Data Entry & Customer Service Specialist (Part-Time)
Resume:
SHENEIQUA R. EDMONSON
*** **** ****** **. ******, TX 75115
***********@*****.***
OBJECTIVE: Reliable and friendly individual seeking a part-time evening and weekend customer service/data entry position which utilizes my strong communication skills, professionalism, and commitment to providing excellent customer experiences.
EDUCATION HISTORY
Dallas Baptist University, BBA Dallas, TX 1998- 2002
EMPLOYMENT HISTORY
Dallas County Treasurer’s Office Dallas, TX 2017-Current
Accounting Cashier III
Cash handling
Process credit cards and check payments
Invoice cancellations
Maintain daily credit card log
Customer service
Prepare cash and check bank bags for Loomis daily pickup
Backup to various duties
KIPP Dallas-Fort Worth Dallas, TX 2016-2017
Lead support
Input and verify posting of cash/tills
Verify paycheck amounts to payroll register
Distribute payroll and reimbursement (mileage & expense) checks to employees
Answer and resolve vendor account inquiries
Scheduled and reserved appointments for various staff
Other projects assigned
Page 2 of 3
SHENEIQUA R. EDMONSON
713 Pine Hollow Dr. Desoto, TX 75115
***********@*****.***
El Centro Community College Dallas, TX 2009-2016
Assistant Accountant
Audited, reviewed, and reconciled records and documents
Cash Controls; balanced tills from prior day and reported overages/shortages
Researched documents, accounting records, prepared reports and posted journal entries
Developed and maintained spreadsheets and/or other related files and records.
Researched and problem solved student accounts/ recorded and monitored student loans and payment plans
Contracts and grants journal entries; entered invoices and processed payments, check request, & requisitions
Accounts payable (NPO’s and employee travel reimbursements)
Assisted in compiling data for ad hoc reports
Cashier back-up-Bursar
Special projects and other duties assigned Director of Business Office
Move Solutions, Ltd Dallas, TX 2007-2009
Administrative Assistant
Inbound & outbound calls
Assisted customers in person with moving supplies
Assisted in reconciling monthly Bank & Balance Sheet Accounts
Reviewed & recorded inter-company transactions; approved & Posted AP Coding/Invoices
Maintained Employee Information/Background checks; Quarterly Payroll Tax Returns (W-2’s & W-3’s)
Deducted employee court ordered withholdings; set-up New Hires in payroll & reported them to the State of Texas
Payroll: Prepare and entered payroll, maintained & processed biweekly payroll, printed & issued garnishment AP checks
Created Batches, Journal Entries, & Spreadsheets
Reconciled General Ledger Accounts; prepared & reviewed Financial Statements
Enter personnel changes into payroll computer system
Posted employee insurance & benefit deductions in Great Plains, Workers Compensation
Page 3 of 3
SHENEIQUA R. EDMONSON
713 Pine Hollow Dr. Desoto, TX 75115
***********@*****.***
SKILLS
Customer focused (both internally and externally)
Great ability to maintain confidentiality of work records
Ability to manage multiple projects utilizing strong planning and organizational skills
Excellent analytical skills
Excellent time management skills
Self-motivated, able to meet deadlines with minimal supervision
Problem-solving and decision-making skills
Ability to enter data accurately
Ability to utilize computer technology to access data and communicate with others
Ability to work accurately with numerical detail consistently and to perform accounting operations legibly
Administrative skills
Remote Work Self-Management
Cash handling/basic math
Strong communication & presentational skills, both written & oral
Positive attitude
Demonstrate skills in successfully working with diverse populations/teamwork
TECHNICAL
Microsoft Word, Excel, Power Point, Microsoft Windows XP, Microsoft Office, Kronos, Access, Google Drive, Outlook, Group Wise, Cash Pro, Zoom, & Teams
Contact this candidate