Vivienne Bennett
**** ******** ** **********, ** 45202
513-***-**** ********.*.*******@*****.***
Professional Summary
Experienced print, mail, and office services professional with expertise in operations management, client relations, and facility security. Skilled in team supervision, customer service, equipment operation, and visitor access control. Experience
XEROX — Print & Customer Service Specialist Cincinnati, OH Oct 2022 – Oct 2025
• Operated high-volume printing and copying equipment for business clients
• Provided client-facing support and resolved service issues efficiently
• Managed print project workflows and trained staff Ricoh — Production Manager Cincinnati, OH Jun 2020 – Sep 2022
• Managed print production workflow, supervising staff and optimizing efficiency
• Scheduled and tracked jobs to ensure high-quality output and timely delivery
• Led process improvement to reduce errors and maximize equipment use Garland Temporary — Checkpoint Gate Assistant Cincinnati, OH Nov 2019 – May 2020
• Managed access control, monitored entry/exit points, and maintained facility logs
• Operated security equipment and communicated effectively with staff EPIQ Document Solutions — Site Manager Indianapolis, IN Aug 2016 – Oct 2019
• Supervised print and mail staff, ensuring accurate and timely job completion
• Built client relationships and responded to service needs
• Streamlined production workflow and trained team members Education
Kaplan University - Psychology, 2007–2008
Skills
• Microsoft Word, Excel, Publisher, Adobe Acrobat, Internet research
• Large-format and high-volume printers (Canon, Xerox, Sharp, Epson, OCE, HP)