Part-Time Roles Associate with Government Experience

JAMIE B. BENN

**********@*****.*** 571-***-****

— Areas of Expertise —

Entrepreneur

Attention to detail

Organizational Skills

Process Improvement

Customer Service & Liaison

Budget & Resource Management

Program Implementation/ Management

Strategic Analysis & Planning

Special/Emergency Events Coordination

Clearance & Access

Policy & Program Development

Compliance/Oversight Reporting

Operations Management

Risk Management & Analysis

Government Budget & Resource Management

OWNER AND OPERATOR BENN THERE, DONE THAT 4/2024 - Present

Personal Concierge

Operates a small business providing outstanding personal services for busy people taking care of all household and personal tasks with great attention to detail so they are comfortable spending their valuable time on other aspects of their lives.

CUSTOMER SERVICE: Provides personal services to clients finding and vetting products and service providers for clients, meeting service providers in the home, running errands, managing events for clients who prefer to spend their time doing other things.

TASK ORIENTED: Serves as a trusted representative for homeowners to interact with trade and service providers. A detail focused, privacy conscious advocate using innovative problem-solving skills to fulfill client requirements.

STRATEGIC OUTREACH & ENGAGEMENT SPECIALIST

Quadrint Contractor

National Geospatial-Intelligence Agency 12/2021 – 10/2023

Office of Strategic Operations Salary: $150,000

Supervisor: Alisha Hill

GPOC Vorise Phymeon Lyles

Instrumental to the implementation of the Office of Directorate of National Intelligence (ODNI) Consolidated National Intelligence Guidance (CIG) for Fiscal Years 24-28 and FY 25-29 for the National Geospatial Intelligence Agency. Total of 5 years’ experience with the CIG process and the role this plays in the federal budget processes.

PROGRAM ANALYSIS AND ASSESSMENT: Ensured NGA’s compliance with CIG tasks as mandated by the ODNI for all National Intelligence Programs and Military Intelligence Programs and requisite funding. The CIG serves as a tool in the Programming phase (POM process) of the IPPBE. Involved in the development of the FY 26-30 CIG

EXTERNAL AGENCY LIAISON: Served as primary liaison with ODNI and other agencies for all matters relating the Consolidated Intelligence Guidance for FY 25-29. Meets with intelligence community partners to collaborate on tasks and share best practices related to CIG programmatic actions.

INTERNAL AGENCY LIAISON: Communicated daily with NGA Action Officers responsible for completing CIG tasks mandated by ODNI to achieve the National Intelligence Strategy and coordinates the submission of the response to ODNI for implementation across the IC.

BRIEFING AND COMMUNICATION: Developed bi-weekly briefings for NGA leaders and executive decision makers on the requirements and justification for additional resources necessary to fully implement programs and projects to accomplish the National Security Strategy for the Intelligence Community.

INTELLIGENCE PLANNING, PROGRAMMING, BUDGET AND EVALUATION: Reviewed National Defense and National Intelligence Strategies to ensure NGA’s strategic alignment. Reviews and contributes to the development of the NGA’s Planning Guidance Memorandum in regarding direction from the CIG (Programming phase) where actions must be implemented over the FYDP.

EVALUATION: Reviewed information from previous fiscal years to help inform future planning. Has reviewed DDDs and is familiar with congressional marks and the impact on the big picture and the IPPBE process.

MANAGEMENT & PROGRAM ANALYST (MAPA) 5/2021 – 8/2021-RETIRED

Federal Bureau of Investigation Salary: GS- 14

Suitability and Security Clearance Section (SSCS) PSIU V,

Security Division (SecD)

Supervisor: UC LaTasha Houston

Duties, Accomplishments and Related Skills:

policy development, liaison, training programs, compliance, regulation, administration, coordination, mandates, mentorship, leadership, data management, data administration, strategic planning & analysis

RETIRED: With 29 years of diverse experience with the FBI both in the field and at headquarters.

PROGRAM ANALYST -Joint Duty

National Geospatial-Intelligence Agency 4/2019 – 5/2021

Corporate Assessment and Program Evaluation, Salary: GS- 14

Program Planning and Assessment Division,

Supervisor: Division Chief Joe Tenney

Instrumental to the development and implementation of the Office of Directorate of National Intelligence (ODNI) Consolidated National Intelligence Guidance (CIG) for Fiscal Years 21-25 for the National Geospatial Intelligence Agency. Integral to the National Intelligence Program Planning Budget and Evaluation process for NGA.

BATTLE CAPTAIN NGA COVID-19 Incident Response Team (IRT): Ensured that COVID 19 policies were followed, all members of the team on shift were in sync and assisting each other to provide good customer service and continue smooth workflow. Served as a resource for the team regarding NGA and CDC guidance on COVID related matters. Answered specific inquiries and dealt with issues escalated to a leadership level. Ensured statistics were correct and assisted the team wherever necessary when the pace of the shift was heavy.

PROGRAM ANALYSIS AND ASSESSMENT: Ensured NGA’s compliance with CIG tasks as mandated by the ODNI for all National Intelligence Programs and Military Intelligence Programs. Analyzed relationships between NGA and ODNI national strategies.

EXTERNAL AGENCY LIAISON: Served as primary liaison with ODNI and other agencies for all matters relating the CIG for FY21-25. Met with intelligence community partners to collaborate on tasks and share best practices related to CIG programmatic actions.

INTERNAL AGENCY LIAISON: Communicated daily with components of NGA responsible for completing tasks mandated by ODNI to achieve the National Intelligence Strategy and coordinating the submission of the response to ODNI for implementation across the IC.

BRIEFING AND COMMUNICATION: On numerous occasions briefed NGA Deputy Director, CFE and Resources and Capabilities Board comprised of NGA leaders and executive decision makers on the requirements and justification for additional resources necessary to fully implement programs and projects to accomplish the National Security Strategy for the Intelligence Community. Briefed the NGA Strategy Community of Practice on status of NGA equities in the FY 21-25 CIG and the status of the development of the FY22-26 CIG.

MANAGEMENT & PROGRAM ANALYST (MAPA) 7/2015 – 4/2019

Federal Bureau of Investigation Salary: GS- 14

Suitability and Security Clearance Section (SSCS) Front Office,

Security Division (SecD)

Supervisor: SC Rachel Rojas

Duties, Accomplishments and Related Skills:

policy development, liaison, training programs, compliance, regulation, administration, coordination, mandates, mentorship, leadership, data management, data administration, strategic planning & analysis

●RISK & INVESTIGATION: Analyzed ongoing processes and procedures for potential security risks, implementing solutions that prevent or mitigate issues. Protected the FBI from insider threats to its people, information, and facilities. Assessed weekly, quarterly and ongoing statistical reporting and data to determine the timeliness and quality of BIs conducted. Addressed and escalated identified concerns.

●PROCESS & OPERATIONS: Collaborated as personnel security SME in the development of policies and procedures, spearheaded the establishment of a mechanism for uncleared personnel to access to FBI facilities. Drafted policy based on existing guidance and community standards, collaborated the policy and defended it to all levels of FBI leadership. Updated FBI policy language in accordance with the implementation of the Federal Investigative Standards, collaborated inside the FBI and with federal partners to draft and update language in the FBI’s drug policy. Implemented improvements to ongoing programs, processes, and procedures, regularly integrating solutions for increased efficiency and productivity throughout the section. Encouraged regular communication across each phase of the background investigation process, improving both efficiency and accuracy of investigations. Streamlined daily workflow, ensuring the on-time delivery of taskings and data-calls.

●LEADERSHIP & TEAMBUILDING: Influenced. lead and strengthened teams from within, providing empowerment and building confidence, through training and leadership of internal teams. Increased performance throughout daily operations, garnering both productivity and collaboration, to achieve greater results for SSCS and its investigations. Coordinated expert training on best practice standards in the analysis of both internal and external data sources. Ensured the application of investigative standards. Worked directly with the section chief to update, restructure, and automate the FBI background investigation processes. Implemented the government-wide Federal Investigative Standards (FIS) to ensure a professional, consistent, and complete product and safeguard the FBI from insider threats.

●TRAINING & DEVELOPMENT: Instituted a training program that introduced proper background investigation procedures and best practices to all Personnel Security Specialists. Collaborated with curriculum development specialists and subject matter experts, to create a new program in compliance with ODNI national training standards, internal policies, and procedures, successfully enrolling and graduating more than 200 employee participants since inception. Continually updated lesson plans and training materials, based on feedback received from graduates and to improve the impact of training. Integrated new technologies to increase the accuracy of case work, increasing both consistency and thoroughness across all initial background investigations and periodic re-investigations. Identified gaps in training procedures and procured experts to provide training, specific to areas of interest and need within the organizational structure.

●BRIEFING, PROPOSALS & PRESENTATION: Briefed both internal and external executives to include the FBI Security Division, FBI Resource Planning Office, the Office of the Director of National Intelligence and FBI Field Chief Security Officers (CSO) on the section’s role in pending policies as related to the handling of various personnel security related programs and initiatives, across the organization. Briefed the section chief, on training-related issues that may arise, positioning subject matter experts in the training of internal teams, strengthening the section’s capabilities in specific areas of responsibility, as they relate to pending cases, policies, and initiatives. Briefed external agencies on FBI policies to ensure that similar policies are implemented across all federal law enforcement and intelligence agencies.

TEAM LEAD MANAGEMENT & PROGRAM ANALYST (MAPA) 4/2011 – 7/2015

FBI Executive Staff Unit,

Mission Support Section, SecD

Duties, Accomplishments and Related Skills:

policy development, liaison, training programs, compliance, regulation, administration, coordination, mandates, mentorship, leadership, data management, data administration, strategic planning & analysis

Integral to the 2014 Department of Justice Inspector General Audit of the FBI’s National Security Information Program, acted as the primary point of contact (POC) in responding to requests for information and document production. Developed three significant information security programs. Took initiative as team lead, mentoring junior MAPAs in the preparation of official documentation, coaching them on the proper protocol and procedure of program-related tasks and the management of classified and sensitive information. Trained junior team members on policy development and compliance-related matters, conducting FBI-wide research on the reporting of existing compliance mandates for the management of classified and sensitive information. Developed the Federal Taxpayer Information (FTI) program, based on a mitigation/compliance plan, including writing policy, articulating the reporting of confidential and national security-related information to outside agencies. Defended the FBI's FTI program management activities to the IRS.

●MANDATES & REGULATIONS: Reported on the FBI’s overall level of compliance with information security mandates to the Office of the Director of National Intelligence, Department of Justice and National Archives. Contributed to the development of the classification management tool that simplifies marking classified information within emails and Microsoft applications across 2 networks. Supervised a team who provided National Security Information (NSI) training to Intelligence Analyst and New Agent Trainees, served as a key subject matter expert in the development of comprehensive training programs. Responded to inquiries on NSI classifications, while implementing requirements, mandated by the intelligence community, for protecting NSI.

●KEY LIAISION & POLICY ADMINISTRATION: Accompanied the SecD Assistant Director (AD) to engagement meetings with other ADs from operational divisions. Documented meeting notes and addressed all security issues and/or concerns identified as problematic to the division. Acted as the FBI’s Restricted Data Management Official, liaising with the Department of Energy and drafting policy on the proper handling and safeguarding of Restricted Data and Formerly Restricted Data (RD/FRD), establishing policy, monitoring training of all personnel authorized to accessing RD/FRD information. Represented the FBI at Information security working groups within the IC.

●PROGRAM MANAGEMENT & POLICY DEVELOPMENT: Collaborated with IC partners as the FBI’s policy owner on the CMT working group. Drafted and collaborated policies internal to FBI including RD/FRD policy and implemented all elements of the program in collaboration with DOE SMEs; Federal Taxpayer Information program based on analysis of IRS guidance and successfully defended the policy and program to IRS SMEs. Drafted, updated and acted as policy owner for all FBI classified and sensitive information policies to include collaboration with all FBI stakeholders and addressing all questions related to classification and subject matter guidance to include creating and delivering training to all FBI personnel on the subject. Ensured that all relevant policies were updated with the most current guidance and participated in policy process as information security the SME providing feedback or clarification on policies that impacted information security programs in the collaboration process both inside and outside of the FBI including.

LEAD SECURITY SPECIALIST

FBI Acquisition Security Unit, Security Operations Section, SecD 2/2010 – 4/2011

Duties, Accomplishments and Related Skills:

Research & investigation, drafting, reporting, documentation, assessment & auditing, counter-intelligence, intelligence threats

Provided leadership to a team of six MAPAs and Security Specialists that spearheaded the research and drafting of company threat assessments to identify counterintelligence threats, posed by companies conducting business with the U.S. Government. Researched organizations, using open-source information and government data sources to determine if companies seeking to contract with the United States Government were under foreign influence intent to compromise the US government agencies. Reviewed junior analyst’s drafts of company threat assessments, and provided them with critique, edits and feedback, prior to approval by SecD management for dissemination.

Served as the FBI representative to the ODNI Acquisition Risk Directorate from July of 2010 until April 2011 disseminating potential threats to the intelligence community and acting as a conduit to bring company threat information back to the FBI from the IC.

MANAGEMENT & PROGRAM ANALYST (MAPA) STRATEGY TEAM

FBI Strategy Policy and Information Security Unit, Mission Support Section, Security Division (SecD) 10/2008 – 2/2010

Duties, Accomplishments and Related Skills:

Project management, program management, budget management, policy development, strategy development, information security, RFO meetings, program review

Instrumental to the development SecD strategy initiatives and their implementation, assisted SecD Section Chiefs in establishing goals, objectives, and program initiatives for fiscal years 2009 and 2010. Monitored progress in achieving milestones toward successful implementation of security programs with emphasis on SecD objectives impacting the FBI enterprise. Applied strategic objectives of SecD to program management initiatives, coordinating SecD program management reviews in coordination with divisional funding and measure of success and impact on security programs toward achieving the division’s mission.

●PROJECT & PROGRAM MANAGEMENT: Conducted and coordinated regular meetings with SecD executive management to establish a strategic plan and to cascade the FBI's strategic plan to fulfill the mission of the Security Division. Collaborated with all Sections of SecD across all security disciplines and several internal units to determine the immediate goals, objectives, milestones, and budgets for a more successful and seamless execution of the strategy. Acted as a reporting entity, ensuring that all initiatives remained on target, both financially and as according to schedule. Coordinated SecD's response to various data, calls and taskings from outside of the FBI. Identified and canvassed subject matter experts on key information, packaging and formatting the resulting products for executive approval and dissemination. Delivered products to the ODNI and Congress, FBI executive management teams and other external customers.

INTELLIGENCE ANALYST

FBI Minneapolis Field Office 1/2001 – 10/2008

Duties, Accomplishments and Related Skills:

special events/investigations coordination, counterterrorism, intelligence gathering, investigation, evidence handling, expert witnesses, deposition, testimony preparation, subpoenas, trial preparation, healthcare fraud, public corruption, Indian Country, violent criminal organizations, cold cases

Essential to open criminal investigations across the states of Minnesota and North Dakota, provided insight and conducted analysis of criminal intelligence, in a variety of criminal cases including; healthcare fraud, public corruption, violent crimes and domestic terrorism and other programs. Conducted research, telephone analysis, analysis of insurance claims and data, drawing correlation between significant events, behaviors and individual activities within each offense. Meeting with key witnesses and expert consultants, extracted details in case-related information and evidence obtained through. Assisted in testimony preparation, located key witnesses, and prepared them for trial, and other testimony-related events. Participated in search warrants and other investigative activities to gather evidence and intelligence to ensure a solid case is made and prosecution can be successful.

●SPECIAL EVENTS & COUNTERTERRORISM: Played significant roles in command posts for special cases and in support of special events management: Post-9/11 (PENTBOMB)(2001), the Red Lake School Shooting (2005) and the 2008 Minneapolis Republican National Convention (RNC) 2002 Olympics in Salt Lake City. Provided in-depth training to law enforcement partners, coordinating FBI-mandated efforts for increased security, management of logistics associated with special events around the country. Covered case leads in support of PENTBOMB, conducted telephone analysis and identified foreign flight school students in Minneapolis FO territory. Analyzed the backgrounds of Saudi Arabian students, who were attending flight training at the University of North Dakota, based on intelligence resulting from the arrest of Zacarias Moussai.

●WHITE-COLLAR CASE ADMINISTRATION: Supported complex white-collar cases, analyzing, managing and organizing voluminous data and other evidence, contributing to the documentation required for charging, trial exhibits, discovery and testimony, in numerous criminal and civil investigations. Generated actionable intelligence reports, calculated loss of both public and private health insurance providers, applying statistical analysis for loss in preparation for drafting charging documentation and trial.

●VIOLENT CRIMINAL ENTERPRISE CASE MANAGEMENT: Supported task force and St. Paul Police Department officers in the investigation of multiple violent criminal enterprise investigations to include cold cases, street gangs and motorcycle gangs., and a triple homicide investigation. Located witnesses, managed crime lab reports and other forensic analysis, visualized complex relationships and details, analyzed interview information for actionable leads and telephone activity through link analysis to better illustrate relationships, family trees and criminal organization hierarchies.

●COLD CASE INVESTIGATION: Assisted a team of 3 police officers and an FBI agent to successfully locate and prosecute 2 fugitives who fled St. Paul, MN for over 30 years after they murdered a police officer in 1970. Located witnesses, organized 30 years’ worth of investigative documents, analyzed interview documentation that spanned across decades for gaps, connections and other inconsistencies, created exhibits that were used in 2 lengthy trials.

●FBI FIELD OFFICE OPERATIONS: Collateral duties included ordering and analysis of NCIC/criminal history checks on visitors, witnesses, subjects of investigations; license plate checks for surveillance ops.

PARALEGAL SPECIALIST

United States Attorney's Office District of Minnesota 7/1997 – 1/2001

Duties, Accomplishments and Related Skills:

Federal student loans, litigation, federal court system, document filing, expert testimonies, witness testimonies, research & analysis, healthcare fraud, private insurance products

Contributed to litigation, conducted legal research and a wide range of data analysis related to fraudulent healthcare claims and losses that were directly attributable to fraudulent offenses against the federal government. Drew significant details from numerous resources and databases. Investigated complex healthcare fraud cases, and generated reports on calculated losses to both victim insurance providers and government programs. Assessed losses and damages, including overpayments and other unjustified payments due to fraudulent insurance claims.

●CRIMINAL AND CIVIL CASE DEVELOPMENT AND MANAGEMENT: Worked with federal criminal investigators to build healthcare fraud cases to be tried in federal court. Developed a deep knowledge of federal fraud statues and elements of the crimes and activities that constitute criminal acts for charging and building a successful fraud case. Managed and analyzed very large volumes of information and evidence for each case.

●FEDERAL TRIAL PREPARATION Assisted in preparation for federal trial and testimony for several cases. Created compelling exhibits for presentation in court, compiled evidence, witness testimony and statements of loss by detailing the underlying schemes, tactics and techniques used by the alleged perpetrators in each case. Located and prepared witnesses for testimony, scheduled and participated in interviews and organized evidence and exhibits and testimony for court and grand juries. Prepared documents for filing with the clerk of courts and coordinated with the U.S. Marshall's Service for service of process on persons in default of federal student loan payments.

INTELLIGENCE RESEARCH SPECIALIST

FBI Intelligence Section, Criminal Investigative Division (CID) 3/1992 – 7/1997

Duties, Accomplishments and Related Skills:

Research and analysis, budget planning, procurement, field and cross division liaison, writing and oral communication

Profiled known Colombian drug-trafficking organizations, compiled strategic intelligence for dissemination to FBI operational investigational entities, on behalf of the intelligence community. Contributed to the successful efforts of several landmark major cases, such as Ruby Ridge, Waco, OKBOMB and UNIBOMB

SAFE STREETS TASK FORCES: Initiated and managed over 100 Safe Streets Task Forces (SSTFs) across the US. Administered Memorandum of understanding (MOU) updates, procured car rental, radio and cell phone acquisitions for Task Force Officers (TFOs), as well as managed overtime payments to police departments sponsoring TFOs assigned to the SSTFs. Tracked arrest/statistical accomplishments of the task forces for use in the development of draft testimony for FBI executives who appeared before Congress in support of annual funding requests for the SSTF Program. Drafted budget formulation justification, to formally request funds for FBI criminal programs

POLICY IMPLEMENTATION: Responsible for codifying parts of the Federal Violent Crime Control and Law Enforcement Act of 1994 as FBI investigative violations, granting the FBI jurisdiction to investigate Interstate Domestic Violence and Domestic Violence in Indian Country.

EDUATIONAL BACKGROUND

Master of Science in Public Administration

CENTRAL MICHIGAN UNIVERSITY: PENTAGON CAMPUS Arlington, Virginia

Bachelor of Arts in Psychology

PENN STATE UNIVERSITY State College, Pennsylvania

AWARDS & HONORS

1885 Club Bangor Area High School Alumni Award for Achievement, 2015

Meritorious Unit Citation for the Development of the Classification Management Tool – ODNI, 2013

Chief's Award for Participation in the Cold Case Homicide of Police Officer, James Sackett – St Paul Police Department, 2005

Integrity Award for Participation in the Investigation of Allina Health Services – HHS OIG, 2002

Long Distance Running 3 Marathons, 25+ half marathons and 10 Mile Races and 3 Ragnar Long Distance Road/Trail Relays

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