Sherri Tull
*********@*****.***
Benton, AR
Summary
With over 20 years of commercial collections and operational leadership, I'm applying for the position
of Collections Specialist with a focus on reliability & expertise to your team.
Work experience
Office Manager/Dispatcher/Collections Specialist
Dr Locksmith - Nation Wide January 2015 to December 2024
Communicated with other companies, Taking information on jobs and passing all information to
locksmith technicians, all invoicing to companies for completed jobs. All collections, Handled
communications with customers, as needed. Orchestrated complex logistics, maintaining 100% Service
level agreements. Resolved high level billing discrepancies, securing revenue while preserving client
goodwill.
Commercial Commercial Collections Specialist
Arkansas Democrat Gazette - Little Rock, AR February 2003 to November 2008
Directed recovery of aging assets for high level commercial advertising accounts. Utilized negotiation
to establish sustainable payment structures for delin1uent accounts. All commercial collections for ads
Education
Some College in Business
Skills
Attention to detail. I've mastered the balance of recovering delinquent assets while
maintaining positive, long term client relationships.
Phone etiquette
Dispatching, Collection Specialist 9 years of hectic dispatching while running the
office environment
Typing
Dispatch software communication. 9 years of utilizing our dispatch software for a
nationwide company.
Professional email communication
Organizational skills
Phone etiquette. Professional communication
Attention to detail
English
Customer service
Dispatching
Phone communication
in our newspaper