities tailored towards each patient's interests

• Demonstrated empathy while supporting individuals coping with chronic illnesses or end-of-life situations

• Closely monitored medication supplies for expiration dates or low stock levels; promptly restocked medications when necessary

• Assisted patients with range of motion exercises to maintain or improve their physical mobility

• Supported patients in maintaining personal hygiene, including oral care, grooming, and toileting assistance

• Provided transportation for patients to medical appointments, therapy sessions, or social outings as needed Direct Support Professional

IGHL-Manorville NY

March 2022 to December 2024

Teachers assistant in classroom. Assisted high functioning and low functioning adults with daily activities,ADLs,in a classroom setting.

Assisted high functioning adults throughout the day in their homes.

• Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life

• Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation

• Administered medications according to prescribed schedules and documented any changes or reactions observed

• Promoted socialization by organizing recreational activities and outings for clients to engage in the community

• Developed positive relationships with clients through active listening, empathy, and effective communication

• Provided emotional support to individuals facing challenges or difficult situations

• Closely monitored medication administration to ensure compliance with prescribed dosages and schedules

• Aided in managing behavioral issues/changes through de-escalation techniques and implementation of behavior management strategies

• Participated in ongoing training programs to enhance knowledge/skills related to disability services

• Documented all interactions/observations accurately and maintained confidentiality of client information

• Provided transportation and accompanied clients to appointments, errands, and social outings

• Assisted in coordinating medical appointments, transportation, and accompanying clients during visits

• Supported individuals in developing independent living skills such as budgeting, grocery shopping, and household chores

• Maintained accurate records of client progress, behaviors, incidents, and medical information

• Responded promptly to emergencies or crisis situations following established protocols Deli Clerk/ Manager/cook/cashier

Neighborhood counrty market Mastic Beach, NY

February 2020 to January 2022

Open and closed store,checking in orders,prepping food, grill,cashier,

• Prepared and cooked a variety of deli items, including sandwiches, salads, soups, and hot entrees

• Followed recipes and portion control guidelines to ensure consistent quality and minimize waste

• Maintained cleanliness and sanitation standards in food preparation areas, adhering to health department regulations

• Managed inventory levels by monitoring stock levels, rotating products, and placing orders as needed

• Collaborated with team members to plan daily specials and promotions based on customer preferences

• Provided exceptional customer service by assisting customers with menu selection and answering questions about ingredients or dietary restrictions

• Operated deli equipment such as slicers, grills, ovens, fryers, and steamers safely and efficiently

• Ensured proper storage of perishable items to maintain freshness and prevent spoilage

• Handled cash transactions accurately using a point-of-sale system while providing friendly service at the counter

• Trained new employees on food safety procedures, cooking techniques, and customer service protocols

• Adhered to all company policies regarding food handling procedures to ensure compliance with health codes

• Developed strong relationships with regular customers through personalized service resulting in increased loyalty

• Conducted regular inspections of food preparation areas to identify potential hazards or violations of safety standards

• Assisted in the coordination of catering orders, ensuring timely delivery and setup at off-site locations

• Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail

• Resolved customer complaints or concerns promptly and effectively, ensuring customer satisfaction

• Implemented portion control measures to minimize waste and control costs

• Developed and implemented standardized processes and procedures to improve efficiency and quality of service delivery

• Managed vendor relationships, including contract negotiations, performance evaluations, and issue resolution

• Optimized cost-effectiveness through the evaluation and selection of cost-efficient service providers Deli Clerk

ShopRite Supermarkets Patchogue, NY

July 2019 to November 2020

• Provided exceptional customer service by assisting customers with their deli orders and answering any questions they had

• Maintained cleanliness and organization of the deli counter area, ensuring a safe and sanitary environment for both employees and customers

• Managed inventory levels by monitoring stock levels, rotating products to ensure freshness, and placing orders when necessary

• Collaborated with team members to ensure smooth operation of the deli department during busy periods

• Assisted in training new associates on proper food handling procedures and customer service techniques

• Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction

• Maintained knowledge of product offerings including ingredients, allergens, nutritional information, etc. to assist customers with their choices

• Adhered to all food safety regulations including proper storage temperatures for perishable items such as meats and cheeses

• Assisted in the preparation of pre-packaged meals or party platters as needed for quick grab-and-go options or special events

• Ensured accurate pricing labeling on all products within the deli counter area

• Monitored product quality regularly by conducting visual inspections for freshness

• Maintained a clean and organized work area, including proper storage of utensils, cutting boards, and other equipment

• Participated in regular team meetings to discuss sales goals, customer feedback, and operational improvements

• Demonstrated strong communication skills by effectively explaining product offerings or answering customer inquiries

• Ensured compliance with all health and safety regulations while handling food products

• Managed time efficiently during busy periods to ensure prompt service for customers Home Health Aide

RECCO HOME CARE SERVICE Quogue, NY

November 2018 to August 2020

Homecare for traumatic brain injured patients. I have been doing home care with agencies and privately for over 20years.I have a lot of knowledge with medical terminology, medications, insurance companies and caring for the elderly and I am TBI certified.

• Provided compassionate and personalized care to patients in their homes, assisting with activities of daily living

• Administered medications as prescribed by healthcare professionals, ensuring accurate dosage and adherence to medication schedules

• Monitored vital signs, such as blood pressure, heart rate, and temperature, regularly documenting any changes or abnormalities

• Assisted with mobility and transfers using proper lifting techniques to ensure patient safety and prevent injuries

• Supported patients in maintaining personal hygiene by assisting with bathing, grooming, dressing, and toileting needs

• Prepared nutritious meals according to dietary restrictions and preferences outlined by healthcare professionals or family members

• Performed light housekeeping duties including cleaning patient's living areas, doing laundry, and organizing belongings

• Escorted patients to medical appointments or social outings while providing companionship and emotional support throughout the journey

• Collaborated with healthcare team members including nurses, doctors, therapists to provide comprehensive care plans for each patient

• Documented patient observations accurately in medical records on a regular basis for effective communication among the care team

• Responded promptly to emergency situations such as falls or sudden illness by following established protocols for immediate assistance

• Assisted patients with exercises prescribed by physical therapists to improve strength, flexibility, balance or range of motion

• Managed medication inventory levels ensuring an adequate supply is available at all times while minimizing waste or expiration dates

• Communicated effectively with family members regarding the progress of their loved ones' health condition and any concerns that arise during caregiving

• Attended training sessions regularly to stay updated on new techniques in home health care practices

• Maintained a clean environment free from hazards that could potentially cause harm or accidents

• Provided emotional support through active listening skills when patients needed someone to talk about their fears or concerns

• Aided bedridden patients in repositioning themselves periodically to prevent bedsores and promote circulation

• Assisted patients with the use of medical equipment such as walkers, canes, or wheelchairs for improved mobility

• Collaborated with healthcare professionals in implementing specialized care plans for patients with specific medical conditions or disabilities

• Ensured patient privacy and confidentiality by following HIPAA regulations at all times

• Managed time effectively to prioritize tasks and provide efficient care to multiple patients within a given shift

• Assisted in monitoring fluid intake and output levels of patients, reporting any abnormalities to healthcare professionals

• Provided companionship and engaged in meaningful activities such as reading, playing games, or watching movies with patients

• Collaborated with family members on developing personalized care plans that meet the unique needs of each patient

• Administered first aid when necessary for minor injuries or accidents that occur during caregiving duties

• Implemented infection control practices including proper hand hygiene techniques and sanitization of equipment used during caregiving tasks

• Monitored changes in patient's condition over time, reporting any significant findings promptly to Housekeeping

Allegro Assisted living Stuart, FL

June 2017 to December 2018

• Maintained cleanliness and tidiness of guest rooms, and common areas ensuring a comfortable and welcoming environment

• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens

• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction

• Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution

• Followed established safety procedures when handling cleaning chemicals and equipment

• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards Front Counter Cashier/ Manager

Bagel Palace Manorville, NY

April 2012 to June 2016

Prepared sandwiches,sliced cold cuts,trained new individuals, open and closed store on my own,prepped foods,made cream cheeses,worked on the grill to make egg orders,stocked refrigerators,answered phones,worked POS Education

Medical Assistant (Technical school)

Branford Hall Career Institute-Bohemia Campus Bohemia, NY July 2006 to August 2008

Skills

HIPAA Experience with children Sanitation procedures Laundry washing Driving small buses and vans Customer returns handling Multitasking Data collection Time management Patient monitoring Floor cleaning Equipment repair Regulatory compliance Driving Work ethic Patient Care Transportation safety regulations Workplace health and safety regulatory compliance Clear language communication Basic knife skills Hotel room supply stocking Infection Control Training Assisted living facility experience Carpet cleaning Long term care Autism spectrum disorders support Working with people with disabilities Applied behavior analysis Working with students with special education needs Fast food restaurant experience Interpersonal communication Communication skills Hand tools Laundromat customer service clerk experience Adhering to traffic regulations Retail sales transactions Home & community care experience Refrigerator cleaning Janitorial experience Pet care Achieving HIPAA compliance Supervising experience Bathing assistance Kitchen experience Hospice care Laundry Toast POS Memory Care Greeting customers Customer communication Patient interaction Sanitation Cash handling Vacuum cleaners Food service Animal handling Anatomy knowledge English Removing debris Food safety management Vacuuming Pre-cooking preparation CPR Customer order taking Working with individuals with autism Filing Dependability Medical Terminology Kitchenware cleaning Meal preparation Assisted living Coffee experience Food sanitation practices Simple food item preparation Household spot cleaning Field service Classroom experience Food handling Mirror cleaning Childcare Cleaning Experience Housekeeping assistance Patient observation Ability to follow instructions Nutrition Courier Group home experience Expediting Hospital experience Dishwashing Restaurant experience Route driving Trash removal Grocery store Toileting assistance Alzheimer's Care Delivery management Senior Care Group home Customer service Behavioral disorders support Food mixers Proper food storage Hotel linen replacement PCA Deep frying First aid Dog handling Broiling Café Home Care Casual dining experience POS systems Home health Luxury car handling Housekeeping management Assisting with ADLs Unloading Special education Nursing home experience Guest services Leadership POS Residential cleaning Dementia Care Catering GPS Route planning Weekend in-home care Attention to detail Mobile devices Resident's rights Cooking Food preparation Patient service Safety regulations Medication Administration Guest relations Sanitizing surfaces Kitchen equipment sanitization Household surface disinfection Initiative Box truck Infection control Customer inquiry handling Commercial facility sanitation experience Client relationship development Cleaning and sanitation checklists Care plans Caregiving Maintaining patient confidentiality Cashiering Working with individuals with developmental disabilities Working with people with autism Cleaning Animal care Vital signs Office experience Cash drawer handling Dusting Customer relationship building Fine dining experience Mopping Delivery driver experience Van driving Safe work practices Computer literacy Patient advocacy Teamwork Problem-solving Working with children Knife skills Working with people with developmental disabilities Pizza experience Hospitality Flat-top griddles Bussing Outdoor work Organizational skills Working with students Delivery driving Cleaning cooking equipment Experience with individuals with mental health conditions Food processors Cash register operations Heavy lifting Processing cash transactions Medical terminology Interpersonal skills Phone etiquette Direct support Hoyer lift

Languages

English - Fluent

Certifications and Licenses

First Aid Certification

April 2023 to Present

AED Certification

April 2023 to Present

Certified Home Health Aide

AMAP

May 2024

Driver's License

March 2018 to March 2030

SCIP

May 2023 to May 2025

CPR Certification

April 2023 to April 2025

Driver's License

Additional Information

Authorized to work in the US for any employer

AMAP certified, driver certified through IGHL. SCIP certified, CPR certified

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