CARLOS HIDALGO
SAP Senior Technical Consultant & Solution Architect
ABAP Cloud · CX / CRM · BTP Integration · Clean Core ******.*******@*****.*** · +56 9 4670 4704 · Santiago, Chile · linkedin.com/in/carlos-hidalgo Open to remote (global), relocation to Europe or US · Freelance or permanent PROFESSIONAL PROFILE
Senior SAP consultant with over 16 years of experience delivering enterprise-scale solutions across ABAP Cloud, SAP CX / CRM, BTP extensions, and hybrid integration landscapes. Experienced in translating complex business requirements into scalable technical solutions, with a track record spanning 15+ enterprise programs across Europe, the Americas, and Chile — including 6+ full project lifecycle engagements from blueprint through go-live — for clients including SAP Germany, LeasePlan Netherlands, ECOLAB, Firestone, TUI, DHL, Tetra Pack, INTEL, and Intuitive Surgical. Strong technical depth in OData / REST API design, CDS Views, CDS-based Fiori service exposure, SAP BRIM / Convergent Invoicing, and Clean Core-aligned ABAP development. Hands-on experience in S/4HANA Private Cloud
(PCE) environments, with solid understanding of SAP Integration Suite (CPI) landscape design and its role in hybrid and cloud-first integration architectures. Experienced in writing technical blueprints, presenting solutions to stakeholders, running requirements workshops, and mentoring development teams. Progressing toward SAP Solution Architect roles with a focus on BTP-based extension and integration architecture. C ORE C OMPETENCIES
ABAP Cloud & Clean Core OData / REST / SOAP APIs SAP BTP Architecture SAP CX / CRM (Sales, Service,
Mktg)
SAP BRIM / Convergent Invoicing CDS Views & Fiori Integration S/4HANA PCE & Hybrid
Landscapes
SAP Integration Suite (CPI)
Architecture
SAP Fiori & SAPUI5
C ERTIFICATION
SAP Certified Associate — Back-End Developer — ABAP Cloud (Clean Core) · SAP Certification Development Consultant — ABAP Workbench
PROFESSIONAL EXPERIENCE
SAP ABAP Integration Consultant
Abastible (Freelance)
Jan 2026 – Mar 2026
Santiago, Chile
S/4HANA Private Cloud · MM & TM OData Services · Energy / Gas Distribution
Designed and built three OData services within an S/4HANA Private Cloud environment to support logistics and transportation operations for a major gas distribution company.
Developed an MM OData service to manage the unloading process of empty gas cylinder returns from trucks, enabling real-time stock movement registration.
Built a TM OData service to create and manage freight orders, streamlining the transportation planning process within SAP Transportation Management.
Delivered a third OData service to process freight charge adjustments, enabling operational corrections to transportation costs directly from field devices.
Designed and deployed SAP Integration Suite (CPI) iFlows to expose the OData services to a 3rd party logistics platform, enabling external systems to trigger SAP MM and TM processes without direct system access.
Implemented JSON message mapping and transformation logic within the iFlow layer to parse incoming payloads from the logistics platform and route them to the corresponding OData endpoints.
Applied exception handling patterns within CPI to manage integration errors and ensure operational continuity across the logistics and transportation workflows.
SAP CX Consultant
ECOLAB
Dec 2024 – Jan 2026
Santiago, Chile
S/4HANA Global EBS Template Rollout · Industrial Hygiene, Water Treatment & Energy Efficiency
Implemented SAP EBS global template for Chile within the SAP CX landscape, aligning local business requirements with corporate S/4HANA-standard configurations following Clean Core principles.
Designed and developed advanced billing block logic for service contracts, resolving recurring incorrect automatic invoice blocks that impacted revenue recognition.
Delivered ABAP enhancements covering mail form development, multilanguage translations, and sales/service order validations within the SAP CRM and ECC stack.
Supported end-to-end functional testing and maintained technical and functional documentation, ensuring knowledge transfer and long-term solution sustainability.
SAP ABAP Technical Lead
VASS AG — LeasePlan Netherlands
Jan 2022 – Aug 2024
Amsterdam, Netherlands
S/4HANA Private Cloud (PCE) · BRIM / Convergent Invoicing · 20+ person enterprise program
Delivered core technical components of a large-scale SAP BRIM (Convergent Invoicing) implementation consolidating thousands of monthly invoices from Netherlands and UK into a single rules-based billing engine.
Designed and built a complete OData service enabling PEGA middleware to create provider contracts and capture incoming invoices from Salesforce into SAP BRIM — the primary integration entry point for the new billing landscape.
Built CDS-based OData services with Fiori UI annotations — covering list, filter, and detail views — exposing custom business data to Fiori applications within the S/4HANA PCE environment using Clean Core-aligned ABAP patterns.
Implemented BRIM event handling and dynamic grouping logic to categorize and route billing items to SAP FI according to customer-specific business rules.
Exposed CDS Views to Fiori applications using Eclipse-based ABAP development, enabling real-time finance reporting within the S/4HANA Private Cloud landscape. SAP ABAP Developer & Technical Consultant
SAP SE (via VASS AG)
Oct 2018 – Dec 2021
Walldorf, Germany
SAP Availability Center — Hybrid platform serving all EMEA SAP customers
Designed and built improvements to the SAP Availability Center, a hybrid platform used by EMEA SAP customers to monitor SAP tenant server availability and manage support operations.
Re-engineered the S-User role assignment workflow within the Contact Center, reducing processing times by 80%
— the highest-impact delivery of the engagement.
Developed ABAP REST APIs and OData services integrating SAPUI5 front-end applications with backend systems, significantly improving page load performance.
Applied Test-Driven Development (TDD) practices throughout delivery, producing modular, maintainable code aligned with SAP's internal quality standards.
AP CX / CRM Senior Consultant
VASS AG — Multiple International Programs
Jan 2015 – Sep 2018
Europe / USA
SAP CRM programs across Sales, Service & Marketing for global enterprise clients
Senior technical consultant and technical lead across SAP CX programs for global enterprise clients including Intel, Tetra Pak, DHL, TUI, Firestone, and Intuitive Surgical across Europe and the US.
Designed and implemented C4C–ERP integrations using SAP PI middleware (SALFA Chile); led CRM Service implementations replacing 30-year-old legacy systems (Firestone, US).
Built proof-of-concept C4C–Avaya telephony integration for TUI, covering SDK custom logic, CTI Adapter configuration, and live activity pane implementation.
Wrote functional and technical blueprints, ran requirements workshops with client stakeholders, and mentored junior developers across multiple delivery teams.
SAP CRM / ABAP Consultant Aug 2013 – May 2014
Adepcon Santiago, Chile
Led the technical stream for an SAP CRM 7.0 Marketing implementation (Derco automotive), covering blueprint analysis, BBP documentation, and core custom ABAP development. SAP CRM / ABAP Consultant
ECENTA
Aug 2007 – Aug 2013
Walldorf, Germany
SAP Germany CRM Service projects — standard programming, custom frameworks, functional consulting
Delivered standard and custom developments for SAP Germany CRM Service, including a Notification Framework built from scratch using Web UI components, BOL, and API layers.
Led technical blueprinting for SAP CRM Leasing implementation at Banco Popular Dominicano.
Enhanced partner determination, copy control, attachment handling, and automatic dispatch logic across multiple SAP CRM projects.
EDUCATION
B.Sc. in Computer Science — University of Carabobo, Faculty of Science & Technology (FACYT) L A N GUAGES & A VAILABILITY
Spanish: Native
English: Professional working proficiency
Availability: Open to remote (global), relocation to Europe or US, freelance or permanent.