Engineering Technician and IT Support Specialist
Resume:
MIGUEL R LOPEZ
*************@*****.*** Newark, DE
WORK EXPERIENCE
Engineering Technician, Hologic
March 2023 - Present
Working with assemblers to build the mammography machine that works with women's health to prevent and safeguard women's abilities to access quality health care to address women's health care needs Owner/Operator, Amazing Creations Computers, LLC
August 2009 - Present
• ensure that system reliability and security are maintained during the replacement/ upgrade
• of existing systems/equipment
• Managing the installation of new and modified systems software/application programs for
• clients and software vendors
• Monitoring the reconfiguration of physical and logical devices and the acceptance testing of
• new/ modified software installations
• Coordinating the identification and resolution of problems in the design and execution of software Training employees on equipment use
• Maintained up-to-date knowledge of store policies regarding payments, returns and
• exchanges
• Organized weekly sales reports for the sales department to track product success
• Cross-trained and provided backup for other customer service representatives when needed
• Prepared and sold a broad range of customized merchandise to individuals and commercial
• accounts
• Resolved product issues and shared benefits of new technology
• Managed quality communication, customer support, and product representation for each clientHelping maintained workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs
• Worked under strict deadlines and responded to service requests and emergency call-outs.
• Account Receivable using Quicken Payroll
• to help maintain workplace security by isgivingchecking, and collecting badges as necessary,nd maintaining visitor logs
• Assisting colleagues with administrative tasks.
• performing administrative dutI am answeringering, forwarding, and screening phone calls.
• I was sorting and distributing mail.
• We are hiring, managing, and developing the junior administrative team.
• Provide excellent customer service.
• Scheduling appointments
• Prior experi,nce as a receptionist or in a related field.
• Consistent, professional dress, and manner.
• Excellent written, and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrwith various required taskse to contribute positively as part of a team, helping out with various tasks as required.
Lead Production Supervisor, Bobbex Inc
August 2020 - April 2023
• Led and supervised a team of employees to ensure efficient workflow and productivity.
• Implemented quality control measures to guarantee products met company standards.
• Ensured compliance with all safety regulations to create a secure work environment.
• Developed production planning strategies to optimize output and minimize delays.
• Managed inventory levels to prevent stockouts and overages.
• Performed routine equipment maintenance to prevent breakdowns and downtime. EDUCATION
DeVry University
2019-2022
Bachelor of Science, Engineering
SKILLS
Admin Assistant, Assembly Line, Bills of Lading, Building Maintenance, Building Materials, Business Management, Computer Literacy, Customer Service, Data Analytics, Data Entry, Database, Documentation, Electrical Assembly, Electricity, Forklift Certification, Forklift Experience, Forklift Operator, General Labor, Groundskeeping, Interpersonal Skills, Invoicing, Landscape Maintenance, Landscaping, Managing Crews, Medical Billing, Medical Coding, Mentoring, MS Office, Order Pulling, Packing
CERTIFICATION AND LICENSES
Computer literacy
Forklift Certification
Forklift operator ( Non - Licensed )
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