Elizabeth George - Customer Service & Hospitality Professional
Resume:
Elizabeth
George
o-—_ 737-***-****
**************@******.***
TX.
SKILLS
Communication
Problem Solving,
Hard-Working
Honesty
Open Minded
Understanding
x * * * * *
Reliable
EDUCATION
Associate Of Arts
F . 7
Austin Community College oo
POokE
High School
Round Rock Early College High School
WORK EXPERIENCE
Work Experience So Far 2024-
: . eal 9
Sonic Drive-In Carhop
Customer Service Excellence: Delivered a "SuperSONIC"
guest experience by providing friendly, fast, and accurate
service to customers in a high-volume drive-in setting.
Order Management & Accuracy: Managed multiple orders
simultaneously, ensuring all food and beverages met Sonic
quality and appearance standards before delivery.
Financial Responsibility: Processed cash and credit
transactions efficiently, maintaining an accurate till and
providing quick change during peak hours.
Multitasking & Mobility: Safely navigated the drive-in lot
while balancing trays up to 25 lbs to ensure timely delivery
of orders.
Operational Maintenance: Upheld strict health and
sanitation standards by cleaning workstations, disposing of
trash, and sanitizing food preparation areas.
Barista at Kalahari Resorts
Technical Beverage Craft: Expertly prepared a wide range
of specialty espresso-based drinks, teas, and
frappuccinos, adhering to precise recipes and
presentation standards.
Resort-Level Hospitality: Provided "beyond expectations"
service in a high-traffic resort environment, acting as a
brand ambassador by answering guest questions about
resort activities and services.
Sales Growth: Leveraged deep product knowledge to
recommend pairings and upsell bakery items, contributing
to daily revenue goals and enhanced guest experiences.
Team Collaboration: Partnered with resort leadership to
maintain smooth operations during high-occupancy
periods, assisting in training new associates on equipment
and resort layouts.
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