DEREK BANNARD
*****@*********.***
https://www.linkedin.com/in/derek-bannard/
PROFESSIONAL SUMMARY
Highly accomplished and results oriented Information Technology professional with over 15 years of experience in Windows system administration, virtualization, and cloud environments. Expertise in designing, implementing, and managing scalable, secure, and high-performance systems to support business objectives. Proven ability to optimize infrastructure, troubleshoot complex issues, and deliver technical solutions that enhance reliability and efficiency. H I G H L I G H T S A N D QUALIFICATIONS
Strong knowledge of Windows OS, Servers, Active Directory, Group Policy Administration (GPO), Exchange, Virtualization, Monitoring, Azure, MFA.
Strong knowledge of Cloud, DevOps, IT and Enterprise Metrics.
Optimization of Enterprise IT infrastructures.
Develop IT strategies and execute for success.
Develop relationships with executives, stakeholders and team members.
Environment experience in Manufacturing, Financial, Oil and Gas, Medical, Education and Government. WORK E X P E R I E N C E
Engineered Air March 2020 - January 2025
Senior Infrastructure Administrator, Information Systems
Implemented and managed multiple VMware/Hyper-V virtualization environments.
Managed multiple 365 tenants.
Planned and deployed server, file, print, backup, database and end user compute environments.
Citrix XenApp/XenDesktop administration.
Active Directory and Group Policy (GPO) design and administration.
Windows OS deployment and administration.
PowerShell scripting.
Mentor new IT hires, interns and existing support.
Managing external vendors relationships, IT equipment purchasing and support negotiations. Ricoh Canada Inc (Ricoh ITS) January 2018 - March 2020 Infrastructure Consultant
Worked closely with all Ricoh ITS divisions to ensure streamlined workflow.
Escalation point for internal and on-site techs, acting as a senior escalation resource.
Subject matter expert for Windows OS (Desktop and Server), VMware, Citrix, Microsoft software, Various backup technologies, Exchange, SharePoint, Various antivirus software and data storage technologies.
Knowledgeable in networking using Cisco, HPE, Dell, Netgear.
Significant people skills with an emphasis on interpersonal and interdepartmental inclusion and cooperation. 2 Derek Bannard
Inter Pipeline Ltd. (Contract) September 2017 - January 2018 Systems Administrator, Information Technology
VMware ESXi server administration.
Citrix XenApp 7 administration.
Active Directory and Group Policy (GPO) administration.
Windows Server deployment and administration.
Exchange administration.
Symantec/Veritas NetBackup administration.
Symantec Enterprise Vault administration.
Connect First Credit Union Ltd. 2011 - June 2017
Technical Analyst, Information Technology
Windows Client/Server OS architecture/setup/deployment/administration.
VMware ESXi
Citrix XenServer
Exchange setup/administration.
SQL Server setup/administration.
Mobile Device Management setup/administration. (Exchange/BES/MobileIron/AirWatch/XenMobile)
Cisco VOIP/Unified Communications Manager Express/UCCX/WFM/Finesse administration.
Cisco Networking administration.
Purchaser (IT hardware/software/licensing)
Data Center (hardware and application performance) monitoring/maintenance.
Help Desk escalation support/guidance/training.
E D U C A T I O N & P R O F E S S I O N A L D E V E L O P M E N T
Computer Networking Sciences and Advanced Network Supervisor, Westervelt College
Microsoft Certified Professional (MCP)
Microsoft Certified Desktop Support Technician (MCDST)
CompTIA A+ Certified IT Technician