SONJA ADAMS
REMOTE CUSTOMER SERVICE/, CHAT AGENT
CONTACT INFO
*************@*****.***
Eubank, Kentucky, United State
s
EDUCATION
High school diploma or GED
GED Taylor Co Area
Vocational-Technical/Adult
Taylor county vocational and
adult edu
2018 - 2018
Campbellsville, Kentucky,
United States
SKILLS
Bakery Packaging Assembly
Millwork
Inventory Call Center
Best Practices
typing
customer service
carpentry
WORK EXPERIENCE
customer service/data entry
milwee movers
July 2024 - March 2025 / eubank ky
data entry
customer service
time management
serve customer inquiries
make sure customers as are happy
make potential customers returning customers
Baker/general merchandiser
Browns Bakery
January 2022 - june2024 / Somerset, Kentucky, United States baked
inventory
merchandised
managed employees
stock
mopped and sweep
closer
Dairy Farm Hand
Gerald Wayne adams farm(family farm)
October 1986 - October
2022
/ Somerset, Kentucky, United
States
data entry
time management
customer relations
self motivated
dependable
honest
integrity
quick learner
teachable
excellent verbal and written
communication
situation de-escalation
problem solving
relatable
attention to detail
leader
working in teams
situational awareness
likeable
merchandising
CERTIFICATIONS
Soft skills
I worked on my grandpas farm until i was 16 or 17. I helped wherever needed. Milking cows, planting crops, cutting silage, tending cattle, etc. I done anything and everything in all aspects of dairy farming. I still help my grandpa out whenever possible and am needed Seasonal jumper/presorter
UPS
November 2021 - January
2022
/ Somerset, Kentucky, United
States
I presorted all packages for delivery driver and ran the packages to the doors of houses or businesses where they were suppose to be delivered to. That way it made the delivery routes quicker when their was high volume of packages
Filler/grader/nester
Eagle Hardwood Flooring
October 2020 - October
2021
/ Somerset, Kentucky, United
States
As a filler/grader i was to quickly and efficiently Pull defective boards from line. Then had to Fill & grade board defects, mark recuts then put them back on the line. As nester i was to quickly sort & assemble boards into pallets to ready them for finishing.
I also was often used as a floater to cover for others when needed. During this position at Eagle i helped bring our line together to work as a team.
Crew Leader/Laborer
AM Builders LLC
January 2005 - June 2021 / Somerset, Kentucky, United States Prep cook
Chill's Bar & Grill
November 2019 - May 2020 / Somerset, Kentucky, United States I prepped and prepared all foods to be ready for line cooks it would make their line fast which inturn makes all of the crew faster.