Nekesha Dorsey
*****************@*****.***
Starkville, MS 39759
QUALIFICATIONS PROFILE
Highly motivated young professional with solid communication skills and ability to leverage experience and machinery skills to excel in plant or manufacturing roles with a focus on Quality Control.
Detail-oriented with warehouse and e-commerce experience ensuring orders are all correct.
Strong interpersonal and communication skills. Experience working with diverse people including retail customers, students and EMT patients.
Administrative experience filling papers and record keeping.
Technical & Machine experience including word, excel, PowerPoint and a Forklift certification.
PROFESSIONAL EXPERIENCE
Clicklist eCommerce Member, Krogers, Starkville, MS
February 2019 - Present
Receive, pick, pack, and prepare merchandise for online store orders. Quickly search for items, scan and bag products to fulfill orders in a timely fashion.
History of 100% accurate orders by paying close attention to specific customer instructions.
Lead Warehouse Worker, Aramark Concessions, Starkville, MS
August 2018 – February 2019
Received products, checked for quality and damage to items, and put them in appropriate storage. Operated equipment such as forklifts, pallet jacks, etc. Performed physical inventory as needed. Processed requests for supplies, prepared merchandise for shipping and delivery.
Promoted to Lead based on outstanding performance.
Assisted the public with strong customer service skills.
Cashier & Stocker, Save-A-Lot, Food Stores, Cleveland, MS
May 2016 - July 2018
Operated cash register and performed checkout procedures. Stocked and maintained grocery, frozen, dairy, meat, and all perishable products. Assisted with unloading delivery trucks. Stocked product on platforms, shelving, peg hooks and in baskets or refrigerated cases as needed. Maintained excellent store conditions. Properly rotated dated food products.
Accurately counted cash and handled debit cards, credit cards and coupons.
Provided excellent customer service in a friendly and courteous manner.
VOLUNTEER & OTHER EXPERIENCE
Emergency Medical Technician, Mississippi Delta Community College, Morehead, MS
November 2015 - Dec 2015
Provided emergency support to local students as needed. Ambulance runs, CPR and hospital experience.
Participated as a Trade Course and passed the course.
Community Sports Mentor, Shaw, MS
September 2011 - May 2014
Assisted with community cleanup projects and other volunteer activities. Assisted coaches in different sports.
Built relationships with troubled youth and teens within the community to have a positive impact.
Office Monitor, Shaw High School, Shaw, MS
September 2011 - May 2014
Filed paperwork, answered phones and maintained office records. Delivered mail and paperwork to the teachers in the building on behalf of the Secretary and Principal.
Worked an average of 16 hours per week while attending classes full-time to enhance communication skills and gain experience.
EDUCATION & CREDENTIALS
Forklift Operator Training Certification, April 2019
Olympic Career Training Institute – Memphis, TN
Bachelor's Degree, Health Physical Education & Recreation, May 2018
Mississippi Valley State University – Itta Bena, MS
Associates Degree, General Education, May 2016
Mississippi Delta Community College – Morehead, MS
High School Diploma, May 2014
Shaw High School – Shaw, MS