Retail & Guest Experience Specialist
Resume:
Ashley Peguero
Dorchester, MA *****
*****************@*****.***
Work Experience
Full Time Educator
lululemon-Braintree, MA
November 2024 to Present
The face of the brand and the first connection guests make when they walk into the store. Your main role is to educate guests on products, culture, and community while delivering an exceptional guest experience. You help guests find the right products for their needs and inspire them to live an active, mindful lifestyle.
Server
Ruth's Chris Steak House-Boston, MA
January 2025 to February 2026
Provided high-quality customer service in a fine dining environment. Took food and drink orders accurately and delivered them promptly. Processed payments using a POS system. Maintained a clean and organized work area.
Sales Associate
Famous Footwear-Boston, MA
January 2023 to December 2024
Build customer relationships, Drive revenue growth, Identify new business opportunities, Handle customer complaints, and Resolve issues professionally and in a timely manner Host
Legal Sea Foods-Boston, MA
February 2023 to July 2024
Create a warm and welcoming environment for patrons from the moment they enter the establishment Sales Associate
Aritzia-Boston, MA
August 2023 to December 2023
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Education
Business Administration: Finance (Bachelor's degree) University of Massachusetts-Boston-Boston, MA
September 2025 to Present
High school diploma
Neighborhood House Charter School-Boston, MA
September 2021 to June 2025
Upper secondary education
Associate's degree
Skills
• Classroom Management
• Supervising experience
• Hospitality
• English
• Inventory control
• Customer service
• Gym
• Direct sales
• Serving
• Computer skills
• Fashion retail
• Computer literacy
• Client services
• Time management
• Bilingual
• Product demos
• Retail sales
• Customer relationship management
• Merchandising
• IT
• Upselling
• Data entry
• POS
• Marketing
• Host/Hostess
• Quick service & fast food restaurant
• Math
• Microsoft Word
• Conflict management
• Fashion styling
• Communication skills
• Sales management
• Phone etiquette
• Pricing
• Guest relations
• Typing
• Guest services
• Shipping & receiving
• Swimming
• Negotiation
• Special Education
• Cash register
• Experience with Children
• Restaurant experience
• Organizational Skills
• Retail math
• Early Childhood Education
• Beauty & cosmetics sales
• Inventory management
• HVAC
• Sales support
• Leadership
• Nannying
• Customer support
• Animal restraint
• Stocking
• Assembly
• Tutoring
• Front Desk
• Heavy lifting
Languages
• Bilingual
• Multilingual
• English
• Spanish
Certifications and Licenses
Driver's License
AED Certification
CPR Certification
First Aid Certification
Contact this candidate