Customer-Focused Service & Fraud Specialist

ALISHA ALEXANDER

**** **** **, ********, ** *****

706-***-**** ******************@*****.***

Customer-focused professional with 10+ years experience in service and fraud analysis. Skills: Customer Support, Conflict Resolution, Data Entry, Microsoft Office Experience:

Store Manager – Increased revenue and improved customer experience Assistant Manager – Delivered high-level service

Fraud Analyst – Handled sensitive data and fraud detection