Senior Behavioral Health Case Manager & Supervisor
Resume:
Eduardo Evora
Miami, FL *****
Phone: 786-***-****
Email: *********@*****.***
Professional Summary
Behavioral Health professional with over 22 years of nursing education and clinical experience, including more than 10 years of leadership as a Certified Behavioral Health Case Manager Supervisor in Florida. Extensive background in community mental health, substance abuse treatment, dialysis care, and nonprofit healthcare services. Proven expertise in supervising multidisciplinary teams, coordinating behavioral health programs, ensuring regulatory compliance, and leading crisis intervention initiatives. I am holding a master’s degree in general psychology.
Core Competencies
Behavioral Health Case Management Supervision
Community Mental Health (SMI Population)
Crisis Intervention & Risk Assessment
Substance Abuse Counseling
Biopsychosocial Assessments
Individualized Service Plans (ISP) Development
Florida Medicaid Compliance & Regulations
Documentation Review & Quality Assurance
Multidisciplinary Team Leadership
Care Coordination & Community Partnerships
Professional Experience
Substance Abuse Counselor
Concept House System – Miami, FL
March 2025.
Provide substance abuse counseling and recovery support services.
Conduct assessments and develop individualized treatment plans.
Facilitate group and individual therapy sessions.
Coordinate care with behavioral health providers and community resources.
Behavioral Health Case Manager Supervisor
Liveliness Services – Miami Lakes, FL
May 2020 – Present. (Part time).
Supervise and mentor case managers serving individuals with Severe Mental Illness (SMI).
Ensure compliance with Florida Medicaid guidelines and state regulations.
Review documentation and monitor performance metrics.
Coordinate care with psychiatrists, primary care providers, and community agencies.
Lead crisis intervention efforts and oversee risk assessments.
Residential Case Manager Supervisor
Agape Network – Miami, FL
March 2024 – October 2024
Supervised residential case management services.
Ensured quality documentation and regulatory compliance.
Supported clients in structured residential behavioral health programs.
Case Manager Supervisor
LifeStart – Hialeah Gardens, FL
December 2019 – May 2020
Oversaw case management services and staff performance.
Conducted assessments and supervised service plan development.
Maintained compliance with agency and state requirements.
Executive Director & Behavioral Health Case Manager Supervisor
New City Medical Center – Hialeah, FL
July 2010 – December 2019
Directed daily operations of a community behavioral health center.
Supervised multidisciplinary clinical teams.
Managed program development, compliance, and quality assurance.
Coordinated services for high-risk and underserved populations.
Education
Master of Science in General Psychology
October 2022
Bachelor of Science in Nursing (BSN)
University of Medical Sciences “Calixto García” – Havana, Cuba
July 2004
General Nursing Diploma
July 1982
Certifications
Certified Behavioral Health Case Manager Supervisor – June 2016
Case Manager Diploma – February 2014
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