Versatile Administrative & Bookkeeping Specialist
Resume:
Rachel Pagliaro
Experienced Administrative Assistant, Office Manager,
Accounting Clerk, Lead Bookkeeper and Payroll Processor 6046 Parkway East
Harrisburg, Pa 17112
**********@***.***
EXPERIENCE
Padgett Cumberland, Camp Hill, PA 17011
Bookkeeper/Office Manager
January 2024– December 2025
Managing the bookkeeping and payroll for 10 companies, accounts receivable, accounts payable and general ledger, reconciliation, etc., data entry, heavy use of Excel spreadsheets, utilizing Microsoft Office, UltraTax, ADP, QuickBooks, QBO, Xero and Constant Contact, maintaining the owner’s calendar and scheduling appointments for my coworkers, answering and making calls to clients and prospective clients, greeting clients coming into the office, managing vendor accounts, managing social media accounts, preparing marketing materials for networking events and campaigns, filing business and individual tax returns, Completed H&R Block Tax Preparation Certification Course, and other operational and administrative duties around the office. J. T. Alan, Inc., Harrisburg, PA 17111
Bookkeeper, Administrative Assistant
February 2022 – September2023 and
March 2013 – August 2019 and
September 2008 – December 2010
Managing accounts receivable, accounts payable and general ledger, reconciliations, invoicing, some collections, data entry, working heavily with Excel spreadsheets, utilizing ADP, Oracle and QuickBooks, maintaining and updating multiple client databases, vendor account management, filing client and business documents, calling clients regarding overdue payments, performing credit checks, managing the owner’s calendar and travel arrangements, and many other administrative duties around the office.
PROFESSIONAL
SUMMARY AND CAREER
GOALS:
I am a very personable,
dedicated, knowledgeable
and experienced
professional in roles
ranging from Office
Manager to Administrative
Assistant to Bookkeeper. I
enjoy learning new things
and welcome any
challenges I may face. I am
an extremely reliable
employee and a great
problem solver. I handle
pressure well and I put all
of my energy into every
project I’m assigned. I am
very motivated to earn a
living and build a better life
for my daughter and
myself.
SKILLS
● 16 years Accounting,
Payroll and
Bookkeeping
experience
● Extremely personable,
with unparalleled
customer service
skills
● 18 years
Administrative Office
experience
● Skilled with data entry
and a variety of CRMs
● Experience with ADP,
Microsoft Office,
QuickBooks, QBO,
Harrisburg Consistory AASR, Harrisburg, PA 17110
Bookkeeper, Payroll Processor and Assistant to the Secretary March 2021 - December 2021
Answering phones, collecting organizing and paying all bills due, preparing all invoices to be sent out by the Consistory, running biweekly scheduled payroll for salary, hourly and event assistance workers and distributing their paychecks, preparing a broad assortment of income, expense, etc. type reports throughout each month, maintaining and managing a balance between each of the several separate entities within the Consistory as well as each of those entities’ groups, keeping a steady calculation of attendance for a multitude of many meetings per month as well as the running tally of attendee’s payments per meeting, attempt to resolve any issue called or walked in by either a member, a person group or entity scheduled to rent out part of the building or a vendor scheduled to work for the rental event, preparing 200-500+ addressed pieces of
“bulk mail” to ship as a specialty mailing, sorting through incoming mail to direct to the proper addressee and other office duties. PA Department of Treasury, Harrisburg, PA 17109
Fiscal Examiner
March 2017 - July 2017
Reviewing activities of the Treasury, ensuring that all transactions and operations agree. Comparing invoices against purchase orders to insure accuracy. Reviewing balance sheets, income and expense accounts, and loan documentation, conferring with relating financial institutions and securities in order to complete pending cases and exchange views or discuss issues. Utilizing SAP, PeopleSoft, Microsoft Excel, Word and Outlook. Data entry and answering calls related to or regarding Treasury payable accounts or recipients.
PSECU Financial Services,
CUSO Financial Services, Harrisburg, PA 17110
Administrative Sales Assistant
September 2011 - March 2013
Answering phones, creating member accounts, assisting Financial Advisors, maintaining calendars, schedules and travel arrangements, setting appointments, client follow-up, organizing meeting reports, materials and agendas, recording and maintaining client information in client record management database, tracking client investment activity, entering investment data into Excel spreadsheets, creating and administering spreadsheets, importing and linking data within multiple UltraTax, Constant
Contact, etc.
● Very quick learner
● Extensive knowledge
of Excel spreadsheets
● Focused, organized,
detail oriented
● Excellent written and
verbal skills
● Experience in
scheduling and
maintaining calendars
● H&R Block Tax
Preparation Course
Completed
spreadsheets, ordering supply closet items and fund literature, filing, scanning, faxing, and a variety of other administrative duties. Lehman Motors, Mechanicsburg, PA 17050
Receptionist
January 2011 - June 2013
Answering phones, transferring calls to proper departments, creating folders and documents for 3 car lots, data entry, work with Microsoft Office (Excel, Works, and Word), assisting the sales department, finance department and internet sales manager, filing documents, correcting or updating customer information in the computer database, creating business letters, scheduling travel arrangements, orchestrating the relocation of cars from each lot, updating car inventory database daily, and other basic office duties.
Everlast Countertops, Mechanicsburg, PA 17050
Office Manager
January 2010 – December 2010
Answering phones, transferring calls to correct respondents, scheduling appointments, coordinating and creating travel arrangements for the 2 owners, data entry, working with Microsoft Office (Excel, Works, PowerPoint, and Word) and QuickBooks, assisting clients in product choices, filing and ordering documents, creating business letters, creating/entering customer contact information into customer database, opening and closing the office daily, traveling to product retailers’ offices/warehouses, and other administrative duties. EDUCATION
Harrisburg Area Community College, Harrisburg, Pa— Associates Degree
September 2006 - May 2009
Central Dauphin High School, Harrisburg, Pa—
High School Diploma
August 2002 - June 2006
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