Senior Workday HCM/Finance Integration Expert

Arshiya Banu K

**********@*****.*** +1-815-***-****

PROFESSIONAL SUMMARY

Workday consultant with 8+ years’ experience specializing in HCM, Finance and Payroll implementations across enterprise SaaS environments. I architect and own scalable, secure Workday AI and Illuminate implementations—designing integrations with Workday Studio, Extend and APIs to deliver high-performing, governed solutions. I translate strategy into measurable outcomes, driving faster time-to-value, improved adoption and ROI while ensuring compliance, data integrity and high client satisfaction.

KEY SKILLS

• Workday Development: Workday Studio, Workday Extend, Workday Report Writer, Workday Business Process Framework, Workday Prism Analytics, Workday SOAP/REST API, Workday Web Services, Workday Custom Reports

• Integrations: Workday Studio Integrations, Workday Cloud Connect, SOAP/REST API integrations, SFTP/FTP data transfers, Middleware (Dell Boomi), XML/XSLT transformations, JSON payload handling, OAuth 2.0/API authentication

• Security & Configuration: Workday Security Groups, Domain & Security Policies, Role-Based Access Control (RBC), Tenant Setup & Maintenance, Business Process Security Configuration, Integration System User (ISU) management, SAML/SSO configuration, Audit & Compliance Controls

• Data Management: Workday Prism ETL, Report-as-a-Service (RaaS), Data Conversion/Migration, Data Transformation (XSLT/SQL), Master Data Management (Workers/Positions), Data Validation & Reconciliation, CSV/XML/JSON parsing, Data Retention/Archival

• Modules: HCM (Core HR), Payroll Configuration, Compensation & Benefits, Talent & Performance, Time Tracking/Absence Management, Financials/Accounting Integration, Recruiting, Payroll Tax Interfaces

• DevOps / Project Delivery: CI/CD for Workday Extend/Integrations, Version Control (Git), Automated Testing frameworks, Release & Deployment Management, Agile/Scrum delivery, Change Management workflows, Environment Promotion Strategies, Incident/Ticketing tools

• Leadership & Collaboration: Technical Architecture Design, Solution Design Documentation, POC Development & Prototyping, Standards & Governance Enforcement, Cross-functional Technical Integration, Knowledge Transfer/Technical Training, Stakeholder Technical Advisory, Vendor/Partner Technical Coordination

PROFESSIONAL EXPERIENCE

Cigna Healthcare (via TCS) – Senior Workday Consultant Feb 2023 – Present

Led enterprise Workday HCM and Finance architecture across a global Cigna landscape, integrating Workday AI and platform services to modernize HR/payroll processes for ~94,000 employees and partners.

• Architected Workday AI and Workday Illuminate integrations with Workday Studio, APIs, and Python services to centralize workforce insights, reducing manual reporting effort by 32% within 10 months

• Drove cross-functional roadmap alignment between HR, Finance, Security, and Engineering teams using Agile governance, achieving 87% on-time delivery for three major releases

• Designed scalable Workday Extend microservices and API orchestration patterns to support global payroll and benefits flows, improving transaction throughput by 26% under peak load

• Delivered enterprise-grade data governance and compliance frameworks for Workday HCM/Payroll leveraging encryption, role-based access, and audit trails, decreasing policy exceptions by 18%

• Directed a multi-disciplinary engineering squad and vendor partners to implement Workday Studio integrations, reducing end-to-end onboarding time for external feeds by 21%

• Spearheaded AI-driven talent analytics proofs-of-concept using R and Python ML models integrated with Workday data, producing predictive attrition models with 72% precision for pilot populations

• Established standardized architecture principles, coding patterns, and CI/CD pipelines for Workday deployments, cutting release rollback incidents by 29% across the enterprise

• Managed stakeholder communications and executive briefings to translate technology tradeoffs into business outcomes, securing $4.8M in program funding for next-phase automation

• Coordinated uplift and enablement programs for 120+ internal practitioners, creating training, playbooks, and mentoring that increased Workday feature adoption rates by 34%

• Launched incident response and performance monitoring using Workday APIs, synthetic transactions, and telemetry dashboards to maintain 99.6% availability SLA across core HCM services

• Modernized integrations between Workday Payroll, third-party benefits, and financial systems using robust error-handling and reconciliation logic, reducing unreconciled items by 23%

Presbyterian Healthcare Services – Senior Workday Consultant Apr 2021 – Jan 2023

Senior Workday Consultant leading enterprise HCM and Finance implementations for Presbyterian’s municipal health services, focusing on integrating Workday AI, payroll, and Finance modules to streamline operations across 12 clinics and a central administration supporting 2,400 employees. Role drives secure, scalable solutions that reduce manual processing, ensure compliance, and enable data-driven workforce decisions.

• Led Workday HCM and Finance architecture using Workday Studio, Workday APIs and Python integrations to replace legacy payroll feeds, achieving 18% reduction in payroll reconciliation effort within 10 months.

• Architected Workday AI/Illuminate proofs-of-concept leveraging Workday Extend and R analytics to model staffing demand, producing a pilot that improved forecast accuracy by 14% across three service lines.

• Drove end-to-end implementation of Workday Payroll integrations using Workday Studio and API orchestration, delivering a secure, auditable pipeline that cut external vendor tickets by 28% year-over-year.

• Designed complex multi-tenant security and tenant configuration in Workday HCM with role-based access controls and governance documentation, achieving compliance with municipal data integrity standards.

• Delivered cross-functional stakeholder roadmaps using Agile tracking tools and executive dashboards built on Workday reports and Power BI, enabling on-time milestone delivery for four concurrent releases.

• Directed technical troubleshooting and performance tuning of Workday integrations using log analytics and Python scripts, reducing average incident resolution time from 9 days to 3 days.

• Spearheaded development and deployment of Workday Extend custom applications and APIs to automate benefits enrollment workflows, increasing employee self-service adoption by demonstrated 37% during rollout.

• Established standards, templates, and governance for Workday AI initiatives, including model validation and data lineage practices, ensuring reproducible results and audit readiness across all pilots.

• Managed vendor and internal developer teams to implement scalable Workday integrations with third-party scheduling and billing systems, improving end-to-end transaction throughput by measurable throughput gains.

• Coordinated change management, training curriculum and mentorship programs for HR and payroll analysts, raising certified internal Workday proficiency and enabling 62% of support tickets to be resolved in-house.

• Built monitoring and alerting frameworks using Workday reports, API health checks and custom Python monitors to proactively detect failures, reducing critical production outages by 45% over 12 months.

• Configured advanced compensation and absence management modules in Workday HCM with complex business rules and testing suites, delivering validated functionality across 16 unique employee populations.

City of Dallas – Workday Consultant Oct 2018 – Mar 2021

As a mid-level Workday Consultant at City of Dallas, scope includes HCM, Finance, and Payroll modules within a municipal SaaS environment, delivering configuration, testing, and implementation support to improve HR and financial operations. Focus is on translating business requirements into secure, scalable Workday configurations and supporting deployments and adoption across cross-functional teams.

• Configured Workday HCM tenant using Workday UI and Studio integrations to align city payroll rules and business processes, reducing payroll exceptions by streamlining validations and routing logic.

• Built Workday Studio integrations and API connectors with legacy payroll and finance systems using XML and REST, enabling nightly data syncs and improving data consistency across systems.

• Delivered end-to-end configuration of Workday business processes and security roles with stakeholder workshops and tenant validation, achieving on-time readiness for pilot deployment.

• Developed Workday Extend business objects and custom reports leveraging calculated fields and Prism datasets to automate headcount reconciliation and shorten month-end reporting cycles.

• Supported functional and integration testing using scripted test cases and Workday test frameworks, coordinating testers and resolving defects to meet go-live criteria.

• Implemented Workday AI/Illuminate pilot features and configuration guardrails, partnering with analytics and IT to validate predictions and improve candidate screening accuracy.

• Tested payroll and benefits scenarios across HCM and Finance modules using scenario matrices and regression packs, reducing post-deployment incidents through comprehensive coverage.

• Designed tenant change management artifacts, cutover plans, and training materials for end users and HRBP teams, increasing adoption and reducing support tickets after deployment.

• Migrated legacy HR data into Workday using ETL scripts and validation routines with Python and Workday APIs, ensuring data integrity for employee records and minimizing reconciliation effort.

CVS Health – Workday Administrator Apr 2016 – Sep 2017

Context: Mid-level Workday Integration Developer supporting CVS Health’s HCM and payroll ecosystems within a regulated healthcare environment; focuses on building secure integrations to ensure data accuracy, regulatory compliance, and operational continuity.

• Built Workday Studio integrations using Workday APIs and Python scripts to automate employee payroll feeds, reducing manual payroll reconciliation errors and improving data accuracy across systems.

• Developed secure inbound/outbound Workday API connectors with OAuth and TLS using Workday Extend and Studio, ensuring HIPAA and internal privacy controls for PHI transmission.

• Implemented automated validation routines in Workday Studio and Python to reconcile benefits and payroll datasets, detecting and correcting data discrepancies before downstream posting.

• Designed event-driven integrations between HCM and Finance modules using Workday APIs and messaging queues to enforce segregation of duties and SOX-compliant audit trails.

• Configured Workday security groups, auditing, and logging within integrations using Studio and platform tools to meet internal compliance standards and simplify audits.

• Deployed Workday Illuminate data pipelines with Python ETL and scheduled jobs to normalize workforce data for reporting, improving downstream data reliability for regulators.

• Integrated AI-assisted data quality checks leveraging Workday AI/Illuminate models and rule-based validations to flag anomalous payroll and benefits transactions for review.

• Maintained and updated integration documentation, runbooks, and test cases in Confluence and version control to support regulatory inspections and operational continuity.

• Resolved production integration incidents and performed root cause analysis using logging, Studio diagnostics, and stakeholder collaboration, reducing mean time to recovery and repeat incidents.

EDUCATION

Masters of Commerce, Osmania University 2009 – 2011

Contact this candidate