Remote Administrative & Scheduling Specialist

Karin Keyles Urban

818-***-**** ********@*****.*** Los Angeles, CA

https://www.linkedin.com/in/karinkeylesurban

PROFESSIONAL SUMMARY

Financial Services Background C-Level Executive Support Operations Logistics High-performing Executive Assistant with extensive experience supporting leadership teams in the Financial Services and Operational sectors. Proven track record of managing complex executive calendars, coordinating global travel, and overseeing daily office operations for teams of 40+ employees. Expert in Microsoft Office 365 (Excel, PowerPoint) and financial reporting

(QuickBooks, AP/AR). Proficient in Canva for creating professional marketing materials. Dedicated to proactive problem-solving and maintaining the highest level of confidentiality and professionalism.

PROFESSIONAL EXPERIENCE

K-BROS INDUSTRIES Canoga Park, CA

Office Manager August 2021 – Present

Serves as the operational backbone for the company, managing financial workflows, HR logistics, and executive administration.

• Financial Administration: Manage and reconcile 50+ accounts payable/receivable accounts monthly. Oversee invoicing, payments, and collections, ensuring 100% accuracy in financial reporting.

• Process Optimization: Spearheaded the transition to a paperless office using Microsoft Office 365, creating a centralized digital filing system that improved document retrieval speed and data security.

• Executive Support & HR: Coordinate recruitment and onboarding for 10+ new associates. Revamped employee benefits programs (insurance/workers' comp), increasing employee satisfaction scores by 31%.

• Vendor Relations: Negotiate contracts with external vendors to optimize cost savings and supply quality. Act as the primary point of contact for resolving complex billing and client service issues.

INDEPENDENT TRAVEL & EVENT PLANNER Los Angeles, CA Travel Logistics Coordinator 2019 – Present

Leverages expertise in complex itinerary management to design stress-free travel and event experiences.

• Logistics Management: Plan and execute multi-stop international itineraries, managing distinct timelines, transportation bookings, and dining reservations for large groups.

• Research & Client Prep: Conduct detailed research on destination protocols and pricing to create comprehensive client briefing packets (similar to meeting prep materials). HOPSKIPDRIVE Los Angeles, CA

Care Driver August 2019 – Present

• Time Management: Execute precise daily schedules to transport school-aged children and seniors, demonstrating unwavering reliability and punctuality in a high-traffic region.

• Client Care: Provide compassionate support for passengers with special needs, strictly adhering to safety protocols and IEP requirements. NATIONAL PLANNING CORPORATION Santa Monica, CA

Office Manager / Executive Assistant to the President June 1997 – March 1999 Provided direct administrative and business support to the President and Executive Team of a financial services firm.

• Executive Calendar Management: Managed the President’s complex calendar, scheduling high-priority strategy meetings, teleconferences, and client reviews while resolving scheduling conflicts in real-time.

• Global Travel Coordination: Orchestrated complex global travel arrangements for the executive team, serving as the 24/7 point of contact for logistics during business trips.

• Office Operations: Oversaw daily operations for a 40-employee office, including hiring and training the administrative support team.

• Meeting Support: Organized office functions and prepared materials for executive strategy sessions.

EARLIER EXPERIENCE

Cookies By Design Thousand Oaks, CA Cookie Decorator / Customer Service TECHNICAL SKILLS & EXPERTISE

• Software Proficiency: Microsoft Office 365 (Expert in Excel, PowerPoint, Word, Outlook), Canva, QuickBooks, Ariba/SAP, Zoom.

• Administrative: Complex Calendar Management, Travel Logistics, Expense Reporting, CRM Database Management, Digital File Organization.

• Marketing & Communications: Social Media Management, Marketing Material Design

(Canva), Event Planning, Client Intake & Onboarding. EDUCATION

Rutgers University New Brunswick, NJ

Bachelor of Arts

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