C-Suite Executive Assistant Specialist

April Hachmann

Houston, Texas ***** • 512-***-**** • ********.*****@*******.*** • https://www.linkedin.com/in/ahachmann/

C -Suite Executive Assistant

Driven, trusted professional who has leveraged 15+ years supporting C-Suite Executives to drive business excellence and advance organizational missions and goals in various industries. Instrumental at building effective internal and external facing communication streams throughout departments and corporate clients.

CORE COMPETENCIES

Executive Support • Team Building • Travel Arrangements • Event Planning • Project Management & Calendaring • Administrative Operations Accounting & Budgeting • Expense Reporting • Employee Engagement • Process Efficiencies • Operations Management

Meeting Facilitation • Scheduling • Facilities Management • Contract Negotiation • Time Management

EXPERIENCE

Municipal Accounting & Consulting Houston, TX

Sr. Executive Assistant 7/2025 – 4/2026

Supported the Director of Professional Services with high-level administrative and operational tasks.

Served as company registrar, managing corporate training systems for 100+ employees.

Coordinated and scheduled internal training programs, ensuring compliance with required employee development initiatives.

Managed employee registration for all corporate training courses and maintained accurate training records.

Assisted in updating and editing corporate training curriculum and materials (technical writing).

Partnered with corporate trainers to organize and execute training sessions across multiple departments.

Coordinated weekly distribution of training materials and ensured all sessions, meetings, and logistics were fully prepared.

Led onboarding logistics for new hires, including coordination of 6-week training programs and preparation of training materials.

Communicated with new employees regarding onboarding schedules, expectations, and training requirements.

Supported Quality Management initiatives (QA/QC), contributing to process improvement and compliance efforts.

Assisted with employee development programs and risk management-related activities.

Contributed to special business projects as needed, supporting cross-functional teams.

Primary Caregiver for terminally Ill PARENT 11/2022 - 03/2025

Bazaarvoice Austin, TX 10/2014 - 11/2022

Executive Assistant

Position eliminated during company-wide layoffs.

Provided administrative support to SVP Product, CTO, and EVP Corporate Development as well as other executive leadership, maintaining sole responsibility for team morale and cohesiveness for 300+ employees.

Oversaw extremely complex calendars and schedules for multiple executives. Facilitated correspondence with stakeholders while also managing urgent matters to enable successful resolution always maintaining strict confidentiality.

Kept up real time communications for executives and teams usings Slack.

Organized domestic and international agendas by coordinating travel and arranging meetings; communicated real-time schedule changes and updates to relevant parties. Completed complex travel & expense reports through Coupa.

Promoted cross-company collaboration with seven other Executive Assistants by conducting monthly meetings to coordinate upcoming events, including Summit Meetings, and provide ad hoc EA support when needed.

Played an integral role during company’s initial operationalization by developing efficient internal processes & workflows, continuously updated processes after several acquisitions and business model changes.

Onboarding of all new hires for the product, engineering and corporate development.

Served as Special Liaison between People and Talent, Facilities, and other departments to orchestrate space planning and department moves, facilitating effective project management while remaining under budget and within timeline.

Initiated and planned monthly and quarterly team building events to reinforce company culture, values, and morale; received recognition from leadership and colleagues after successful event planning/coordination.

Scheduled and facilitated all special event meetings, executive offsites, summit meetings as well as coordination with the EA team to ensure the success of our annual company-wide all-hands meetings.

EZCorp, LLC Austin, TX 10/2012-8/2014

Executive Assistant

Orchestrated administrative and organizational tasks for the CFO, CIO, EVP, and SVP of Human Resources; managed confidential document flow with high discretion, keeping detailed records of all correspondence.

Assisted with development of new office in Miami by coordinating hiring and training of two EAs while arranging space planning and process implementation.

Supported activities of executives by actively anticipating needs ahead of time, ultimately enabling them to focus on other ventures and investments.

Scheduled extensive travel arrangements for multiple executives at any given time; coordinated flights, car service, hotel reservations, and dining plans based on need.

Worked with the Board of Directors to schedule meetings, deliver materials, and communicate information when needed.

Genesis Networks Inc. Austin, TX 3/2012-10/2012

Executive Assistant

Performed administrative duties as well as executed all customer and visitor on-site tours, providing support to the VP of Managed Services and the Director of Operations and their direct reports.

Prepared correspondence for multiple executives and maintained their calendars in Microsoft Outlook, always maintaining strict confidentiality.

Managed FaceKey security system for all on-site and contract employees through DPS Fast Pass Fingerprint checks.

Developed and implemented new procedures for onboarding and training all new team members.

Led facilities management for office facility, data center, and NOC by working closely with builders, contractors, and property management to identify and incorporate cost-effective solutions to problems and situations.

HCS Automotive Spring, TX 7/2004-10/2009

Administrative Assistant

Left position due to relocation.

Supported Vice President through calendar management, mail distribution, invoice coding, and reconciliation of expense reports while always greeting and serving customers with exceptional customer service.

Overhauled all HR employee files to ensure regulatory compliance with I-9 and HIPPA requirements; re-organized customer filing system making for more efficient and timely access.

Created and implemented custom forms which contributed to more timely and effective communication between all team members and allowed quicker turnaround.

David Weekley Homes Houston, TX 6/2002-7/2004

Human Resources Administrative Assistant

Provided administrative support to Executive VP of Human Resources, Director of Human Resources, and the entire HR team; maintained calendars, scheduled meetings, and completed expense reports.

Brought entire company up to compliance with I-9 and HIPPA regulations. Orchestrated re-organization of personnel file system and all HR files.

Scheduled and attended senior leadership and departmental staff meetings to ensure accurate conveyance of information; facilitated all one-on-one meetings with team members in the office and field employees.

SOFT SKILLS

Highly Organized, Time management, innovative Problem-solving, Communication, Critical thinking, Decision-making, Stress management, Adaptability, Conflict management, Leadership, Resourcefulness, Openness to constructive criticism, Multitasking Confidentiality

HARD SKILLS

Microsoft Outlook, PowerPoint, Excel, Word, Concur, Slack, Google Docs, One Drive, Coupa, Egencia, Adobe, SharePoint, Trello, Windows, Apple, Learning Stream

EDUCATION

Blinn College Brenham, TX

Attended 2 years

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