Time management, active learning, active listening, creative thinking

Candrus Poorman

Fitzpatrick, AL ***** 334-***-**** ***********@*****.***

Professional Summary

Detail-oriented and empathetic customer service professional with over 20 years of success in fast-paced, customer-facing roles. Highly trainable and adaptable, with proven organizational and multitasking skills. Currently expanding knowledge in accounting to further enhance administrative capabilities.

Key Skills

• Communication & Writing

• Time Management & Organization

• Digital Literacy & Technical Proficiency

• Self-Motivation & Adaptability

• Problem-Solving & Critical Thinking

• Creative Thinking & Innovation

• Collaboration & Teamwork

• Emotional Intelligence & Conflict Resolution

• Customer Service & Cash Handling

• Inventory & Merchandising

• Event Planning & Support

Work Experience

Personal House Assistant – Dr. Montgomery, Montgomery, AL

• Organized household and office supporting family caregiving needs

• Assisted with daily living tasks for wife with dementia

• Supported receptionist/bookkeeper in wine inventory

• Performed general maintenance, cleaning, and errands

• Provided empathetic companionship and support

Team Leader/Bartender – Baumhowers, Montgomery, AL

• Delivered exceptional service in a high-volume bar environment

• Managed cash, balanced sales receipts, and trained bar staff

• Checked out servers daily, ensured completion of side work, rolled silverware, cleaned sections

• Acted as intermediary between staff and management to resolve issues

• Planned and introduced new drink recipes

FOH Team Leader – 82 West, Union Springs, AL

• Set up dining and bar areas, ensuring readiness for service

• Managed inventory for bar and kitchen supplies

• Served guests, prepared drinks, handled cash register and to-go orders

• Prepped food and maintained cleanliness throughout shift Bartender – Lonestar Steakhouse, Montgomery, AL

• Managed beverage service, customer relations, and bar stock

• Ensured cleanliness and regulatory compliance

Pricing Associate (Office & Admin Support) – Cub Foods, Colorado Springs, CO

• Maintained pricing accuracy and inventory control

• Assisted customers and supported multiple departments Retail Manager – Bama Fever/Tiger Pride, Montgomery, AL

• Directed retail staff and daily sales operations

• Developed merchandising and marketing strategies

• Oversaw budgeting and inventory management

Education

Post University – Associate of Science in Accounting (Currently Enrolled) Jefferson Davis High School, Montgomery, AL – High School Diploma, 1999

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