Acquisition Program IT & Compliance Leader

OBJECTIVE

To procure a role comparable with my experience, education, training, certifications, capabilities, knowledge skills and abilities.

CLEARANCE

TS/SCI, in progress, in adjudication

IT CERTIFICATIONS (Active and Verifiable)

PMP, ITIL v4, CSM, CSPO, SA, GenAI, Jira Fundamentals, SAFe Program Consultant (SPC), SAFe for Government Practitioner (SGP); Certified Agile Leader 1 (CAL 1), Kanban Management Professional (KMP), Kanban System Design (KSD), Kanban System Improvement (KSI); Certified Lean Foundations (LF), Certified Lean Six Sigma White Belt (LSS WB)

PROFESSIONAL EXPERIENCE

Smartronix (SMX) Navy Program Execution SME Lead March ‘25 to April ‘26

Lead Business Process Discovery (BPD) and Business Process Re-Engineering (BPR) initiatives to ensure compliance assurance for organizational development and change management, implementing internal controls and continuous process improvement across financial resource management policies, procedures, and regulatory frameworks, including functional, infrastructure, operational, and security domains

Conduct current-state assessments and process discovery of finance and budgetary management policies, workflows, and systems to identify gaps, risks, inefficiencies, and control weaknesses; perform audits and recommend re-engineered future state solutions aligned with federal compliance and organizational objectives

Design, document, and implement Standard Operating Procedures (SOPs) and governance artifacts to institutionalize re-engineered processes, enabling operational verification, functional validation, and systems assurance to improve efficiency, accountability, and financial management performance

Manage cross-functional programs and projects supporting operations, financial management, automation, security, and systems modernization using structured lifecycle methodologies, including discovery, analysis, requirements engineering, planning, execution, testing, stakeholder acceptance, and delivery management

Validate and verify data migration, transformation, and data management integrity across financial systems to ensure accuracy, traceability, and regulatory compliance during system or process transitions

Develop executive level data visualization and decision support dashboards using Power BI to provide performance monitoring, financial insights, process metrics, and operational transparency for leadership decision making

Perform Independent Verification & Validation (IV&V) of monthly financial reconciliation and reporting activities with the U.S. Treasury, ensuring data accuracy, compliance with federal standards, and process reliability

Serves as an Adaptability and Agility SME, enabling organizations to transition from legacy processes to optimized, automated, and data-driven operational models while supporting evolving client requirements and mission priorities

Tools: MS 365 Suite, OneDrive, Momentum, SharePoint, MS Azure AI, Power Automate, Power BI, Adobe Pro, government agency TIER and CARS financial systems

MASFI (Remote) – e-Comm Platform, April ‘24 to March ‘25

Project/ Product Management

Establish organizational development and change management

Formulate a Program Management Office

Design the development life cycle inclusive of processes, templates and standard operating procedures

Data analysis, decision making and visualization/dashboarding

Define the project's scope, build the timeline to map tasks, dependencies, and milestones from kickoff to deployment

Manage people resources, fiduciary resources and skills in balance to accomplish project goals

Risk management, to include identifying potential bottlenecks, technical debt, or external delays prior to materializing; develop contingency plans to mitigate these risks

Communications and stakeholder management to ensure stakeholder expectations via status updates, facilitating stand-ups, and ensuring all applicable parties are aware of the project's health

Quality assurance and control, ensuring acceptance criterion is met and in alignment with the original quality standards of the project

Manage scope by overseeing any new requests go through a formal change-control process to protect project timeliness and budget

Provide governance by ensuring the project aligns with organizational strategy and legal compliance(s)

Project documentation and close-out by maintaining a paper trail of decisions, actions, approvals, and lessons learned

Oversee e-Comm platform development, including ensuring cybersecurity (IAM, Data and Communications, Payment Security Compliance et al)

Define strategy and vision Definition, including researching market trends and competitive landscapes to mad the long-term vision and strategic roadmap with high-level business goals

Perform discovery and be customer product advocate, including understanding customer pain points, acting as the "voice of the customer" within the organization in support of product needs, ensuring features developed solve customer problems and provides measurable value

Conduct backlog prioritization, to include rank tasks to ensure team is always working on the highest-impact items first

Cross-functional leadership, to include coordinating between teams to keep stakeholders aligned

Product requirement documentation for translating ideas into actionable technical specifications such as use cases, user stories for functional requirements prior to development

Data analysis and goal tracking of product development with the definition of key performance indicators (KPIs), success metrics (of retention, churn, or conversion rates) for each launch, and analyze the results for decision making

Product launch and lifecycle management, including managing the Go-To-Market (GTM) strategy, gathering post-launch feedback, and managing the product lifecycle from the initial version(s) to eventual retirement

Oversee MVP agile product development through go to market stages

Liaison with the manufacturing business partner to maturate the manufacturing processes and systems to include the inventory strategies (pull and JIT) and inventory management for the raw materials, WIP, finished goods and packing materials of the operation, per best practices; the maturation spans receiving and entry of information, storage, order and fulfillment, inventory update, and reordering and replenish; best practices considerations cover quality control, connected systems, and monitoring and optimization

Document process in SOP(s) for cross train as necessary

Audit and assess team efforts and processes ensuring adherence

Facilitate process gating

Facilitate product reviews to ensure compliance with requirements

IV&V Assessment/Compliance and Process Improvement Management

Assess organizational and business process redesign and improvement needs, outline BPR and improvement objectives and scope; gather information on processes from varied vantage points; map and analyze the As Is state, identify areas of/for improvement; draft an outline of the To Be state; communicate, validate and simulate the To Be state; create implementation plans; implement the redesign; monitor and assess the implementation; institute process improvements

Test product releases to ensure quality and user experience expectations

Assess and audit teams for adherence

Tools: MS 365 Suite, MS (ERP), MS (Cloud), Insightly (CRM), LedgerSMB (GL, AP, AR, Inventory Management, Order Processing, Project Accounting), ChatGPT (OpenAI)

GovCIO (Remote) GAO Deputy Project Manager/Business Analyst May ‘20 to March ‘24

Support the product ownership, project management, product delivery, and release management for data migration of the M365 On-Premises to Azure Cloud infrastructure and security migration projects (for SaaS: Exchange, Teams, Stream, OneDrive, Planner, Intune (AT&T iPhones), SharePoint, Power BI, Power Platform) for laptops, desktops, mobile, and surface devices end points, to include data privacy and data security, IT, security and cloud governance, VDI Image, and ServiceNow COTS SaaS under varied agile methodologies, including SAFe agile framework, Scrum and Kanban

Support execution of M365 Cloud Migration initiatives

Support the cybersecurity product ownership, project management, and product delivery of the Identity Access Management (IAM) to MS Entra ID/Azure AD Initiative, including management of Conditional Access (CA), and Privileged Identity Management (PIM)

Liaison for Service Desk of ServiceNow ITMS and ITOM modules to map overall process flow, document problem resolution process flow, change management process and release management flows across the cross functional teams involved; track tickets from assignment through resolve

Provide project data analysis, decision making and visualization/dashboarding

Develop and of review Context, Data Flow, and Functional Decomposition Diagrams with Visio

Coordinate, facilitate and participate as needed in 508 Compliance, Accessibility and User Acceptance Testing

Support organization development and change management, especially maturing the organization’s hybrid SAFe model from team to release train level

Support as necessary with documentation preparation/formatting and review of Implementation Plans, Configuration Documentation, Security Hardening Guidelines, Security Compliance Matrixes (FedRAMP, NIST, SOX) assessing compliance, risks and remediations, Standard Operating Procedures (SOPs), User Guides et al

Support team and client with SOPs, workflow, and process flow documentation

Execute IV&V assessments and reporting of SAFe practices, including supporting engineering teams’ efforts to streamline IT implementation activities, with tools such as Docker, Git, GitHub, Jenkins, Jira, Kubernetes et al

Tools: MS 365 Suite (Exchange, Teams, Stream, OneDrive, Planner, Intune (AT&T iPhones), SharePoint, Power BI, Power Platform), SharePoint, OneDrive, MS Purview, GitHub Copilot, ServiceNow (SaaS), Jira, Confluence

ABOTTS Consulting (Remote) State of CT Project Manager January ‘23 to February ‘24

Coordinate, collaborate with state management, technical leadership and, architects in overseeing product ownership, project management, and product delivery SaaS project initiatives for State departmental agencies (OPM, HHS, DPH, DSS, and OEC) on website transformations, website modernization, forms digitization, and one stop enterprise projects with AI thru delivery and hyper care, and for the Grants Enterprise Level Solution (Salesforce) and Oracle Financials Cloud API initiative with AI forecasting all State departmental agencies from proposal review, vendor selection, contract negotiation(s), and statement(s) of work acceptance thru hyper care

Perform product and delivery management: manage product discovery, develop product roadmap, and project strategy, map product scope and objectives, manage product backlog and requirements, including API integration(s), and analyze project needs for the best customer experience (CX) and user experience (UX) under Agile, Waterfall and Hybrid development frameworks

Project data analysis for management and stakeholder decision making, and dashboarding

Perform team collaboration engagement: manage internal and external stakeholders including team interactions with the business, architectures, market research, content, UX/UI designers, analysts, development, quality, DevOps, users, and Committees

Resource planning and management, cost estimation, and capacity planning with MS Project and conversion to Monday.com

Lead cross-functional teams in determining and drafting process flow diagrams with the technical, security, architecture and solution design approaches with best practices as a general principle to complete projects

Support team and cross functional stakeholder members with SOPs, workflow, and process flow documentation (such as context, data flows, and functional diagrams)

Negotiate with internal stakeholders and external service providers and vendors to ensure project continuity

Facilitate effective communications across varied teams, the organization(s), and vendors

Report initiative updates, statuses, and metrics

Facilitate and support Agile (Kanban or Scrum) Ceremonies, using Atlassian Confluence and JIRA, SharePoint, MS Teams, Zoom

Coordinate, facilitate and participate as needed in 508 Compliance, Accessibility and User Acceptance Testing

Vendor oversight of contract details and terms; support cybersecurity and IT governance policies; support security incident management, investigate improprieties; assess IT practices across agencies for best practices; ensure project level compliance

Foster strong relationships with customers and vendors, aligning projects with core business functions

Tools: MS 365 Suite, SharePoint, OneDrive, MS Purview, MS Azure AI, Salesforce (CRM), Lucidchart, Jira, Jira Align, JQL, Confluence, CrowdStrike, Monday.com, Oracle ERP Cloud (ERP), MuleSoft, Data Lake

Axon (Remote) Technical Project Manager January ‘22 to September ‘22

IT POPM Quarterly D365 Implementations, Integrations and Upgrades (General Ledger, Accounts Payable, Accounts Receivable, Fixed Asset, Inventory Management, Project Accounting, Budgeting and Forecasting, Procurement), Salesforce project enhancement initiates (Quote to Cash), and Go-to-Market Operational Entity (Country) Rollouts

Collaborate with stakeholders to understand expectations concerning latest D365 rollout; create a roadmap; manage product backlog of the epics, features and user stories; execute sprints, facilitate UAT, perform hyper care

Agile Coach for Best Practices

Agile Implementation Enhancer

Engage Accounting, Sales, Marketing et al to document work and process flow documentation

Contribute to strategy for OKRs and KPIs

Resource planning and management, cost estimation, and capacity planning

Run Sprint Planning, Daily Stand Ups, Backlog Refinement and Retrospectives

Azure DevOps Facilitator for Epics, Features, Requirements, Stories, and Tasks

Ensure client requirements including API integration(s), expectations and needs are being met

Ensure development has what is required to bring client desires to fruition

Ensure the test team has what is required to institute quality control into client products

Ensure manual and automated test strategy, test scripting, test execution, test remediation and test reporting

Coordinate and facilitatively oversee UAT

Participate in Change Approval Boards (CABs) and coordinate cutover activities

Tools: MS 365 Suite, SharePoint, OneDrive, MS D365 (ERP), MS ADO, Salesforce (CRM) Sales Cloud, SFDC Service Cloud

Insight Global Salient to FDA Senior Project Manager July ‘19 to May ‘20

IT POPM tasks for the FES and ADR initiatives under Agile framework

Strategize OKRs and KPIs

Resource planning and management, cost estimation, and capacity planning via MS Project

Elicit and document user requirements and conduct requirements validation and verification sessions

Support team and client with SOPs, workflow, and process flow documentation

Convert requirements into user stories, conduct review sessions for approval and sign-off, with a focus on functionalities and services

Participate in Product Backlog Refinement/Grooming, Sprint Planning, Daily Stand-Up Meetings, Sprint Review Sessions, and Sprint Retrospectives using Atlassian Confluence and JIRA tools

Effectively communicate program/project status with MS Project and tools

Perform project test verification and validation

Coordinate, facilitate, and participate as needed in 508 Compliance assessing compliance, risks and remediations, Accessibility, and User Acceptance Testing, for custom and commercial off the shelf SaaS products

Ensure client requirements, expectations and needs met or exceeded with use of Application Lifecycle Management (ALM) and Quality Center (QC)

Ensure development supported with requirements to bring client desires to fruition

Ensure the test team supported in requirements to institute quality control into the client products

Ensure manual and automated test strategy, test scripting, test execution, test remediation and test reporting

Cross peer project IV & V assessments of IT practices across agencies with reporting; ensure project level compliance

Manage cutover activities for business and organizational readiness of the product, service or solution rollout

Support organization development and change management, including supporting engineering teams efforts to streamline IT implementation activities, with tools such as Git, GitHub, Jenkins, Jira et al, project

Support other tasks as needed

Tools: MS 365 Suite, SharePoint, OneDrive, Jira, Confluence, MS Project

RYAN Consulting Group (Remote) NIH IV&V Program Manager October ‘17 to September ‘18

Process own, program manage and delivery IV&V initiative from “As Is” to “To Be”, including Change Management roadmap

Provide program management of a multi-year program under an Agile framework; managing within schedule and firm fixed price budget

Resource planning and management, cost estimation, and capacity planning with Mavenlink and MS tools

Assess cybersecurity and IT governance policies; assess security incident management, assess improprieties; assess IT practices across agencies for best practices; assess program level compliance

Program management IV and V oversight targeting up to 14 departments within NIH DCPSI for best practices compliance, risk and remediations across 19 IV & V Mission Critical Areas (MCAs) to include Talent Resource Management, Regulatory & Legal Compliance, Customer Relations Management, Vendor Management, Sustainment Management, Data Governance Lifecycle Management, Test Management; Systems Development & Integration and Systems Design & Architecture Management, both including Machine Learning Management; Systems Analysis & Business Process Management, Requirements Management, Release Management, Configuration Management, Risk Management, Quality Management, Project Management, Organizational Management, and Cyber Security & Control, and Human Resource Management using CMMI, PMBOK, BABOK, ITIL, COBIT, IEEE, TOGAF, RICE, ISBSG, ISO, ANSI/EIA, NIST, ASQ as guidelines for best practices.

Designed IV&V lifecycle, process, procedures, protocols, and quality measurements for project management implementation of software development management from conception, through UAT and Operations

Implement and perform effective program cost and waste management measures

Monitor and control program compliance

Manage engagement and client relationship management

Support Data Scientist and Research Scientist with work and process flow and SOP documentation

Provide full BA duties as needed by client

Provide full Technical Writing duties as needed by client

Tools: MS Office Suite, SharePoint, Mavenlink

Way Ahead Solutions (Remote) Program Manager June ‘14 to September ‘17

Develop and mature internal organization development and change with Change Management practices Project manage COTS: CRM (Salesforce) and ERP (SAP, Oracle), Work Management and Human Capital (Kronos) projects

Perform risk management life cycle with ID, assess, control, monitor, report, and review

Provide audits, checks, and balances throughout the SDLC project life

Support organization development and change management via extensive Standard Operating Procedures (SOPs) documentation

Provide full PM, BA, QM, UX and UA, and Training duties as needed by client, including all necessary evaluations

Resource planning and management, cost estimation, and capacity planning with MS Project and tools

Tools: MS 365 Suite, Zoho (CRM), MS Project

Optimos Quality Assurance Management & PMO Liaison Consultant (Washington Metropolitan Area Transit Authority (WMATA)) December ‘12 to May ‘14

Provide applications quality control and PM quality assurance support of WMATA, Information Technology (IT), Applications, Rail Operations Control System (ROCS) for the public market, including the Passenger Information Display Systems (PIDS) for all WMATA Stations and Silver Line Train Station Phase I under an Agile framework

Interface with PMs to instill IV&V analytical processes and product quality assurance of systems analysis and design, and to ensure PMO lifecycle integration into the projects; from initiation through UAT, and Operations

Oversight and implementation of organizational and change management initiatives

Assess and ensure quality management best practices for this quasi-federal entity with IEEE 1012

Provide full BA duties as needed by client, including systems requirements assessments

Conduct risk and issue list reviews

Create and present activity reporting

Participate in Change Approval Boards (CABs)

Support organization development and manage change

Tool Usage: MS Office Suite, SharePoint, PeopleSoft, Clarity, Foglight

EDUCATION

Bachelor’s Degree; Master’s Degree Coursework

TRAINING

AI & Data Analyst Bootcamp, Program Manager (PgMP) Bootcamp, Generative AI Overview for Project Managers, Introduction to Generative AI Learning Path, Generative AI for ML Engineers, Professional Machine Learning Engineer, Competence in Zero Trust, AI Governance Professional; Software Design Patterns; Jira Fundamentals, Confluence Fundamentals; Agile Essentials, Agile for Teams and Agile Leadership for Organizations; Implementing SAFe, Leading SAFe Course (5.1), SAFe for Government Course (5.0), Certified Scrum Product Owner; ITIL Foundation v4, ITIL Practitioner v3; Quality Manager – Organizational Excellence; Change Management Professional; PMP Bootcamp, PMI-ACP; Certified Scrum Master; Lean Foundations, Lean Six Sigma White Belt, Six Sigma Yellow Belt; Independent Verification & Validation Methodology; ServiceNow Certified System Administrator (CSA); Systems Testing and Quality Assurance Techniques; Total Quality Management; Steven Covey - Seven Habits of Highly Effective People; The Art of Listening and Meetings That Work; Leadership and Management Skills, Managing Projects in Organizations; SEI/CMMI

CAPABILITIES

Capabilities, knowledge, skills and abilities diversity in: Quality Assurance (QA), Quality Control (QC) and Software and Systems Integration Testing (Testing); Independent Verification and Validation (IV&V); Business Systems Analysis; Systems and Requirements Analysis; Technical Writing; Training; Business Development; Project Management; Process Improvement; Organizational and Change Management Development; Release Management; Accounting, Financial Systems and Information Systems and Technology (Implementation); Electronic Data Interchange (EDI); Business to Business (B2B); Data Warehousing; Credentialing and Vetting; Enterprise Solutions Management; Enterprise Resource Planning (ERP); Customer Relations Management (CRM); Content Management (CM); Cloud Migration Management

SKILLS

Platforms: IBM, Web Content, Web Services, Microsoft, VPN, Windows, Mainframe, Cloud, VDI Imaging, Sitecore, MS Intune, MS OneDrive, MS Stream, MS Teams, MS Planner, MS Power Platform (Power BI, Power Automate), MuleSoft, ForgeRock, ServiceNow. Software and Tools: MS Dynamics 365, Salesforce, MS Office 365, Balsamiq Wireframe, Miro, Visio, Adobe Pro, Adobe, Adobe Connect, SharePoint, Remedy, MS Project, Clarity, Monday, Asana, Mavenlink, Jira, Confluence, Azure DevOps (ADO), DOORS, Requisite Pro, PVCS Tracker and Version Manager, WinRunner, Quick Test Pro (Visual Basic Script), Test Director, Quality Center (HP Unified Functional Testing), LoadRunner, Lotus Notes, AutoTester, QA Partner, Silk Performer, ClearCase, ClearQuest, Requisite Pro, Test Manager, JAWS, MicroStrategy, Oracle Database, Informatica, DB2, TSO, Fileaid, Okta, Google Workspace, Slack, SAP (Financial Management, Supply Chain Management, Enterprise Resource Planning, Procure to Pay), Oracle Financials, Oracle Applications, Kenan Arbor BP, Bootstrap, BOBJ, .ASP, .NET, HTML, XML, JSON, UNIX, LINUX, CICS, Hummingbird Exceed, Gemstone, Visual Works, Joomla, SQA, TIBCO, Tableau, EBO, NDM, Java, JavaScript, PERL, NDM, C, C++, Informix 4GL, Informix ESQL/C, COBOL, JCL, SQL, SQL*Plus, SQL*Forms, MS SQL, Foglight, RDBMS, Plateau and Great Plains (Learning Management System (LMS)), Bull Horn, ZoHo, Paylocity, Deltek, Crystal Reports, Git, GitHub, Jenkins, Documentum (CMS) [OpenText], SAS, COGNOS, Livelink, Kronos, SABRE. Cloud: AWS, Azure. Security and Access Controls: TCP/IP, SSL/TLS, Single Sign On (SSO), Entra ID (Azure AD), Privileged Identity Management, Identity Access Management, Conditional Access, Okta. Standards Methodologies Compliances: SDLC, Waterfall, Joint Application Development, Agile Software Development, Scrum Development, DevOps, Behavior Driven Development, Domain Driven Development, Feature Driven Development, Test Driven Development, Rapid Application Development, Prototyping, ISO 9000, IEEE, ABAP, CMM/Catalyst, Enterprise Life-Cycle - ELC, CMMI, Financial Accounting Standards Board (FASB), Sarbanes Oxley (SOX), Federal Acquisition Regulations (FAR), 508 Compliance, Generally Accepted Accounting Principles (GAAP), Generally Accepted Audit Standards (GAAS), Enterprise Performance Life Cycle (EPLC), Agile, Scrum, Kanban, Unified Modeling Language (UML), Rational Unified Process (RUP), HP ALM (Unified Functional Testing), CFR - Code of Federal Regulations Title 21, PMBOK, BABOK, AGILE, ISO, ACMP, FOIA, FISMA, FedRAMP, NIST (FIPS 199, 800-53), CMMI, CMMI – DMM, IEEE Standard 1012, ITIL AND UML, COBIT, SAFe, ITIL

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